Socxo

RATING:

4.7

(17)

About Socxo

Socxo is a cloud-based brand advocacy platform that enables businesses to manage marketing content and measure brands' organic outreach across social media platforms. Administrators can use the dashboard to monitor organizational performance and track website traffic, social reach and engagement rates of posts via actionable analytics. Socxo provides mobile applications for iOS and Android devices, which can be utilized by employees to view recent activities and distribute content across multiple channels. Managers can assess staff's performance based on defined objectives, display their engagement scores on a leaderboard and reward them with gift vouchers or badges accordingly. Additionally, employees can utilize the search functionality to retrieve specific posts...

Socxo Pricing

Socxo offers a 30-day free trial, after which the software is available across 4 pricing tiers based on the amount of content shared across the web, as outlined below: Socxo Cares Bundle - $179 per month for 1000 content shares Basic - Starts from $1799 per year for 12000 content shares Intermediate - Starts from $7299 per year for 60000 content shares Enterprise - Contact Socxo for pricing information

Free trial: 

Available

Free version: 

Available

Socxo blurbs
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Socxo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Socxo

1 - 5 of 17 Reviews

User Profile

Abilash

Verified reviewer

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Amazing tool for employee advocacy!

Tech support team is very responsive and always quick in follow ups if we have more in-depth technical challenges.

PROS

Everything in one place. Easy to manage and provide value to connections. And I can pull great content from different sources and schedule them to fit in the best times for the best channels and this keeps me relevant in creating my personal brand and give me more free time.

CONS

The benefit is I am able to produce content for LinkedIn and other social media with content that is approved by my company. No guessing what is appropriate to share.

Roopak

Information Technology and Services, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Socxo Review

Excellent product with a very much responsive customer support.

PROS

The intergration with our tools was so smooth and the product is really useful for us as it has helped us in more functionalities than two different tools put together, and that too at a cheaper rate.

CONS

There could be some more deep level customization brought into place for in depth users like me.

Reasons for switching to Socxo

Better functionalities than Sniply and Anyimage put together

Shraddha

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2021

Good app!

PROS

The fact that it has everything in one place, and is easy to use.

CONS

The web page could be improved with better loading time and decreased glitches.

Jenni

Maritime, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Excellent support

It has been a pleasure to work with the team who are helpful, responsive and supportive. Nothing is too much trouble for them. They act quickly and always try to find a solution to any issues, or new functionaility that we identify. And all with a smile on their faces.

PROS

The app is especially easy to use, but the thing I like most about this software is the interaction with the team who are constantly responding to our requests for improvement and upgrades. We had a bespoke tool built for us, and like any new tool, we had some teething problems to get it to where we wanted. We probably will always have functionaility that we want to improve. However, the guys at Socxo have amazed me with their responsiveness, their organisation and their rapid response to addressing our needs or scheduling the work in. As a result, we have a tool that is easy to use and effective.

CONS

Adapating the tool to share internal communications has been challenging but, again, the guys have been working to find solutions for us. Every other additional functionality we have asked for has been addressed.

Reason for choosing Socxo

We chose Socxo as we felt they would be a partner in the development of our employee advocacy platform and not just a company that would only offer an 'off-the-shelf' package. And they have been an excellent partner to us. I would highly recommend the team.

Geert

Management Consulting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Good price-quality ratio

We really helped the team with spreading more content about the firm. They want to use linkedin and see the benefits. But they find it difficult to create content. And with socxo we help them on that part. As firm we have more knowledge and insights in the reach and engagement.

PROS

The analytics in the platform is by far the best in the market. Many admin options and a simple dashboard for users. Also price is really attractive!

CONS

Polls feature I don't use. Rest is great!

Reason for choosing Socxo

- Price - Unlimited users - Deep analytics