It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

Increased membership, excellent online marketing, stronger messaging.

The members love the ease of renewals and management of their communication preferences.

I'm always impressed with the personal response I get from the SIlkStart support team. They are always-on-top of any issues arise, and they really work with you to make sure you are satisfied.

Hands down the worst experience, and I build websites for a living. We had gone with them for a membership site and I regretted my decision almost immediately.

So far, it's been a great tool for my job. It's easy to use, and pleasantly arranged.

Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.

Very versatile options that are all included in one low price. We're very excited for the Chapters features.

The email tool is difficult. Overall, the package feels very late 90's.

We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.

With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them. For my client, integration with their QuickBooks system was important.

Easy program helping you ut with management, I loved the mobile version of it.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth.

This software is fairly basic and makes life pretty easy for those in the office who need some simple things.

I am generally unhappy with the service overall.

If we do run into any snags, Silkstart’s topflight customer service is super responsive.

The Benefits of CRM and Great Website Integration in One Package.

It's very difficult to find something negative to say about SilkStart.

Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order.

I don't think we could do better for the money - and since we are willing to go for the ride with the company - we are grateful to be part of the push and pull that makes good software great.

We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

The system is really easy to use and the support provided has been great.

We love being able to see and communicate with all members across all chapters and the ability to have paper and online purchase processes available.

The editing capabilities of this software is brilliant, I loved that it was so intuitive to do things that even my most technologically challenged staff could figure it out.

Almost $5,000 USD in mandatory fees is double the annual cost of a site with them, and it was very unclear what we would get for it.

We have been very pleased with the services and support provided by SilkStart and highly recommend them to any organization looking for an effective member management software platform.

There are some shortcomings to the product but these headaches are alleviated by their great support staff.

Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society.

CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent  and any hiccups were addressed in a very timely manner.

Cost effective, fresh templates. Various design options with the use of the many widgets available.

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

US Dollar

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Project Management

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Buyer Management

Lead Generation

Email Templates

Self Service Portal

Contact Management

Sales Approval

Version Control

XML/RSS

Opportunity Management

Content Management

Configurable Workflow

Bills of Material

Lead Management

Conversion Rate Optimization

Multi-Currency

Email Marketing

Statistical Analysis

Mobile Access

Sales Reports

Dashboard Creation

Performance Metrics

Routing

Territory Management

Channel Management

Dynamic Modeling

Training Management

Maintenance Management

Shared Contacts

Production Scheduling

Marketing Automation

Proposal Management

Landing Pages/Web Forms

Request Escalation

Social Media Integration

Lead Segmentation

Mac OS

Web browser (OS agnostic)

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Sales Cloud

In Person

Live Online

Webinars

Documentation

Videos

SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connected backend database.


SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.


Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.


Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.


Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.



Member Communities

Jobs Board

Member Accounts

Enrollments/Onboarding

Newsletter Management

Electronic Payments

Personalization

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Customizable Reports

Dues Management

Credit Card Processing

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Member Database

eCommerce Management

Accounting

Membership Renewals

Membership Management

Fundraising Management

Client Portal

Event Scheduling

Event Ticketing

Email Reminders

Website Integration

File Sharing

Alerts/Notifications

<li>Premium - Starts at £200 / month: Based on member type and total members, choice of payment processors, Corporate members, telephone & email support, unlimited administrators

<li>Custom / Multi-Chapter - Contact us for pricing: Based on total chapters and members, choice of payment processors, Corproate members, dedicated account manager, unlimited administrators on parent and chapter level.

Salesforce Sales Cloud vs SilkStart MultiChapter

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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