# Silent Auction Pro Software Reviews, Demo & Pricing - 2026 > Review of Silent Auction Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile --- [Home](https://www.softwareadvice.com/) / [Auction Software](https://www.softwareadvice.com/auction/) / Silent Auction Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/alternatives/) # Silent Auction Pro 2026: Benefits, Features & Pricing Wondering if Silent Auction Pro is right for your organization? Our Auction Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Silent Auction Pro 4.8 [(402)](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/reviews/) Pricing Starting at $449.00 per year ### About Silent Auction Pro Silent Auction Pro is a cloud-based event management solution designed for charitable institutes, clubs and other nonprofit organizations. It provides tools to manage contacts, track donations, bundle auction items, generate reports and integrated credit card processing. Silent Auction Pro covers mobile bidding, online bidding and live auctions. It allows event managers to organize contact lists for both donors and attendees. Customize a landing page and send invitation emails to attendees. Organizers can notify bidders when they have won items via email and text. It can project and display a leader board highlighting current auction statuses. Members can manage their profiles, enter bids and track progress for items they bid upon. Event organizers can also sell tickets online and plan seating arrangements for events. Customer support is offered via email and over the phone. Wondering if Silent Auction Pro is right for your organization? Our Auction Software selection experts can help you in 15 minutes or less. ## Silent Auction Pro User Interface ## Popular Silent Auction Pro Alternatives Main Product Silent Auction Pro 4.8 [(402)](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.80Value for money - 4.95Customer support - 4.66Functionality Pricing Starting at $449.00 per year Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Auctria](https://www.softwareadvice.com/nonprofit/auctria-profile/) 4.8 [(536)](https://www.softwareadvice.com/nonprofit/auctria-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.83Value for money - 4.77Customer support - 4.63Functionality Pricing Starting at $375.00 per year Get Price Alternative Product [WinningBidder.com](https://www.softwareadvice.com/auction/travelpledge-profile/) 4.8 [(130)](https://www.softwareadvice.com/auction/travelpledge-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.84Value for money - 4.84Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [OneCause](https://www.softwareadvice.com/nonprofit/bidpal-profile/) 4.7 [(388)](https://www.softwareadvice.com/nonprofit/bidpal-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.48Value for money - 4.75Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [HelloFund](https://www.softwareadvice.com/nonprofit/hellofund-profile/) 4.8 [(93)](https://www.softwareadvice.com/nonprofit/hellofund-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.87Value for money - 4.99Customer support - 4.59Functionality Pricing Starting at $1495.00 per year Get Price ## Silent Auction Pro Pricing and Plans Starting price: $449.00 per year Free Trial Free Version Mobile Pro $899.00 per year Plan includes: - Custom Color Branding - Instant Login for Guests - Sponsor Logos & Links - Donation Photos - Donation Videos - Batch Process Cards - Store Credit Cards - Reporting - Raffle Tickets and Winning Ticket Selection Tool - Multifactor Authentication for Easy Sign In Read More Bidsheet Pro $649.00 per year Plan includes: - Ticket Includes Items - Custom Banner - Seating Management - Thank You Letters - Bidder Self Check-Out - Text bid winners - Scheduled Notifications - Leaderboards Mobile Plus $749.00 per year Plan includes: - Online Auction Catalog - Custom Donate Page - Bid From Mobile Device - Bid From Desktop - Text Outbid Notifications - Bid Extend - Bidder Self Check-Out Bidsheet Plus $449.00 per year Plan includes: - Basic Ticket Sales - Text bid winners - Unlimited Users - Manage Contacts - Manage Donations - Bundle Auction Items - Store credit cards Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Silent Auction Pro Features - Popular features found in Auction Absentee Bidding Alerts/Notifications Billing & Invoicing Buy Now Option Event Management Inventory Management Live Auction Payment Processing Proxy Bidding Silent Auction Watch List - More features of Silent Auction Pro Activity Tracking Alumni Management Attendance Management Attendee Management Auction Management Bid Management Campaign Management Campaign Planning Catalog Management Communication Management Contact Management Contribution Tracking Credit Card Processing CRM Customer Data Management Customizable Branding Customizable Fields Customizable Reports Dashboard Data Import/Export Donation Tracking Donor Management Drag & Drop Electronic Payments Email Management Email Marketing Email Reminders Email Templates Event Scheduling Event Ticketing Event Tracking For Nonprofits Member Database Membership Management Mobile Access Mobile Alerts Mobile Giving Online Auction Online Bidding Online Giving Online Ticketing Personalization Pledge Management Point of Sale (POS) Promotions Management Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Receipt Management Recurring Giving Recurring/Subscription Billing Registration Management Reporting/Analytics Reporting & Statistics Search/Filter Seating Map Sponsorship Management Summary Reports Ticketing Ticket Reservations Volunteer Management Website Management ## Silent Auction Pro User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 16% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 5.0 Functionality 4.7 CM Ciera M. Verified reviewer Education Management 11-50 employees Used daily for more than 2 years Review source Reviewed April 2022 Wonderful Product! 