Sparkrock software


7 reviews(4.0/5)
7 reviews(4.0/5)

Sparkrock is an all-in-one solution for large and midsize Nonprofit organizations. It offers Finance & Accounting, Workforce Management, Payroll, Employee Scheduling, Case Management and Donor Management. Each module can be purchased separately or over time and all work together integrated. 

Sparkrock offers Nonprofit & Human Services specific finance features such as Fund Accounting and Grant Management. Workforce Management features include certification and training tracking, scheduling DSPs and Case Workers across multiple locations, time and attendance tracking and overtime pay controls. Case Management features include a client database online intake process and program and outcome tracking. Donor Management features include managing pledges, campaigns and tax receipts.

Sparkrock’s self-service portal gives managers and employees secure access to information in the finance (budget analysis, expense claims, purchase orders) and workforce management (Pay stubs, Tax forms, vacation requests) system on any device, anywhere.

Built on the MS Dynamics platform, the solution is available on premise or via a cloud subscription and integrates with other elements of the Microsoft suite.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

7 Reviews of Sparkrock

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  • Jennifer from New Directions for Children, Youth, Adults, and Families

    Number of employees: 501-1,000 employees

    August 2018

    Long term NAV user

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My overall experience with Sparkrock has been positive. There have been challenges, and usually because I didn't listen to their advice. I have learned over the years to trust their judgement, while I know my organization best, they know the product and have been through many more implementations and upgrades than I have.

    Pros

    The flexibility of the product. The ability to use as much or as little as you want. The opportunity to expand as funds become available. The use of dimensions enables specific reporting requirements. The software is a Microsoft product so information is easily transferred to other Microsoft products. The introduction of a "search" function in recent upgrades is a simple function that I use almost everyday.

    Cons

    The accounts payable g/l batch report and sales invoice when originally printed cut off fields and customization's where necessary before they could be used.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Christine from Huron-Perth Catholic District School Board

    Specialty: K-12 Education

    Number of employees: 201-500 employees

    November 2017

    Great Support Team

    Ease-of-use
    Functionality
    Quality
    Support

    Logging a support ticket is very easy and the response time is very quick.

    Pros

    The import feature verifying dim coms for our payroll journal entries is a great tool. This prevents invalid dimension combinations from being posted, thus eliminating the need for reallocating journal entries. This ensures that we have accurate reporting for the Ministry.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mary Ellen from Huron-Perth Catholic District School Board

    Number of employees: 501-1,000 employees

    November 2017

    Pleased with the product. Would recommend.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    General ledger entries can be set up to include Ministry of Education expense categories and objects. This allows for quick confirmation of where expenses will be reported when viewing these entries. Very happy with their customer service.

    Cons

    The WebApps has some functionality that isn't a perfect fit for us, and we've had to make some changes to adjust to what functionality exists.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lisa from Huron-Perth Catholic District School Board

    Specialty: K-12 Education

    Number of employees: 501-1,000 employees

    November 2017

    Great product. Good company to work with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall very happy with it.

    Pros

    The product is very user friendly and has a lot to offer. There are many options to find various lists or reports you need.

    Cons

    Some functions are for a larger company than what we are. It would be nice if the product could offer options for both larger and small companies.

    This review was submitted organically. No incentive was offered
    Review Source
  • Natashia from Sudbury Catholic District School Board

    Specialty: Other

    Number of employees: 501-1,000 employees

    August 2017

    Surprised at how easy the solution was to learn.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product. Great company. Would highly recommend.

    Pros

    This product is extremely user friendly and easy to navigate. The option of going paperless is fantastic (all AP invoices can be attached electronically). When you encounter an issue, the response from customer service is quick. The entire Sparkrock staff is extremely friendly and they are passionate about their product. They work with you to ensure an easy transition/upgrade.

    Cons

    They offer training videos in the customer support center but some are not thorough enough. I hope they release a tips and tricks for AP

    This review was submitted organically. No incentive was offered
    Review Source
  • Ramesh from vijram

    October 2016

    great product for small/medium industries.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very easy to use and user friendly!! Easy to learn and compare to other ERP systems like oracle, sap !! cost effective.

    Review Source: Capterra
  • Malcolm from Big Brothers Big Sisters of Canada

    March 2016

    Pleased to date, excited for the future of this product

    Ease-of-use
    Quality
    Support

    We've been using Donor Engage for a little under a year. The system is integrating into our existing Dynamics CRM platform (using for an entirely different department in our organization since 2010) and the ease of that transition has been smooth and straight forward. Donor Engage is replacing a large number of individual systems for offices across Canada so the learning curve can be steep. With adequate support to end-user training users appear to adjust to the new system quickly. Feedback from a number of the offices now up and running remains positive with users noting that once they have adjusted to the 'sequence of events' for various procedures in the system it's smooth sailing moving forward. Users are also thrilled with the reporting capability and opportunity to review data that (in most cases) they've not had the ability to do before. The fact that Donor Engage is developed within Dynamics CRM opens up a great deal of reporting flexibility (though some challenges too, but all systems have those!). Dynamics CRM also brings a great deal of functionality to an organization in general which is helpful for those users who really want to push the system to it's full potential. We are excited by the roadmap for the product and Altus' clear commitment to the product moving forward, and we look forward to enhancements over time.

    Review Source: Capterra
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