--- title: "RQ Platform Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RQ Platform. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RQ Platform is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/rq-awards-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Grant Management Software](https://www.softwareadvice.com/nonprofit/grant-management-comparison/) / [RQ Platform](https://www.softwareadvice.com/nonprofit/rq-awards-profile/) / RQ Platform Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/nonprofit/rq-awards-profile/) Reviews # RQ Platform User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 40 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 5.0/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 28 reviews (70%) - 4 stars: 11 reviews (28%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform itself is intuitive and provides complete visibility into the application and adjudication process, along with a permanent record of applications and decisions. - I appreciated most its customizable forms with conditional logic and e-reference capabilities, which perfectly handled our complex application workflows for health research fellowships - With this platform, the directions and guidelines are clear and I feel sufficient enough to make changes myself. ### Most mentioned cons - Also, the report feature cuts off the question, so analyzing can be difficult/impossible for some areas. - Some functionality is not what we need (complicated budgets) ## RQ Platform customer reviews Showing reviews 1-25 of 40 (page 1). ### RQ platform is a time saver / staff saver / life saver - Overall rating: 5/5 - Reviewer: Caroline T. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money - for sure! Ease of use - absolutely! Great client support -- RQ platform makes my fellowship selection process so easy. #### Cons I'm still running into issues with reports, and specifically with the scoring report. It's never correct the first or second time. #### Reasons for switching to RQ Platform Experience showed that SmartSheets didn't work as needed. It just didn't meet the specialized needs. #### Vendor response Hi Caroline, Thank you for the wonderful review! We’re glad to hear that RQ Platform has made your fellowship selection process easier and that you’ve found value in the ease of use and our support team. We also appreciate your note about the scoring reports and will be happy to look into that to make sure everything works as expected. Thanks again for your feedback! – RhythmQ Team Replied March 2026 --- ### London Arts Council - CAIP Platform Review - Overall rating: 4/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really appreciated working with [sensitive content hidden]. She was responsive, thoughtful, and consistently able to turn around projects on very short notice, which made a big difference for us. Given the tight timelines many grant applications require, it would be helpful to include a final quality check on drafts (e.g., spelling errors not in the client’s original text or duplicate questions) to help minimize unnecessary back-and-forth. That added layer of review would further strengthen the overall value of the service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Responsive and friendly customer support. Also, having everything all in one place when it comes time for assessors to review the applications is a big improvement from the platform we were working with before. #### Cons There are a few limitations that are somewhat of an inconvenience for us. For example, applicants only being able to see all of their previously submitted applications in the portal or none. We would like applicants to be able to access their last submitted application (from the previous year) but not provide access to applications beyond that. The reason is that we have many applicants reaching out for attachments that were submitted in their applications and it would be much easier for us if they could access it themselves. #### Reasons for switching to RQ Platform There was no easy way for assessors to access the related applications, so everything needed to be downloaded and sent to them which was a lot of added work on our end. #### Vendor response Hi Michelle, Thank you so much for your thoughtful feedback! We’re thrilled to hear our platform has helped keep applications organized and that your CS has been so responsive, especially under tight timelines. Applicants can copy past applications into the current year, which helps with reviewing previous submissions and attachments. We also understand the value of showing just prior-year submissions and will explore that. We’ve noted your feedback regarding an added layer of quality checks on drafts and will be ensuring this is communicated to our team to minimize back-and-forth. Your CS will reach out personally to discuss our platform capabilities to make your experience even smoother. — The RhythmQ Team Replied February 2026 --- ### Highly Recommend!!!!!!!!!!!!! - Overall rating: 5/5 - Reviewer: Marta B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that there were responsive to all my requests and questions. That they worked with me as if part of our team not just as a vendor. That our application is Sofia's Hope branded and that it is easy for the administrator, applicants and reviewers. The entire process is easy and once set up any change and update is handled quickly and easily. #### Cons Nothing...loved everything about them. Of course as a nonprofit if I could pay less I would but you also get what you pay for. #### Reasons for switching to RQ Platform Because they were awful. Couldn't accommodate any customization, support was terrible and the lay-out/look of their product was so ugly and amateur looking. --- ### Thanks RhythmQ! - Overall rating: 5/5 - Reviewer: Elisa O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It has been very easy to work with, and Edwar has been speedy and great at helping my team move the timeline and phases into production. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it's easy to use and make changes. Often times, the user experience on the back end can be confusing and I would need to get support. With this platform, the directions and guidelines are clear and I feel sufficient enough to make changes myself. #### Cons Sometimes it can get confusing trying to look up someone's account and assign them to a specific group. Also, it would be nice to look up a user account's past award cycle grouping. #### Reasons for switching to RQ Platform We switched from this platform to RQ because of the usability and features. #### Vendor response Thank you for sharing your experience with RQ Platform! We’re so glad to hear that the platform has made it easier for your team to make updates independently and manage changes with clear directions and guidance. We also appreciate your honest feedback around account lookups, group assignments, and viewing past award cycle groupings. This is helpful insight for our team as we continue improving the admin experience and making program management even more intuitive. We’re especially happy to hear Edwar has been able to support your team quickly and effectively. Thank you for trusting RQ Platform, we’re excited to continue supporting your program. - RhythmQ Team Replied May 2026 --- ### Thank Goodness for RQ! - Overall rating: 5/5 - Reviewer: Bree C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been very personal. The staff always greet our team by name, they give us helpful tips and tricks to use while working in RQ, and it is evident they genuinely care about their product and the client/user experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the personal relationship you build with the folks building your site! [sensitive content hidden] is FABULOUS and I know that I could call on her to help me with any technical or branding changes. #### Cons It was a bit of a journey to pull a usable report at first. We stayed the course with [sensitive content hidden] help. RQ just rolled out some new report updates, so I am excited to see how quickly the issue was fixed! That's the thing: they hear you and they fix it! #### Reasons for switching to RQ Platform We switched over because we get more bang for our buck and an actual person at RQ! #### Vendor response Hi Bree, Thank you so much for sharing this, it truly means a lot to our team. We’re grateful for your kind words about the personal relationships and hands-on support, and we’re especially glad to hear how supported you’ve felt throughout your journey with RQ. We appreciate your patience as we worked through reporting improvements, and we’re excited that the recent updates addressed what you needed. Listening to our clients and acting quickly on feedback is something we care deeply about. Thank you for trusting RQ and for being such a valued partner. We’re so glad to be working with you. -RhythmQ Team Replied January 2026 --- ### RQ Platform Exceeds Expectations - Overall rating: 5/5 - Reviewer: Peter J. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent—it’s difficult to imagine how our experience could have been much better. No hesitation to recommend this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our church has a rotating committee that awards 15–20 educational bursaries annually. For nearly two decades, the process was entirely paper-based and heavily dependent on informal knowledge passed between volunteers. As committee membership changed over time, the process became fragmented, increasingly prone to errors, and difficult to sustain—particularly with an aging volunteer base. The transition to a web-based platform presented cultural challenges similar to those we experienced when introducing virtual worship services. Compounding this was the fact that we engaged RhythmQ on a very tight timeline due to the seasonal nature of our bursary program. Despite being a relatively small customer, we received exceptional support. Conor, our sales representative, was engaging, responsive, and remarkably patient throughout the process. He worked collaboratively with our committee and helped address concerns every step of the way. Our onboarding specialist, Komal, was outstanding. She was knowledgeable, proactive, efficient, and highly organized. Thanks to her guidance, we successfully met our two-week implementation deadline and had the platform fully operational in time for our bursary cycle. The platform itself is intuitive and provides complete visibility into the application and adjudication process, along with a permanent record of applications and decisions. Reporting is straightforward, fast, and informative. We have also discovered numerous features that have added value beyond our original expectations. Most importantly, our entire committee—including several initial skeptics—has been thoroughly impressed. RhythmQ has transformed a cumbersome paper-based process into one that is efficient, transparent, and easy to manage. It has delivered excellent value for money and exceeded our expectations. #### Cons Very little, honestly. In a perfect world, there are a few formatting features that could be enhanced, but these are minor considerations when compared to the platform’s overall functionality, ease of use, and value. We are more than happy to live with these limitations given the significant benefits the platform provides. #### Vendor response Thank you so much for your thoughtful review, Peter! We’re thrilled to hear that RQ Platform helped your committee move from a paper-based bursary process to a more efficient, transparent, and manageable system. We’re especially glad Conner and Komal were able to support your team through a smooth implementation on a tight timeline. We truly appreciate your feedback and are happy to know the platform has added value beyond your expectations. - RhythmQ Team Replied June 2026 --- ### RQ - Pros trump Cons - Overall rating: 4/5 - Reviewer: Tionna S. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is user-friendly and visually appealing. Also, the review process has been more efficient and easier to navigate compared to our last platform. Additionally, the customer support has been excellent. The quick response time and ability to implement changes efficiently have been extremely beneficial. It's also a great value for the price. #### Cons I don't like the size of the dialog box within the platform. It would be great if there was an option to make it bigger or full size so I could see more applications on the screen at one time. Also, having the use of a comma in the funding module would be great. Lastly, there are some functions and capabilities the platform can consider implementing or improving. For example, the capability to add images as attachments in scheduled emails. #### Reasons for choosing RQ Platform RQ was visually appealing and within budget. #### Reasons for switching to RQ Platform The vendor discontinued their award program. #### Vendor response Hi Tionna, Thank you so much for taking the time to share your feedback, we truly appreciate it. We’re glad to hear you’ve found the platform user-friendly and visually appealing, and that the review process has been more efficient than your previous platform. It’s also great to know our customer support and responsiveness have been helpful and that you’re seeing strong value for the price. Regarding the areas you mentioned, the platform does allow you to control how many applications you view at once (from 100 up to 1,000, or all at once), and images can be added as attachments in scheduled emails. We’ve already looped in your Customer Success team, and they’ll be reaching out to ensure everything is set up so you can fully take advantage of these features. Thank you again for your thoughtful feedback and for being a valued partner. Please don’t hesitate to reach out if there’s anything else we can support you with. -RhythmQ Team Replied February 2026 --- ### RQ changed our awards for the better - Overall rating: 5/5 - Reviewer: Lid G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From the moment we signed up to use the RQ platform, our experieince has been phenomenal with the RQ team. [sensitive content hidden] is so attentive and supportive, even there is a time difference (UK > Canada), we still get timely responses and any issues/queries are resolved. For years, we have hope to launch our awards cycle in October, but we have never managed to, until our first year with RQ. it has simiplied the amount of manual admin work we have had to do, and has given us great insight into our entrants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The RQ platform has transformed the way in which we run our awards. It has simiplified our process for in house team and also for our entrants. Our entrants have found it so easy to use and having the option to have draft submissions on the site very beneficial. The customer support team are incredible at resolving any issues in a timely manner. #### Cons I do not think there are any parts of the platform that we dislike. It does take some time to get used to sorting the reviews phases out. #### Vendor response Hi Lid, Thank you so much for taking the time to share this thoughtful review. We’re thrilled to hear that RQ Platform has helped simplify your awards process for both your internal team and your entrants, and that features like draft submissions and structured review phases have made a meaningful difference. We’re especially grateful for your kind words about our Customer Support team; providing timely, attentive support is something we truly prioritize. Thank you for trusting RQ as your partner; we’re proud to support your program’s continued success. – RhythmQ Team Replied February 2026 --- ### Great Support and Reliable Platform - Overall rating: 5/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Even when I came to the team with ideas or concepts that weren't yet clear on how to implement them, they translated those ideas into practical, functional solutions within the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service has been outstanding, and the team has been very responsive and knowledgeable. The ability to customize applications, reviewer rubrics, and scoring criteria allowed us to align the platform closely with our program’s goals and evaluation standards. In addition, the reviewer interface is intuitive, making it easy for volunteers to navigate and complete reviews efficiently. #### Cons Some advanced features and customization options can take time to fully learn, especially for first-time administrators. RQ platform is that it does not currently offer some advanced capabilities we would find helpful, such as an