Raiser's Edge NXT

Sumac

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Ratings & Reviews

Overall Rating

4.23 / 5 (308)

4.38 / 5 (104)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

December 16, 2019

February 8, 2019

Pros/Cons

  • Pros

  • I love the reporting capabilities, and also all the additional modules you can use to get a 360° view of your donors. I also love the plug-ins that help you integrate RE with other systems.

  • Ease of pulling specific data out of the database.

  • Cons

  • This product doesn't function at the same high level as the database version, but it certainly doesn't stop it from coming in handy to those who don't often use RE in our organization.

  • I can't tell the difference from duplicate alumni by their class year when searched. There is no other point to mention at this time as I have not used it on a constant basis yet.

  • Pros

  • The support we get when we have issues is wonderful. The support team is very quick to reply to requests.

  • it is so intuitive, friendly and usable. I have no complaints about the software.

  • Cons

  • The interface is a little cumbersome, but not unusually so for a software in this category.

  • We struggled to get used to the search function at first, though we're used to it now. I wish I could do a bulk upload of communication records, too.

Product Demo & Pricing

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Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots