Overall I'm very satisfied with Springly. Creating the website was easy and so is managing it. The CRM, event and membership management modules work well. And the price for the overall platform is hard to beat.

I like the look of the website and how easy it is to update. I particularly like how fessa it is to create new and manage events.

Some (minor) features are almost there but not quite, which makes them unusable at this stage. Not a big deal but it looks like it wouldn't take much to make them work properly.

I have had a great experience with Victoria and am working to optimize Springly to work with our organizations needs.

Springly has the needed functions for non-profit administration. Having tags for different membership groups makes it easy to pull information. Step-by-step process in response to backend and customizable fields on the platform.

No live representative when something needs to be checked right away. Needs more access to customization of all communication and more than one communication channel. Integrating social media and direct payment links that do not require registration or multiple pages to get to payment processing entry.

The software had the potential to work well for our needs, unfortunately, we were stood up repeatedly by product specialists who blamed 'technology' and 'the system' for why they didn't attend meetings that they organized, in spite of sending us multiple confirmation emails, as well as accepting calendar invites (that they also organized). After wasting an hour waiting in Zoom meetings for them to attend, and getting half hearted excuses and no real apologies, we went with a different product.

Customer service was abysmal, product specialist team had no interest in helping us navigate the product, extremely limited support hours.

Overall love this platform. I am new to nonprofit, and have been able to use this so far, and look forward to figuring out the rest of the software!

I love that it has everything you need all together: the biggest factor would probably be that if you are fundraising/selling something/excepting donations that the financial is integrated into it

I found some of the technology difficult to use – but the help that they gave me was great, and they were quick to respond

After having made a tour of the competitors, the association of which I am president decided to pass on Springly for the richness of its functionalities, very far ahead of the competition. The strong integration between the various elements allows a saving of time more than appreciable. We are currently in the process of re-registration, which involved a lot of accounting entries (nearly 200), and which is now transparent. The entries are automatically generated directly in the correct cost elements. The integration of a means of payment via credit cards and automated bank reconciliation make the use of the accounting system even more efficient. As for the website, which can still be improved, it benefits from this integration and is currently used as a member's area, with a number of paid or unpaid services offered. The product evolves regularly, which is the sign of a dynamic development team that listens to its customers. To paraphrase an old advert: "To try it is to adopt it!

The automated registration process associated with online payment has saved us a lot of time. Formerly we used to spent about 300 hours for accounting purposes. After setting up Springly, we divided this time by a factor of 10. Transparency, easiness of consultation wherever you are, are other key benefits of this platform.

The web site part is our member's space. This is the only part that should be enhanced and give the administrators more customization options. I'm picky saying this because the current features allow to develope a nice web site and integrate the other features of the platform, but I'd like more advanced options in terms of CSS for instance.