5 Previously 4 We have increased our profit every year using Silent Auction Pro. The Auction setup is wonderful. I cannot imagine using any other product! 10 out of 10! Ratings Breakdown 5 Ease of use Previously 3 4 Value for money Previously 3 5 Customer support 5 Functionality Previously 3 Pros: I love the changes that were made this year. The site looks great on mobile use. It was SO easy to get help when needed and Becca made a sheet for me that I needed that saved me SO much time!!! Cons: I wasn't a big fan of the seating chart feature. I think it could be helpful for some people but there were just too many variables for us to use it. This wasn't a big deal to us at all. Read More SH Steve H. Verified reviewer Education Management 2-10 employees Used monthly for more than 2 years Review source Reviewed September 2024 Solid Auction Platform to use. 4 Overall, a good experience. We will continue to use it for our auction. Ratings Breakdown 2 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The platform fits our needs quite well. The Silent Auction Pro staff are very helpful and responsive to your needs. Cons: I have found it hard to navigate at times. Trying to find the exact place I need to go to do what I want. Reasons for choosing Silent Auction Pro The price and features seemed to match our needs. Vendor Response Hello Steve! Thank you for taking a minute to share your thoughts. While I am very glad you had an overall positive experience; I'm also very open to hearing suggestions about the navigation or other enhancements you'd like to see. Our software is built on customer suggestion and we are always looking for great ideas. Thanks for being a longtime customer. We look forward to serving you in the future! Replied September 2024 Read More CW Craig W. Verified reviewer Civic & Social Organization 11-50 employees Used unspecified for more than 2 years Review source Reviewed October 2019 Allowed us to take our Silent Auction to the next level. 5 Previously 4 We are a small volunteer group and this system fit right in to our needs. We were doing everything by hand, using Excel spreadsheets to do everything. This software has been an absolute lifesaver for us. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 5 Customer support 5 Functionality Pros: The system allows you to organize and keep track of donated items. The speed which we are able to check in and checkout customers is unbelievable! Cons: This system fulfills all of our needs at the present time. Read More VS Vickie S. Verified reviewer Non-Profit Organization Management 11-50 employees Used monthly for less than 2 years Review source Reviewed October 2022 Silent Auction Pro is Very-User Friendly 5 Overall, I love using this software as they made it so easy for me using it for my first time. It is very user-friendly and the tech support team is amazing and was always available to help! They basically held my hand through it all! That is what I appreciated the most. You guys rock! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In my second time using the software for new online auction event, I love that software recognizes previous donors and if you want to add a donation you can select donation from previous year and update details like value, expiration dates, etc. without having to duplicate the work, and you don't have to upload photos - just use the same ones you had before. That was a huge time saver for me. Cons: One sections you go in to Manage Online Bidding, you can see all of your auction items (and the ones that are bundled) with their assigned #, you click on the auction item number and can see all the photos of bundled items and total value and starting bid. There were times I wanted to know what is value of each or even the description of each bundled item while in that section but there was no option to click on while in there. The nice thing is for what I wanted to know was in a different section so I had to exit that section and go to another area to get the info I wanted then go back to Manage Online Bidding. Reasons for choosing Silent Auction Pro We had to pivot with our events during COVID-19 and had to go with an online option due to in-person restrictions at the time. We chose Silent Auction Pro because the pricing was reasonable and it was our first year. Going with Silent Auction Pro was the best decision we made, which allowed us to open up our auction to all donors. Read More KF Kaylee F. Verified reviewer Non-Profit Organization Management 11-50 employees Used other for less than 6 months Review source Reviewed March 2021 Overall Excellent Experience with Software and Support 5 We were overall very pleased. It provided a greater reach than we would have ever been able to achieve with an in-person silent auction. We loved the versatility, the ease of use (after learning), and the support. We'd absolutely recommend this to another organization and will be using it again. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use: The software is very easy to use after spending a little bit of time familiarizing yourself with it. They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding). We also loved that numerous people can enter donation items so that the cumbersome task of entering items is not tasked to one person. Reasonably priced: It is reasonably priced, relative to other similar softwares, and the support alone was worth the money. Originally, we thought the fees were slightly high, but after investigating other software pricing, and after our experience with this software and their support, the annual fee (which allows for as many auctions/events as you'd like within a year) and the 2.0% taken from high bids were nothing, and we would absolutely do it again. Tech Support is Outstanding: The event coaches are very friendly and incredibly helpful. They help you get started, make suggestions along the way, and they are there to wrap up afterwards as well. We had an IT problem at 9:00pm CST. I called in, my event coach answered me, and she had tech support looking into my problem immediately. Every tech call was answered or gotten back to within an hour. Overall Great Features: The user pages looked stunning, most features you'd want are available. We really enjoyed our use of the software and are looking forward to our next auction. Cons: Takes Time to Learn: The administrative pages are slightly cumbersome to navigate in the beginning. They take time to learn, although that is probably true of every auction software. Some Features Not Available: There were a few features that were not available that we would have liked to have seen, such as an option for the public to view all bids placed on an item with bidders names or without, similar to an in-person silent auction. The Donate Button (Fund-a-need) was not intuitive for our users and confused them. Administrative Pages: Looked a bit dated. For a new software, we would have expected everything to be a bit more up-to-date looking. However, the user pages were very nice looking for the actual auction. Additionally, it would be great if there was a "view as user" option to be able to see what your changes look like once you've made them in the administrative account. It was cumbersome to have a user account and an administrative account and have to switch between the two constantly to be able to view things we were changing in the administrative account. Also the software won't let you have two logins open at the same time. Reasons for choosing Silent Auction Pro The support, the features, and the integration between it and Blackbaud (eTapestry). Our decision was based off of the reviews we read and the support we received even before we bought the software. Read More RH Robert H. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed October 2019 Round 2; Regrouping 5 I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Features, Performance and Support were all Excellent. Cons: Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise. Reasons for choosing Silent Auction Pro Cost/payment model. There were some interpersonal issues as well but did not drive the ultimate decision. Reasons for switching to Silent Auction Pro Cost and payment model. Read More ML Marissa L. Verified reviewer Education Management 201-500 employees Used monthly for more than 2 years Review source Reviewed April 2024 3rd times is the charm! 5 Great! I will use SAP again next year for our Auction. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is my 3rd year using Silent Auction Pro for my kids school Auction. The program is great and the staff are wonderful and very helpful. Cons: I wish I could run a report the way we need it for item distribution after the auction. Instead of going into a large report and sorting it in Excel. Would be great if it just sorted by winners names all the items they won. Reasons for choosing Silent Auction Pro Sales call was great, I liked the look of the software, and ease of use. Reasons for switching to Silent Auction Pro The other product was not user friendly. Very hard for me to work with. Vendor Response Marissa, thank you for the review! I'm sorry you didn't find the "down and dirty" report showing items by winner. It's available under the Check in & Check Out menu item! Remember, we are always a phone call away and happy to help anytime! Thanks for being a great customer! Replied September 2024 Read More LG Laura G. Verified reviewer Arts and Crafts 11-50 employees Used other for more than 2 years Review source Reviewed February 2021 Awesome Customer Service 4 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This was our fourth year using Silent Auction Pro. Like so many nonprofits in 2020, we were faced with really two questions: how can we successfully fundraise using mostly social media and how can we put together an event that seemed so foreign at the time, so quickly. While the changes made to the software were helpful and kept us competitive with other organizations, it was Silent Auction's customer service that was the secret sauce. From explaining all the new features to problem-solving, to follow-up reminders, we were able to host a successful fundraising event this year. Cons: Some things are a little bit clumsy and not as user-friendly as I would like them to be. It would be helpful to be able to change the program colors to be a bit more like our brand. Reports could be more specific or to be able to customize them more. Reasons for choosing Silent Auction Pro We choose Silent auction Pro because we as administrators and most of the constituent base was already familiar with the product. And we could be a quick snapshot of how we were doing based on last year's data. Vendor Response Hi Laura - thank you for posting your review! As you know we are always working to improve Silent Auction Pro. Replied June 2021 Read More AM Aimee M. Verified reviewer Non-Profit Organization Management 11-50 employees Used monthly for more than 2 years Review source Reviewed December 2024 75th BGC Auction Success 5 \[sensitive content hidden\] was amazing to work with! I have always enjoyed working with her every year! Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to use, loved how all our pictures turned out! Cons: Not many! I honestly can't name any right now! Vendor Response Aimee, thank you! We are proud to have been a partner in your success for many years. As much as we love to hear you think the software is perfect, remember that we are always open to feedback. Thank you for trusting us to help you raise money for your organization...we look forward to helping you again soon! Replied January 2025 Read More John F K. Verified reviewer Civic & Social Organization 2-10 employees Used other for less than 12 months Review source Reviewed March 2020 Excellent Event Planning Software! 5 We are a hypothermia shelter that houses 12 guests during the coldest months of the year, and have a fundraising gala every 2-3 years. At the beginning of our planning process for our February 2020 gala, we wrestled with the question “Do we really need an auction and event planning package for our little event?” At the end, there was no question that Silent Auction Pro was a HUGE reason why our event went so smoothly and exceeded our fundraising goals! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I cannot say enough good things about our experience using Silent Auction Pro. Some of the key things that we liked: Event Coach. From the beginning, we were assigned an event coach (\[SENSITIVE CONTENT HIDDEN\]), and she proved incredibly helpful in both understanding Silent Auction Pro as well as anticipating what other issues might come up before, during, and after our event. She checked in regularly, and was available even on weekends. Training Videos. Silent Auction Pro has a large number of training videos on YouTube that were very helpful. Admittedly, they seemed difficult to understand when I viewed them before we actually signed up, but once I was on Silent Auction Pro and able to play around, they made much more sense, and proved very helpful. Pricing Structure. At first, it seemed expensive to pay $800 and still give up 2% of our proceeds to Silent Auction Pro. However, the 2% is only out of auction proceeds, and not things like tickets or sponsorships. That kept the 2% cost down to under $300, for a total cost of $1,100. Comparing that to the many, many hours of time saved, the ability to start the auction before the event, ability to easily sell tickets, and all the communications tools made it worth the money many times over! Usability. While I would not call Silent Auction Pro the most user-friendly website in existence, it is user-friendly, and with a minimal amount of practice it becomes very easy to get around. The reports are also very useful and easy to generate. Cons: There were a few very minor bugs, but that was it. I didn't care at all for WorldPay, which is one of the two credit card processors that Silent Auction Pro works with. They had horrible customer service and wanted to know WAY to much personal information about me in order to open an account. But that isn't Silent Auction Pro's fault ... Reasons for choosing Silent Auction Pro Early in the process, a friend said they loved Silent Auction Pro for their event, so I limited the evaluation to just this product. Read More Showing 1 - 10 of 402 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/reviews/) ## Silent Auction Pro Popular Comparisons [Givebutter vs Silent Auction Pro](https://www.softwareadvice.com/nonprofit/givebutter-profile/vs/silent-auction-pro/)[Auctria vs Silent Auction Pro](https://www.softwareadvice.com/nonprofit/auctria-profile/vs/silent-auction-pro/)[WinningBidder.com vs Silent Auction Pro](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/vs/travelpledge/)[OneCause vs Silent Auction Pro](https://www.softwareadvice.com/nonprofit/bidpal-profile/vs/silent-auction-pro/)[BetterWorld vs Silent Auction Pro](https://www.softwareadvice.com/nonprofit/betterworld-profile/vs/silent-auction-pro/)[ClickBid vs Silent Auction Pro](https://www.softwareadvice.com/nonprofit/clickbid-profile/vs/silent-auction-pro/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/silent-auction-pro-profile/alternatives/) ## Other Top Recommended Auction Software [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/) **4.6** (937) Recently recommended **52** times [OneCause](https://www.softwareadvice.com/nonprofit/bidpal-profile/) **4.7** (388) Recently recommended **9** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **3** times [PayBee](https://www.softwareadvice.com/nonprofit/paybee-profile/) **4.7** (18) Recently recommended **3** times Stuck Between Options? 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