SilkStart is an integrated suite of association management tools created for small to midsize associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend database.

SilkStart’s Association Management Software (ASM) platform can either create new mobile-ready websites or integrate with a current site. In addition, the platform provides a database to track membership, events, payment processing, job postings and more.

Members can sign up for free or paid events, view job postings and update their profile information. SilkStart syncs with many common payment providers, including Stripe, Paypal, Authorize.net and Beanstream.

Associations can set up automated emails for when a member joins, renews, or is about to expire and can also create groups and send newsletters and other updates. SilkStart integrates with other applications like MailChimp and Google Analytics.

Pricing is based on the number of active users and billed on a monthly subscription basis. Support is offered via phone, email and an online knowledge repository.

Interactive tutorials
Interactive tutorials
Interactive tutorials
Donations
Donations
Website homepage
Website homepage
Mobile view
Mobile view
Job board
Job board
Member profiles
Member profiles

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



35 Reviews of SilkStart

Overall rating

4.5 / 5 stars

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Luke from Swiss American Society Lucerne

Specialty:  Associations

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

SilkStart is the best of the bunch

We looked at a dozen platforms before decided on SilkStart. It was the clear leader in our investigation and we've never had a moment of regret in choosing it.

Pros

We use Silkstart to manage a local social club in Switzerland. It has been a revelation in helping us reduce costs, improve our support to members, and minimize admin time for event management. It's a powerful platform that has a keen eye for the details. And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features.

Cons

The website builder in the standard package is quite simple and might not be robust enough for all uses.

Review Source

Dillon from Dallas Geophysical Society

Specialty:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

We're happy to be customers!

Pros

SilkStart provides a super simple interface for quickly managing your website and users. Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society. We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

Cons

It's very difficult to find something negative to say about SilkStart. We have only had a couple of small issues over the past few years and all of those were addressed perfectly with unbelievable turnaround.