AI-based sifting or pre-screening tool to analyze applications and further narrow down top candidates. While the platform is strong in structured reviews and scoring, having built-in AI support for initial filtering could further streamline the evaluation process for large applicant pools. #### Vendor response Hi Michelle, Thank you for sharing such a thoughtful and detailed review. We’re delighted to hear that our team’s responsiveness and support have made a positive impact, and that the platform’s customization options have helped align your applications, rubrics, and scoring criteria with your program’s goals. It’s also great to know that reviewers have found the interface intuitive and efficient. We wanted to clarify that RQ Platform does offer pre-screening capabilities to help administrators filter and narrow applicant pools before full review. We also appreciate your feedback around AI-based functionality—this is an area we’re hoping to continue enhancing as we evolve the platform. Insights like yours are incredibly valuable in shaping what we build next. Thank you again for your partnership and for trusting RQ Platform to support your program. – RhythmQ Team Replied February 2026 --- ### Vendor Approved - Overall rating: 5/5 - Reviewer: Deborah Y. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Always available 24/7 and open for improving the business processes. Able to make adjustments in real time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Customer Service - User Friendly - Constantly improving processes - Experienced - Response time #### Cons Committee review and ranking could be more user friendly but the company is always finding ways to improve the process. #### Vendor response Thank you so much for your thoughtful review, Deborah! We’re thrilled to hear that RQ Platform has supported your team with strong customer service, responsive support, and real-time adjustments to improve your program processes. We also appreciate your feedback on the committee review and ranking experience. Our team is always working to make the platform more intuitive and user-friendly, and input like this helps guide those improvements. It’s been a pleasure supporting your program, and we’re grateful for your continued trust in RQ Platform. - RhythmQ Team Replied May 2026 --- ### RQ Awards - Overall rating: 5/5 - Reviewer: Eric C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 10 out of 10. They more than meet our expectations and have made our grant application process one that is user-friendly, manageable, efficient and well received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is so much that I like about RQ Awards that I cannot narrow it down to one answer. From the initial meeting with them I felt that they valued us as a client and had a sincere desire to help our organization. Everything was explained in full detail, the implementation process was wonderful ([sensitive content hidden] is the best), and the final grant platform was very user-friendly. #### Cons Nothing. They have been great to work with and have outstanding customer service that is always available and ready to help. #### Reasons for choosing RQ Platform I felt the most comfortable with them after reviewing several other products. The pricing was also very fair and was an inclusive deal with no hidden fees or add-ons. #### Vendor response Thank you for your positive feedback, Eric! We’re happy you’re pleased with RQ Awards, its features, and our support. Your review reaffirms the hard work we put in every day. Replied January 2024 --- ### 2024 RQ Review - Overall rating: 4/5 - Reviewer: Shanita A. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been good. RQ offers great customer service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to learn and the functions available for managing programs. #### Cons The reporting feature is a little "clunky." #### Vendor response Thank you for the awesome review, Shanita! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Replied February 2024 --- ### I like it! - Overall rating: 5/5 - Reviewer: Yvonne T. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it for annual nominations & recruitment. My committee members that use it a reviewers love and appreciate the ease of use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Service, Admin access and controls, ease of use #### Cons The platform could have a better/more modern interface for easier navigation. #### Vendor response Thank you for the awesome review, Yvonne. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Replied February 2024 --- ### RQ Review from accessibility standpoint - Overall rating: 3/5 - Reviewer: Katie H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If I didn't handle a program that is focused on accessibility, I would say overall positive, but the accessibility functionality and the time it takes to test/retest multiple times because the code is not set up to be accessible is time consuming and detracts a few points for me. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is very handy to have a an application that allows the ability to pull multiple reports and assign applications for review. Also, [sensitive content hidden] is by far the best liaison I have worked with. He is always responsive, helpful and helps to keep things on track. He deserves a promotion! #### Cons The platform is not very accessible (color contrast, links, tabbing functionality, screen reader capability). Also, the email function is tricky, pasting text adds in formatting that can't be reversed for admin. Also, the report feature cuts off the question, so analyzing can be difficult/impossible for some areas. --- ### Gulf Winds Review - Overall rating: 4/5 - Reviewer: Kaitlyn M. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team could have been more helpful during our calls; though some of us had used the platform before, there was no helpful guidance, leaving the team to figure it out by ourselves. [sensitive content hidden] was the most helpful on the team. But when giving out edits, I clearly outlined (this text here) - directional text, but that text was applied to the application when it was just for their team to understand and make sure we were on the same page. The same things that If they read if they would have understood. It just made more work and frustration for my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of the application. Dock is helpful to upload feedback,documents, and changes. However, in our kickoff call they didn't mention dock. I had to ask about it, as I was trying to remember how we did it from the previous year. #### Cons That each of the scholarships have to be under the same program on the drop down. Having those seperated would make for a better experience in my opionion, but the product overall is pretty nice. #### Vendor response Hi Kaitlyn, thank you so much for sharing your feedback and for being a long-time RQ Platform user. We’re glad to hear the platform has been easy to use and that document uploads have been helpful for your team. We also appreciate you pointing out where we could have done better, especially around clearer guidance during kickoff and reducing extra back-and-forth. We would love the opportunity to make this right with you through RQ’s Customer Success team and ensure your experience moving forward is as smooth as possible. Please watch for an email from us, as they will be reaching out directly to connect. Thank you again for taking the time to share your experience. — RhythmQ Team Replied January 2026 --- ### Efficient Fellowship amd Mentorship Management - Overall rating: 5/5 - Reviewer: Brian O. - Verified reviewer: Yes - Industry: Research - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with RQ Platform has been highly positive, transforming how we manage fellowship and mentorship programs at KEMRI. It streamlined our application intake, reviewer assignments, and compliance tracking with customizable forms and intuitive dashboards, saving significant time during peak cycles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros RQ Platform excels at streamlining fellowship and mentorship program management, making it ideal for research coordinators like those at KEMRI. I appreciated most its customizable forms with conditional logic and e-reference capabilities, which perfectly handled our complex application workflows for health research fellowships #### Cons The platform has not yet adopted AI to screen applications. This is disadvantageous for numerous applications. #### Vendor response Hi Brian, Thank you so much for taking the time to share such a detailed and positive review. We’re thrilled to hear that the RQ Platform has helped streamline your fellowship and mentorship program management, especially with customizable forms, conditional logic, and e-reference capabilities supporting complex research workflows. We also appreciate your feedback regarding AI-based application screening. This is an area we’re actively exploring, and we’re committed to continuing to enhance the platform with thoughtful, impactful improvements over time. Thank you again for your kind words and for trusting RQ Platform to support your programs. We’re grateful to be a partner in your work and are always here if you need anything. – RhythmQ Team Replied February 2026 --- ### A Powerful, Time-Saving Platform That Transformed Our Scholarship Process - Overall rating: 5/5 - Reviewer: Cameron F. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with RQ Platform has been excellent. I was directly involved in bringing it to ECCLA, and it’s made a huge difference in how we operate our scholarship and grant programs. It’s cut down on manual work, increased efficiency, and allowed us to better serve our applicants. The system is robust, adaptable, and has become a critical part of our workflow. We’ve also seen real cost and time savings, which is so important in our nonprofit setting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The RQ Platform has significantly streamlined our scholarship and grant programs. It’s easy to use, highly customizable, and has saved us substantial time and resources. The platform allows us to manage everything—from application intake to review and follow-up—in one place, which has improved both our internal workflows and the experience for applicants. Customer support has also been very responsive and helpful whenever we've had questions or needed changes. #### Cons There have been occasional system bugs, particularly related to page load speeds. At one point, we had to redesign our welcome page to avoid lag and ensure smooth navigation for users. That said, the RhythmQ team was very responsive and worked with us to address these issues, and we’ve seen improvements since. #### Vendor response Thank you for the review! We're so glad to hear that RQ Platform has helped transform your scholarship and grant programs. We appreciate your feedback on performance - our team is always working to improve and support you every step of the way. Replied July 2025 --- ### RQ Experience Review - Overall rating: 5/5 - Reviewer: Ryan B. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I and my team have been very pleased with RQ Platform. First, working with RQ's team has been fantastic. [sensitive content hidden] has been our main contact, and we are incredibly happy with her. She is very responsive, thoughtful, and dedicated to making our program function as best as possible. We also had wonderful experiences with[sensitive content hidden] , who was the sales rep we first talked to when deciding to choose an online platform to host our scholarship program. Without those two the RQ experience would be far less enjoyable. From the program management side, we are so grateful to move from data entry by hand in excel from a paper application to a thorough online portal that all applicants can go to fill out their needed information. It has been a much quicker process for all parties involved, whether it be applicants or admin our experience has been amazing overall. We still continue to look for more efficient process in RQ's system that can match with our program needs and we know RQ's reps will help us if we ever do need to pivot. It has been a great experience overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform has a lot of intricate fields and dynamics while being very user friendly. The overall structure of how applications are created, formed, and processed makes reviewing applications for constituents much easier. The automatic email generation system, tagging and filtering systems help us properly stay in touch and identify applicant's place in the scholarship process. #### Cons There can be glitches in the admin reporting process, leading to gathering data later than needed. This problem is mainly offset with a very quick response time from the RQ tech team which work hard to run reports when I am not able. Also, the PDF package feature has some bugs, and we unfortunately can't use that. #### Reasons for choosing RQ Platform NextZen by WizeHive had a great product, but it was too expensive for a for a scholarship software program budget. Foundant's cost was similar to RQ however, their customer service was not the best through the entire sales process. RQ had a much better sales team and experience. #### Vendor response Thank you for the kind words! We're so glad to hear RQ Platform has made your application and review process easier and more efficient. We truly appreciate your partnership and your feedback helps us continue to improve and support your program's success. Replied July 2025 --- ### Foundation Scholarship Council - Overall rating: 4/5 - Reviewer: Xiong L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like the RQ Platform. Again, it is pretty user friendly once you get used to it. The support library is helpful majority of the time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pretty user friendly. Here's what I like about the RQ Platform: Easy to find submissions, adding reviewers and sending out emails to winners. The Program Dashboard helps with retrieving quick numbers, if need be, Submission tab helps with finding applications easily and assigning and removing reviewers is a breeze. #### Cons I can't seem to find a way to assign applications evenly to reviewers, but I'm glad that there is my contact Sanket Parab who can help me out with that. #### Vendor response Hi Xiong, Thank you so much for taking the time to share your thoughtful feedback. We’re glad to hear that you’re finding the RQ Platform user-friendly and that features like the Program Dashboard, submission management, and reviewer assignment tools have made your workflow easier and more efficient. We also appreciate you calling out the challenge around evenly assigning applications to reviewers. This is something our team can absolutely help with, and we’re happy to hear that Sanket has been able to support you. Your feedback helps guide ongoing improvements as we continue to enhance reviewer assignment capabilities. Thank you again for your kind words and for being a valued partner. Please don’t hesitate to reach out if there’s anything more we can do to support your programs. – RhythmQ Team Replied February 2026 --- ### RQ platform review - Overall rating: 5/5 - Reviewer: Alyce J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. To date, I am very pleased with the platform. [sensitive content hidden] has been a great --- willing to get on a call at any time and always looking for ways to improve the experience for the end user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User Friendly. Most stuff is at our fingertips. The application process has been easy for recipients. Our advisory committee loves the review process - it guides them through the application and scoring section, side by side. #### Cons Seems like grant recipients struggle with uploading documents on the grant acceptance form. Most of them have a jpg document and it only accepts pdf. #### Vendor response Hi Alyce, Thank you so much for sharing your thoughtful feedback, we’re really glad to hear that you’ve been having a positive experience with RQ. We’re sorry to learn that some grant recipients encountered challenges when uploading their documents, and we truly appreciate you bringing this to our attention. The good news is that our system does support alternative file formats, including JPG and others, and we can absolutely adjust this to better suit your needs. We’ve already connected with your Customer Success team, and they’ll be reaching out to make sure the appropriate updates are in place. Please don’t hesitate to reach out if you have any additional questions or if there’s anything else we can help with, we’re always happy to support you. -RhythmQ Team Replied January 2026 --- ### Amazing Customer Service! - Overall rating: 5/5 - Reviewer: Abby S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered From the moment I met with the team at RQ I felt like it was the right place for our organization. Not only did they work with us on our budget, but they provided great tips for optimizing our scholarship and annual awards process. Once again, the customer service is unmatched. I had used previous platforms where you only talk to a chat bot and couldn't ever meet with someone face to face but this is not the case with RQ! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Extremely supportive customer support. Both the reviewer and the applicant are able to access their information easily without watching a tutorial. It is extremely intuitive. #### Cons Only issue is not even with RQ itself, but the AMS system we use not being smart enough to connect with outside vendors as intuitively. Despite this, the RQ team was able to find alternatives to the issue. #### Reasons for switching to RQ Platform Horrific customer service, not an intuitive platform and couldn't ever get anyone on the phone to help! Always tried to upcharge you. #### Vendor response Thank you for the kind words! We’re so glad to hear RQ Platform's ease of use and intuitive design have been helpful for both you and your applicants. It’s been a pleasure working together, and we really appreciate your flexibility as we navigated the AMS limitations. We’re proud to support your programs - and always here when you need us! Replied June 2025 --- ### Best customer support - Overall rating: 5/5 - Reviewer: John A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It is so much easier to have applications submitted online. We used a google form previously and had to manually download the information and photocopy the applications for the volunteers making selections for our scholarship. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support was second to none. Our project manager helped set up our form as well as the reports and review form. We were able to see the applicants who met the criteria easily and then make our selection. #### Cons It took a little more training for me but I'm not the most tech savvy person. Once I became familiar with everything, it was quite easy to manage. #### Reasons for switching to RQ Platform We needed more automation to our process. Although we easily created our online form previously, we did not have access to the reports and reviewer automation. #### Vendor response Thank you for sharing your experience! We're thrilled to hear that our support team made setup smooth and that the platform has simplified your application and review process. It’s great to know the transition from manual tasks to automation has made a real difference. Replied July 2025 --- ### All Around Wonderful Experience! - Overall rating: 4/5 - Reviewer: Lynsey K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been wonderful! The platform is easy to navigate, the customer services is amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that we can customize just about anything we want on our program pages and the platform is easy for our visitors to navigate. #### Cons I wish we could pull data from applications quickly without running a report and it would be nice if we had a bit more control over editing the information on the program pages. --- ### A Great Platform for Scholarship Awards - Overall rating: 4/5 - Reviewer: Kathy C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My experience has been amazing. [sensitive content hidden] is very responsive, patient and informative. I think overall the platform is an easy want to track applicants and have applicants use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It seems to be easy for the applicants to use and navigate. It is also an easy platform for the reviewers to navigate and score the applications. #### Cons this may be a learning curve, but it is difficult as an admin to know where to look for reporting and just overall administration. I think this is more of a learning curve for me as I am new to the platform. #### Vendor response Thank you for your review, Kathy! We’re glad to hear RQ Platform has been easy for both applicants and reviewers to navigate. We appreciate your feedback on reporting and administration, and our team is always here to help make the learning curve as smooth as possible. - RhythmQ Team Replied June 2026 --- ### Sifford RQ Review - Overall rating: 5/5 - Reviewer: Russ C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered A Great experience for our entire team- we have had a very good experience since we have been using the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use - it’s very intuitive for all involved- the sponsor, our committee members and our student applicants. #### Cons Not Applicable- we appreciate everything about the RQ tool and are considering it for another project. #### Reasons for choosing RQ Platform Highly recommended by one of our committee members #### Vendor response Thank you for the wonderful feedback! We’re so glad to hear the platform has been intuitive and helpful for everyone involved. It’s great to know you’re considering RQ for other projects and we truly appreciate your support! Replied July 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/nonprofit/rq-awards-profile/reviews/?page=2) --- RQ Platform Reviews, Pros and Cons - 2026 Software Advice