---
title: "Zeffy Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Zeffy. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zeffy is a good fit for you!"
source_url: "https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Zeffy Reviews

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Reviews

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# Zeffy User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 513

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.9/5
- Value for money: 5.0/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 435 reviews (85%)
- 4 stars: 71 reviews (14%)
- 3 stars: 2 reviews (0%)
- 2 stars: 1 reviews (0%)
- 1 star: 4 reviews (1%)

### Most mentioned pros

- With their new POS app that can be downloaded onto any phone, they’ve saved us the need to purchase a square reader: staff and volunteers can just download the app and begin scanning tickets or taking donations!
- Zeffy has allowed me to free up cognitive bandwidth by automating things like tax receipts, donation deposits, closing sales and scheduling other features.
- Payments and statements are prompt and the whole system seems to work with the minimum of friction. And it helps that it's free too!

### Most mentioned cons

- some of our people are still cash only and are having a hard time switching to online ticket sales and things.
- The wording on the thank-you page is confusing to people, and people can't set up a recurring payment without classifying it as a donation.
- I don't like that I can't limit access to forms by teams (so that 1 department can't access another department's forms).

## Zeffy customer reviews

Showing reviews 1-25 of 513 (page 1).

### Fantastic Platform!

- Overall rating: 5/5
- Reviewer: DeAnna H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Zeffy is easy to use and the support is almost unreal! They PROACTIVELY reach out if they see you try something and it wasn't completed, to make sure you don't need assistance. Absolutely the best customer support I have ever seen.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that they are actually invested in helping nonprofits. They tailor their platform to the needs of non-profits. And they're just awesome people to work with!

#### Cons

NOTHING! There is absolutely NOTHING negative. I love Zeffy! I think more non-profits should use Zeffy!

#### Reasons for switching to Zeffy

CONSTANT 'updating' terms to the benefit of PayPal and the DETRIMENT of the nonprofit. Like charging their fees EVEN IF the donor was refunded. For example - an emergency fundraiser gets held for an animal needing urgent surgery. The animal dies and only a fraction of the cost is incurred so donors are offered to get their donations back. MOST will refuse and say put it towards the mission but often donors felt like they were just supporting THAT animal and ask for the money back. Not only does PayPal keep the TRANSACTION FEE (which I totally agree with that) but they keep the PERCENTAGE. If someone donates $1000, the fee is $20.80. So if the donor wants a refund, PayPal KEEPS that "percentage" even though 1.99% of $0 is $0. So the nonprofit PAYS $20 t PayPal for... nothing.

---

### Robust Services - Intuitive Interface

- Overall rating: 5/5
- Reviewer: Jennifer P.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Like I said, it has been very useful with our fundraising campaigns. Surprisingly robust. Lots of good info and records to be used on the backend... I need to explore more with "volunteer management" and "staff management." Not really sure what services are available in those realms. But, that could also be super helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

It has been very helpful for our fundraising campaigns. The interface is easy to use, pretty intuitive... and honestly, quite robust for a free product (free for us!).

#### Cons

Hmmmmm.... That's hard to say. We had an issue during set up for one of our events..... We didn't realize that to have two separate bank accounts, you would need to set it up as two different organizations in the system. The bad news is that we had already created a whole entire event under one profile.... and then had to go back and re-create that event under the other profile because there is no option to "duplicate events between profiles." The second thing that is a drawback is when I set up e-mails to go out to large groups, it will bounce back the whole lot sometimes. I understand that I need to integrate it with our web-hosting site... but I tried and it was difficult. And I am usually *pretty technically savvy.* But, I wasn't able in that case...

#### Reasons for choosing Zeffy

Cost effectiveness of this product versus Bloomerang. It isn't exactly the same level of options..... But its worth the trade-off.

---

### Cowabunga!

- Overall rating: 1/5
- Reviewer: Marissa P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very satisfied came in clutch when the venue of our event ticketing software crashed. We were able to use Zeffy and still sell tickets

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Having multiple options to offer our supporters. I love that there is no fee as with a nonprofit we want to use our funds for our mission. I love how easy it is to create campaigns and send thank you emails to our donors.

#### Cons

That I didn't start using Zeffy sooner. I have t found a con to this software. Everything works so smooth and payments are super easy to get deposited to our bank account.

#### Reasons for switching to Zeffy

The ease of use Having multiple ticket options Cost

---

### Review from WHOW (Women Helping Other Women)

- Overall rating: 5/5
- Reviewer: Michelle D.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

They are attentive and responsive when we have questions, concerns, or even ideas of other services.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love that Zeffy offers it's services to non-profits for no cost and provides great service. There tools are very user friendly.

#### Cons

I have not had any bad experience with Zeffy and MOST of our non-profit is managed through them. Our events, communications, contacts, finances, etc. The only thing I don't like is they don't do EVERYTHING we need!

#### Reasons for switching to Zeffy

We changed because our non-profit is small and every dollar we make should come to us! Zeffy does not charge us a fee.

---

### Zeffy makes more possible!

- Overall rating: 5/5
- Reviewer: Amanda M.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

We are a small organization of administrative assistants and every penny counts in our budget. Zeffy has allowed us to step into electronic payments that have been asked for from our members, in a way that doesn't cost us money but still makes things easy for our members.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love the Zeffy gives small/non-profit organizations a place to accept credit cards without the fees. It is key to helping us in budgeting and takes some of the pressure off. It is also easy to use and get set up.

#### Cons

I wish that there was a more options as a membership database. I'd like to be able to keep more detailed information about members in a single record.

#### Reasons for choosing Zeffy

Zeffy's zero fees is what drew us to the platform. We are a small organization that wanted to step into accepting electronic payments but the fees held us back.

---

### Zeffy We Love You!

- Overall rating: 5/5
- Reviewer: Eric J.
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

From day one it has been an awesome ride and we love it. The layout is great and it helps you feel confident that people will attend your fund raiser.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It made selling our event easier. Because it is geared towards 501c3 non for profit organizations. Zeffy has all the tools to help you and your clients understand what the event is about.

#### Cons

I wish they give more options on the ticket side like group sales so people can order with a group. Or in bulk.

#### Reasons for switching to Zeffy

It drained all the money from us and we had to put money in in order to pay.

---

### Cost-Effective Fundraising

- Overall rating: 5/5
- Reviewer: Sherri L.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We utilize this platform for all our fundraising campaigns. Because there are no fees attached, we are better able to utilize our funds directly for our mission. We highly recommend Zeffy!

#### Cons

I do not have a negative experience with Zeffy. If I did, I am confident that the response from Zeffy would solve the issues.

#### Reasons for switching to Zeffy

Easy choice to make because there were no fees associated with Zeffy.

---

### Easy and No-fee to the Institution

- Overall rating: 5/5
- Reviewer: Maura M.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I loved it. Our event is large. I discovered that table assignments can be done from the guest list. I am sure there are other features I have yet to discover. No fees to us and an easy program. It’s terrific!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Set up was relatively easy. I did have questions and received prompt responses from Zeffy which helped a lot. The no cost to our institution was a major plus. The transfer of funds into our account has been prompt and seamless.

#### Cons

The auto addition of a fee could be a little confusing to the donors/customers. The fee can be manually adjusted.

---

### Simple to use!!!

- Overall rating: 5/5
- Reviewer: John R.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

It's easy to set up and easy for our donors to use...Plus our bookkeeping department is very happy with the details presented. WE LOVE IT...

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zeffy's easy of set up and operation made the learning curve very simple. For sure value for money.

#### Cons

We have had zero issues with the platform...Highly recommend it...Plus our campaigns have looked very professional.

---

### Vice President of The Tea Rose of Cerritos

- Overall rating: 5/5
- Reviewer: Senolia W.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Zeffy has been positive. This platform is user friendly, makes managing fundraising campaigns easy, and provides updates on donations, convenient way to collect donations while keeping the focus on our cause.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zeffy makes fundraising simple and stress -free, allowing me to focus on what matters most -supporting our cause and ,making a difference in our community. Zeffy is an easy to use fundraising tool and it helps to maximize our impact!

#### Cons

At this time, I have yet to have anything to share that I do not like about Zeffy. It is a great tool to have at your fingertip.

---

### All that for free?!

- Overall rating: 4/5
- Reviewer: Jessie B.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

I’ve had a great experience switching to Zeffy and look forward to seeing what cool, free features they add next!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The fact that this product is free to use is incredible. Being able to process payments online so seamlessly without being charged an arm and a leg (in fact without being charged a cent!) is a fundraising game changer for small non-profits like ours! The interface is very user friendly, intuitive even, and extracting data from campaigns is quick and easy. With their new POS app that can be downloaded onto any phone, they’ve saved us the need to purchase a square reader: staff and volunteers can just download the app and begin scanning tickets or taking donations!

#### Cons

The product is still new so it doesn’t have quite as many features as other similar products. However, they are highly responsive to customer feedback and constantly adding new features to meet the evolving needs of the non-profit community.

#### Reasons for switching to Zeffy

We found the fees for processing payments too high.

---

### Highly Recommend

- Overall rating: 5/5
- Reviewer: Becki R.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is not perfect, but for having no cost on our side, we will stick with Zeffy! Saving us $100s is worth a bit of extra work on my end.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that Zeffy is a user friendly, intuitive platform with a very small learning curve. We use it to fundraise for our PTA and it helps us put all of the money we raise, back into our school, instead of paying credit card fees. We have already saved over $200 in just 2 months due to not paying all of the fees we would pay on most other platforms. Also, the chat option has helped me find exact information in reports that I am looking for!

#### Cons

I wish I could filter and sort the reports a bit easier as far as custom questions go. We are using this for our PTA and the reports get a bit complicated when we are asking for student's names and their teacher. I also am confused by getting one email (not sure how) and then getting a second different email that the user manually types in....?

#### Reasons for choosing Zeffy

The concept of FREE! We decided it was worth a shot not to pay any credit card fees.

#### Reasons for switching to Zeffy

The price! We were paying $800+ for the platform and then additional credit card fees on top of that!

---

### 100% worthwhile!!

- Overall rating: 5/5
- Reviewer: Pam K.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with Zeffy has been 100% positive. The customer service has been accommodating and very effective.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the fact that our charity receives 100% of donations made. I also appreciate how easy it has been for people who requested refunds for the voluntary donation made in error to get them, no questions asked!!

#### Cons

I wish Zeffy would integrate with Canva. I also wish that there were more editable settings, for instance font and background colors, for invitations. I also wish there was live customer service.

#### Reasons for switching to Zeffy

Excessive service charges and it was complicated to use.

---

### Easy to Use and Perfect for our needs as a non profit

- Overall rating: 5/5
- Reviewer: Zaneb G.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been so easy to use and has streamlined our process for our non-profit pto. Members have also said how create and easy it is to donate and receive confirmation. The ticketing system is great too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ease of the platform and how everything is trackable. I really love how there are so many different automations from emails to bank transfers.

#### Cons

I wish that there was still an option to tag in addition to the lists to manage the contacts. I also wish there was an option to add multiple emails to an account.

#### Reasons for switching to Zeffy

We wanted to be able to better track payments and have a centralized location

---

### Loving Zeffy!

- Overall rating: 5/5
- Reviewer: Amy M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far, we've only used the donation function which was so easy to integrate to our website and social media. We are gearing up for our fundraising event season and will be using the Event function next.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Saving on the costly fees was what brought us to Zeffy from other platforms. We are still exploring all the functions that Zeffy has to offer - all of which covers our needs. We love it is all contained in one easy to use space. Thanks Zeffy!!

#### Cons

I haven't encountered any cons yet. But if I have any issues, I know Zeffy is there for support. It has been an easy and pleasant experience so far.

#### Reasons for switching to Zeffy

Fees were high on our fundraising events. Our donors complained and preferred to wait until events to pay directly. While we could do this, it created more work, and was harder to predict attendance and ticket sales prior.

---

### Easy to use and Flexible platform

- Overall rating: 5/5
- Reviewer: Arthur K.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It took a little investigation to find out if it was for real or a scam. The person who recommended it to us told us how successful it had been for them.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is an easy to use platform that is very flexible. We have made our non-profit fundraising process a lot easier to set up and receive contributions.

#### Cons

It does not set itself up. We have to think about what we are doing. Maybe someday AI will read our mind.

#### Reasons for switching to Zeffy

Square was hard to use and the report features were not friendly. When my boss would ask what's the status it would take 10 minutes to get an answer.

---

### Zeffy has changed the game for our small non-profit!

- Overall rating: 4/5
- Reviewer: Jessi S.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Using Zeffy has taking our organization's fundraising and outreach to new levels! It's fantastic, easy to use and the fact that it's FREE is amazing!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's free to us as a nonprofit. It allows us to use a database AND process donations AND send emails all in one place.

#### Cons

I'd like to see more database options built in to merge households, pull more specific reports and automatically tag people depending on how they get added.

#### Reasons for choosing Zeffy

Because it's FREE for us to use! I also really liked the email function, forms and that there was an auction option.

---

### Not complicated

- Overall rating: 5/5
- Reviewer: Lynn S.
- Verified reviewer: Yes
- Industry: Libraries
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Zeffy has a great interface that is simple/intuitive to use. The rare need for interacting with customer support is pleasant and they are doing a great job.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It helps our small, rural nonprofit use the funds we receive responsibly. The platform is straightforward and intuitive to navigate. It's great to have an organization recognize the problem of credit card fees for nonprofits.

#### Cons

The things I don't love about Zeffy are probably things that I haven't figured out yet. Some of our patrons don't love using a QR code for their transactions, but most have no issue.

#### Reasons for switching to Zeffy

For the savings of the fees we were being charged, and also the membership and other fees.

---

### Financial Secretary

- Overall rating: 5/5
- Reviewer: Timothy E.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Nothing but joy and simplicity. From the beginning, the support and simplicity of setting up a fundraising campaign, felt like we made the right choice in platforms.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Enjoy working with Zeffy and using their products. For a non-profit organization, the amount of support and the ease of using Zeffy products is a win-win relationship.

#### Cons

So far, no issues have been experienced. The support staff and ease of using the platform means less time figuring out how to use the platform, and more time fundraising.

---

### Truly amazing fundraising tool for NFPs and charities.

- Overall rating: 5/5
- Reviewer: Michael L.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

It was easy to set up campaign elements, and customer support was quick with the one or two hiccups we had. The outbound social media and email pieces looked great.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The Zeffy interface is easy to use and delivers attractive materials for social media and email. We used it for event registration, peer-to-peer campaigns, and donations. If you’re skeptical about their business model, we can tell you there are no catches or loopholes on the financial side — they took zero percent of our fundraising income.

#### Cons

Had some minor hiccups updating content: occasional time delays for updates appearing, trouble finding features. But it was overall easy to use and incredible value even with the minor issues.

#### Reasons for choosing Zeffy

Because there are no fees of any kind...

---

### Dave’s Review

- Overall rating: 4/5
- Reviewer: Dave S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, it was a good experience, but the email template editing needs work. Placing pictures is a real chore and something needs done to resize on the fly using the app!!!!!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The app does most of the work when it comes down to people bidding! The app notifies all winners and simplifies things when you need it the most!

#### Cons

Setting up the emails can be a real grudge when using your cell phone when you need it the most. Very difficult to set up your default emails that you want going out.

---

### Great platform for organizing and running fundraising events.

- Overall rating: 5/5
- Reviewer: Don V.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very Positive. Great communication and excellent reports make using Zeffy for our fundraisers a pleasure.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and professional options offered. Setting up the fundraising campaigns is easy and you are walked through each step in detail by the easy to understand prompts.

#### Cons

Can't think of a thing. The communication as each payment is made is outstanding and timely. The information is always 100% accurate and takes the guessing out of where the campaign is in terms of it's overall goals.

---

### A fantastic service

- Overall rating: 5/5
- Reviewer: Dan T.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

This is an excellent product for non-profits working on fine margins and who lack the technical expertise to run events in-house.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's been very easy to set up ticket sales through Zeffy. The UI is intuitive and simple, and the results look great on the screen. Payments and statements are prompt and the whole system seems to work with the minimum of friction. And it helps that it's free too! I've honestly found this easier to use than paid providers.

#### Cons

Nothing to say here. I'm only typing this because the review requires me to type 100 charcters. Done.

---

### Love Zeffy

- Overall rating: 5/5
- Reviewer: Sharon J.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

Easy to use and setup. Multiple chapters across the nation are using zeffy in our organization. This has been a game changer in collecting dues, and donations

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was very easy to navigate and send the first campaign. Easy to add your own logo and make it very personal. We raised quite a bit in our first campaign because of the ease of use. Easy to view reports and see what was donated to each area of the campaign.

#### Cons

The check out process gets a little confusing when zeffy pops in the option to pay zeffy. Needs to be clearer.

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### Incredible free fundraising tool for non-profits

- Overall rating: 5/5
- Reviewer: Nicole S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Zeffy helped us streamline specifically our fundraising events with one link and one payment method. We use it for events that involve the broader community, not just our school families who can pay in a variety of ways.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ease of setting up new fundraising events. It's extremely simple to use.

#### Cons

The new navigation mode takes some getting used to, I liked it better before when it was simpler (not as many screens)

## More reviews

[Next reviews](https://www.softwareadvice.com/nonprofit/simplyk-profile/reviews/?page=2)

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Zeffy Reviews, Pros and Cons - 2026 Software Advice