Sparkrock Software
Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased separately or over time and all work together integrated.
Sparkrock offers Nonprofit & Human Services specific finance features such as Fund Accounting and Grant Management. Workforce Management features include certification and training tracking, scheduling DSPs and Case Workers across multiple locations, time and attendance tracking and overtime pay controls. Case Management features include a client database online intake process and program and outcome tracking. Donor Management features include managing pledges, campaigns and tax receipts.
Sparkrock’s self-service portal gives managers and employees secure access to information in the finance (budget analysis, expense claims, purchase orders) and workforce management (Pay stubs, Tax forms, vacation requests) system on any device, anywhere.
Built on the MS Dynamics platform, the solution is available on premise or via a cloud subscription and integrates with other elements of the Microsoft suite.
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Profile
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10
7 Reviews of Sparkrock
Christine from Huron-Perth Catholic District School Board
Specialty: K-12 Education
Employees number: 201-500 employees
November 2017
November 2017
Great Support Team
Logging a support ticket is very easy and the response time is very quick.
Pros
The import feature verifying dim coms for our payroll journal entries is a great tool. This prevents invalid dimension combinations from being posted, thus eliminating the need for reallocating journal entries. This ensures that we have accurate reporting for the Ministry.
Lisa from Huron-Perth Catholic District School Board
Specialty: K-12 Education
Employees number: 501-1,000 employees
November 2017
November 2017
Great product. Good company to work with.
Overall very happy with it.
Pros
The product is very user friendly and has a lot to offer. There are many options to find various lists or reports you need.
Cons
Some functions are for a larger company than what we are. It would be nice if the product could offer options for both larger and small companies.
Natashia from Sudbury Catholic District School Board
Specialty: Other
Employees number: 501-1,000 employees
August 2017
August 2017
Surprised at how easy the solution was to learn.
Great product. Great company. Would highly recommend.
Pros
This product is extremely user friendly and easy to navigate. The option of going paperless is fantastic (all AP invoices can be attached electronically). When you encounter an issue, the response from customer service is quick. The entire Sparkrock staff is extremely friendly and they are passionate about their product. They work with you to ensure an easy transition/upgrade.
Cons
They offer training videos in the customer support center but some are not thorough enough. I hope they release a tips and tricks for AP
Jennifer from New Directions for Children, Youth, Adults, and Families
Employees number: 501-1,000 employees
August 2018
August 2018
Long term NAV user
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
My overall experience with Sparkrock has been positive. There have been challenges, and usually because I didn't listen to their advice. I have learned over the years to trust their judgement, while I know my organization best, they know the product and have been through many more implementations and upgrades than I have.
Pros
The flexibility of the product. The ability to use as much or as little as you want. The opportunity to expand as funds become available. The use of dimensions enables specific reporting requirements. The software is a Microsoft product so information is easily transferred to other Microsoft products. The introduction of a "search" function in recent upgrades is a simple function that I use almost everyday.
Cons
The accounts payable g/l batch report and sales invoice when originally printed cut off fields and customization's where necessary before they could be used.
Mary Ellen from Huron-Perth Catholic District School Board
Employees number: 501-1,000 employees
November 2017
November 2017
Pleased with the product. Would recommend.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
General ledger entries can be set up to include Ministry of Education expense categories and objects. This allows for quick confirmation of where expenses will be reported when viewing these entries. Very happy with their customer service.
Cons
The WebApps has some functionality that isn't a perfect fit for us, and we've had to make some changes to adjust to what functionality exists.
Ramesh from vijram
October 2016
October 2016
great product for small/medium industries.
Ease-of-use
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Value for Money
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Support
Very easy to use and user friendly!! Easy to learn and compare to other ERP systems like oracle, sap !! cost effective.
Malcolm from Big Brothers Big Sisters of Canada
March 2016
March 2016
Pleased to date, excited for the future of this product
Ease-of-use
Usability
Product Quality
Quality
Support
We've been using Donor Engage for a little under a year. The system is integrating into our existing Dynamics CRM platform (using for an entirely different department in our organization since 2010) and the ease of that transition has been smooth and straight forward. Donor Engage is replacing a large number of individual systems for offices across Canada so the learning curve can be steep. With adequate support to end-user training users appear to adjust to the new system quickly. Feedback from a number of the offices now up and running remains positive with users noting that once they have adjusted to the 'sequence of events' for various procedures in the system it's smooth sailing moving forward.
Users are also thrilled with the reporting capability and opportunity to review data that (in most cases) they've not had the ability to do before. The fact that Donor Engage is developed within Dynamics CRM opens up a great deal of reporting flexibility (though some challenges too, but all systems have those!). Dynamics CRM also brings a great deal of functionality to an organization in general which is helpful for those users who really want to push the system to it's full potential.
We are excited by the roadmap for the product and Altus' clear commitment to the product moving forward, and we look forward to enhancements over time.
