SignUpGenius vs VolunteerMark
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
3.9 / 5
Value for Money
4.7 / 5
4 / 5
Customer Support
4.6 / 5
4.5 / 5
Functionality
4.5 / 5
3.6 / 5
Last Review Written
August 9, 2024
August 26, 2022
Pros/Cons
Pros
- I am very pleased with the basic features I need to sign up for simple events. It is very user friendly which is especially important since my audience is primarily those over 50.
- What I like most about Sign Up Genius is that it is easy to use, customer friendly and has the ability to send mass communications.
- Overall SignUpGenius has been amazing to use and signing up through this platform is flawless.
Cons
- The ads can be somewhat annoying. Sometimes the confirmation emails I receive accidentally go to my Spam folder and some people don't think to check that location.
- The sign up emails got flagged as spam by my organization even though we were using it through them, not sure what the error there is.
- Sometimes people accidentally click "sign up" too fast and it will register your name multiple times, which eliminates a spot for someone else. You can't delete the name, which is frustrating.
Pros
- This was an amazing investment into our program. It is incredibly user friendly and easy to transition to from the old system.
- Overall, my experience with VolunteerMark has been fantastic. We like the system and will continue to use it.
- I do like the user friendly interface when interacting from a laptop or computer. I think most items are very intuitive and like the customization that can be done for each each event and shift.
Cons
- It was difficult for me to set up in the way that I needed and there were so many weird bugs that were alarming.
- A non-profit that I'm advising was having trouble keeping track of all their volunteers and "who was doing what and when.
- My graphics/logos have a somewhat distorted appearance. Volunteers have expressed they are not able to sign up for multiple shifts at one time- they have to sign up for each one individually.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
