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SmarterSelect vs Submittable

SmarterSelect vs Submittable

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Overall Rating
4.4 (233)
4.7 (166)
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
September 21, 2022
January 9, 2025
Pros/Cons
  • Pros

  • I love the ease of being able to work with applicants and evaluators in an easy way. Communication, documentation, and management is easy through SmarterSelect's software.
  • Customer support is responsive and have gone through great lengths to identify issues and stress-test solutions, which is again greatly appreciated.
  • This software offers a lot of great options and is easy to use. Customer Support is excellent and willing to help with any questions within a very timely manner.
  • Cons

  • The software is somewhat confusing and there seems to be glitches in the system.
  • I've had an issue with the reminder emails being sent directly to the spam folder but this may just be for our company.
  • My applicants seem to have a problem when I give them a link to a new app.
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  • Pros

  • It became a delight because the interface is very use friendly and I started to explore more, and I was in for pleasant surprises.
  • Tracking the progress of my submissions is amazing. Everything is there and I don't have to chart it on a separate document.
  • It's all very well thought out and makes collection and responding to submissions of any kind super easy. The ability to collect payment for contests or other submissions is also invaluable.
  • Cons

  • Submitable kept us from loosing our minds. Before using this product we often lost submissions, relying on our editors own, made up, system.
  • I feel a little "blind" when sending out ACCEPT/DECLINE. Not sure what the solution is, however, and really does not present any real trouble for me.
  • I use a pen name myself, and the absence of this feature has caused me some trouble.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos