--- title: "Salesforce.org Nonprofit Cloud Software Reviews, Demo & Pricing - 2026" description: "Review of Salesforce.org Nonprofit Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/salesforce-org-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / Salesforce.org Nonprofit Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/salesforce-org-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/salesforce-org-profile/alternatives/) # Salesforce.org Nonprofit Cloud Review Custom quote 1 plan Wondering if Salesforce.org Nonprofit Cloud is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Salesforce.org Nonprofit Cloud 4.7 [(42)](https://www.softwareadvice.com/nonprofit/salesforce-org-profile/reviews/) Pricing Pricing available upon request ### About Salesforce.org Nonprofit Cloud Salesforce.org Nonprofit Cloud is an integrated CRM tool designed to help nonprofits manage fundraising, marketing, engagement, grants, and other programs. Key features include grantmaking, program management, case management, insights platform, and accounting sub-ledger. Teams using Salesforce.org Nonprofit Cloud can align fundraising and accounting data with the Accounting Subledger and Einstein for Nonprofits. The platform enables managers to track and maintain constituent relationships and automate moves management strategies based on individual requirements. Additionally, organizations can view their paid and pledged donations from any device in real-time. Salesforce.org Nonprofit Cloud is available on monthly and annual subscriptions and support is extended via live chat, documentation, and phone. Wondering if Salesforce.org Nonprofit Cloud is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. ## Salesforce.org Nonprofit Cloud User Interface ## Popular Salesforce.org Nonprofit Cloud Alternatives Main Product Salesforce.org Nonprofit Cloud 4.7 [(42)](https://www.softwareadvice.com/nonprofit/salesforce-org-profile/reviews/) Ratings Breakdown - 3.92Ease of use - 4.44Value for money - 4.31Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1477)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/) 4.6 [(938)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.44Value for money - 4.59Customer support - 4.38Functionality Pricing Available upon request Get Price ## Salesforce.org Nonprofit Cloud Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salesforce.org Nonprofit Cloud Features - Popular features found in Donation Management Campaign Management Contact Management Email Marketing Event Management Gift Matching Management Grant Management Mobile Giving Online Giving Payment Processing Pledge Management Receipt Management Volunteer Management - More features of Salesforce.org Nonprofit Cloud Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Activity Dashboard Activity Tracking Ad hoc Reporting Administrative Reporting Alerts/Notifications Alumni Management API Applicant Tracking Application Management Approval Process Control Campaign Analytics Campaign Planning Collaboration Tools Communication Management Configurable Workflow Contact Database Contribution Tracking Credit Card Processing CRM Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Deadline Management Document Review Donation Tracking Donor Management Drag & Drop Due Date Tracking Electronic Payments Electronic Submission Email Management Email Reminders Email Templates Engagement Tracking Filtering Financial Management For Grantmakers For Grantseekers For Nonprofits Fundraising Management Goal Setting/Tracking Grant Application Management Grant Award Tracking Group Management Impact Measurement Member Communities Member Database Member Portal Membership Management @mentions Mobile Access Multi-Language Personalization Project Planning/Scheduling Real-Time Analytics Real-Time Reporting Recurring Giving Recurring/Subscription Billing Reminders Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Role-Based Permissions Search/Filter Self Service Portal Summary Reports Surveys & Feedback Task Management Third-Party Integrations Website Integration ## Salesforce.org Nonprofit Cloud User Reviews ## Salesforce.org Nonprofit Cloud customer ratings - Overall rating: 4.7/5 - Total reviews: 42 ### Rating distribution - 5 stars: 30 reviews (71%) - 4 stars: 10 reviews (24%) - 3 stars: 2 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 4.4/5 - Customer support: 4.3/5 - Functionality: 4.5/5 --- ### Boost your Nonprofit - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Connecting with customers better. Making better business decisions #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Giving back is at the heart of salesforce. Salesforce provides 10 free licenses for non profit orgs, while this probably isn't enough to run an entire organization this is probably a great start. Cutting edge technology that gets better every day #### Cons None! Salesforce is probably one of the top software platforms I have every used. --- ### The Best thing shown to our organization that changed the dynamic of what we do!!! - Overall rating: 5/5 - Reviewer: Michelle B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are ecstatic to have this program in order to grow and enhance our organization. It has been the best thing we have purchased. You have to try it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This program is great for non-profits and convenient for organizing, tracking and reporting. We compiled everything into one system now from multiple sources. This program has helped transform our organization by being to build reports for donations, donors, residents, etc. We have been able to customize our features, communicate with this tool and build grant reports. #### Cons Sometimes there are features that cannot be customized particularly in the way would like. #### Reasons for choosing Salesforce.org Nonprofit Cloud We wanted everything in one program. --- ### Flexible product, needs admin - Overall rating: 5/5 - Reviewer: jessica s. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It's completely customizable to support your business practices. The platform is user friendly, and the backend is not too complicated especially the new lightning interface. #### Cons The classic interface is not easy on the eye for the average user although an admin is probably ok with it. The NPSP definitely still requires a dedicated person to manage, like most CRMs. --- ### Love salesforce. Sometimes its overkill, but is great for reporting. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This has really helped us optimize our organization. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros this software is very flexible and has grown with our organization. I have appreciated the help and support of the salesforce team. #### Cons Setup can be confusing, but Trailblaser/consultants have been helpful. Sometimes though the Nonprofit packages does not differentiate itself them the general salesforce.com product. --- ### Data Segmenting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how this software helps automate our broad reaching. We have increased our reach ability by double because of running automated campaigns on a regular basis. I fully recommend Salesforce for handling your data management. #### Cons I don't like that the query time out is thirty minutes. This makes me have to divide the work that needs to be processed into multiple steps, which can be really frustrating and confusing to others that take over pre-established processes. --- ### Highly Recommended, Conscious of Tight Non-Profit Budgets, Delivers Great Value - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is essentially Salesforce's usual products and capabilities catered to the nonprofit sector. I've had a lot of success deploying this for several different kinds of nonprofits, and all have been able to garner value that greatly exceeds the cost of the product with effort efficiency. Where I've deployed it, organizations have grown via new sources of funding, donations, and other forms of support and awareness via Salesfore for Nonprofit's toolset. It also charges your organization based on usage, so you don't have to pre-purchase a large commitment and then struggle to get your limited money's worth. #### Cons While they did make some sensible accommodations, Salesforce is ultimately designed for the for-profit sector, so there are some lasting relics that aren't designed perfectly for cause-based, non-corporate organizations. --- ### I use SalesForce to track donations received for my nonprofit. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Product usage: Used weekly for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to log gifts, save contact information and organize contacts by relationship. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like that SalesForce for Nonprofits is free, and that it can be used to track a lot of information, including relationships. #### Cons There are a lot of help articles in the knowledge base, but sometimes I just want someone to chat with. I don't like that emails can only be uploaded in a Contact role, and not an Account role. I find the reports and dashboards difficult to create. Sometimes I think there is almost too much functionality, and that while its great to have this product for free, many nonprofits don't have the budget for a SalesForce administrator to set up the database for full functionality. --- ### Powerful and Robust but Too Hard to Figure Out - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our nonprofit received free access to what would have been a very costly tier of Salesforce, but it was ultimately too difficult for us to use. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 4/5 #### Pros Strong data visualization, capable of managing complex systems. #### Cons We were able to use some of the features on a basic level, such as using it as a CRM and database for volunteers, but ultimately gave it up because we didn't have the tech know-how to capitalize on its usefulness. --- ### The platform is designed well. However, our organization did not purchase any technical support. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. incomplete at this time #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros the functionality in the sense of what our organization can figure out on our own to have salesforce working. #### Cons support is lacking when you do not pay for it in advance. I understand that it is difficult to reach support at times. --- ### The non-profit sales pack for Salesforce is great for nonprofits! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a great program that has unlimited capacity to manage our non profit organization! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The company provides ten free licenses to non profits. This saved our organization an incredible amount of money. The software is a great CRM that has helped us get organized. The training is great and has really helped us. #### Cons The licenses are quite expensive. For non profits this can be cost prohibitive. Because it's a large company it can be difficult to get through the proper channels to get changes we've needed. --- Showing 1 - 10 of 42 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/salesforce-org-profile/reviews/) ## Salesforce.org Nonprofit Cloud Popular Comparisons [DonorPerfect vs Salesforce.org Nonprofit Cloud](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/salesforce-org/)[Givebutter vs Salesforce.org Nonprofit Cloud](https://www.softwareadvice.com/nonprofit/givebutter-profile/vs/salesforce-org/)[Neon CRM vs Salesforce.org Nonprofit Cloud](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/salesforce-org/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/salesforce-org-profile/alternatives/) ## Other Top Recommended Donation Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **71** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1477) Recently recommended **67** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **54** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **59** times Stuck Between Options? 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