--- title: "GoFundMe Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GoFundMe Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoFundMe Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/nonprofit/stayclassy-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fundraising Software](https://www.softwareadvice.com/nonprofit/online-fundraising-platforms-comparison/) / [GoFundMe Pro](https://www.softwareadvice.com/product/3650-GoFundMe-Pro/) / GoFundMe Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/3650-GoFundMe-Pro/) Reviews [Alternatives](https://www.softwareadvice.com/product/3650-GoFundMe-Pro/alternatives/) # GoFundMe Pro User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 122 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 3.9/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 71 reviews (58%) - 4 stars: 32 reviews (26%) - 3 stars: 9 reviews (7%) - 2 stars: 5 reviews (4%) - 1 star: 5 reviews (4%) ### Most mentioned pros - This product has a lot of good features and does seem to provide a good experience for donors, which is meaningful. - Every time I have a question, I am able to get an answer from the chat in minutes, and the support specialist is able to get me an answer or solution almost immediately. - Classy allows us to run multiple similar events across Canada with the same professional quality of user experience and administrative management. When those two things are easier, we can focus on our priorities like recruiting participants and ensuring a quality event. ### Most mentioned cons - The events displays are very flawed - the thermometer lists donor names but they don't scroll, and when [sensitive content hidden] buys a sponsorship for ABC Company, the name that shows up is [sensitive content hidden]. - It's clear that the absorption of Classy has resulted in a kind of Frankenstein of products, with events linked to campaigns in a really confusing way ("what is this page and how did I get here? and also, how to I find it again?"). - There is no live phone support - no training package that you can pay for to solve problems after the initial setup of your first campaign. ## GoFundMe Pro customer reviews Showing reviews 1-25 of 122 (page 1). ### Classy puts the fun in fundraising - Overall rating: 5/5 - Reviewer: Mick W. - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Classy makes it easy to create reliable and professional looking online fundraising pages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Beyond the ease of use and wide array of features, Classy's customer service is outstanding. They always go above and beyond to provide value to the non-profit community. Their toolkits, whitepapers and blog posts are available free to all, and the customer and technical support is always available and helpful. All around great service. #### Cons The trade-off for simplicity, ease of use and reliability is a more limited array of options and features. The complexity of our events frequently stretches the capabilities of the software's standard features. That said, Classy support can sometimes offer a custom work-around. --- ### Online Fundraising Made Beautiful and Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At my job, we administer a variety of charitable funds, many of which participate in different types of fundraising activities. Using Classy, we are able to tailor-make fundraising sites utilizing easy-to-use templates that address each of our donor's wants and needs. I often tell donors that their Classy page can serve as a stand-alone website for their efforts, which is wonderful for our grassroots groups who may not have money in their budget for a web designer or to buy a domain name. The customization allows us to add photos, change colors, and many other features, which result in some really gorgeous looking sites. Classy makes it easy to access donation information, which can be easily viewed when you log into the system as an admin and exported to an CSV file. They have an event-specific template which can be used to sell tickets or registrations to an event. Since you can export all the purchaser info, it allows you to go green with your ticketing -- there's no need for purchasers to print out the email confirmation they receive when you have easy access to all buyer info. In addition to the license fee, Classy does take a 1% fee on each online donation received. There is an option for the organization to pay the fee or for the donor to pay the fee. We ask our donors to pay the fee, and there has never been a complaint as fees are much higher on other comparable sites (EventBrite for ticketing, GoFundMe for crowd-funding, etc.). #### Cons Overall I love Classy, but there are a few areas it can improve. The user dashboard is not the easiest to navigate through. It lists the names of donors and the amounts, but not what campaign they donated to. So you have to go to through your campaigns to find the donation. For an organization like ours which administers many Classy pages at once, this can be needlessly time-consuming. I love the custom options that each template has, but sometimes there are glitches. For instance, I was unable to upload a background image to a recent campaign page. But a quick email to customer service fixed the issue in a very short amount of time. Classy is constantly upgrading and adjusting features though, so I imagine they will work out some of these kinks in the future. --- ### They overpromise, and wildly underdeliver. - Overall rating: 2/5 - Reviewer: Heleen M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered All, I'll say... there's a reason they wont let you trial the platform before signing up. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Peer to peer platform is slick and easy to set up. #### Cons They promised a whole lot during the sales process. And since you can't trial the platform, you need to take the lunge and pay the $4k subscription fee. We've been struggling for 7 days to install donation form on our website. The sales, product and support teams are very disconnected. Their integration with Mailchimp is very weak; as they only send name, surname and email data to MC. But, for some bizarre reason, no data about which campaign was donated to, or whether it was a standard, recurring or peer to peer donation. How do they expect you to build donor relationships without that data? We figured out that they integrate with Salesforce, and via Salesforce we now send data to MC. But, that cost us a week of engineering fees. All this for a $4k per year platform. For $4k per year, you have certain expectations. But, I waited 54mins on the customer support #### Reasons for choosing GoFundMe Pro Came highly recommended by a reputable NGO. #### Reasons for switching to GoFundMe Pro Classy offered more integrations and modals. But it's taken us weeks to try and implement these... we have not been successful. --- ### Great Tool - Overall rating: 5/5 - Reviewer: Savannah H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Classy has changed the game for our events management & check-in capabilities. We are so thankful for a platform that keeps our fundraising events running smoothly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love being able to customize Classy to meet our specific organizations needs. Our Classy Support Team makes it extremely easy to get the most out of Classy! #### Cons There are a few tools that we wish Classy could do - but we are always able to find a workaround that works for us. --- ### Beautiful product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's incredibly easy and intuitive to use. Makes it easy to get anyone up and running on it quickly and actually producing things. On top of that, it's really robust in terms of customization and making something look sharp and professsional. In peer to peer fundraising its email automation takes out a ton of work. #### Cons It is not meant to be used as a "robust" donor database and as such integrates with salesforce which may be too big an operation for some and unless you are tech savvy or are good at importing data into your database it will create data silos. --- ### Beware! Classy will steal money from your organization! - Overall rating: 1/5 - Reviewer: Casey H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Classy did not send notification prior to charging my organization, and then when I reported that we must have been charged in error, they have refused to return my organization's funds. There is almost $5,000 Classy is refusing to return to my org. I feel we have been stolen from. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. It was a fine product, comparable to others in price and quality #### Cons They stole money from my organization! Classy auto-renewed my organization's annual subscription without notifying us in advance that a payment was coming due. Classy is refusing to provide evidence of where we agreed to be auto-renewed. Classy is refusing to return our funds after we asked to cancel our subscription. --- ### Classy Review - Overall rating: 5/5 - Reviewer: Ashleigh K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used Classy to run fundraising campaigns for 4 years now and it couldn't be an easier user interface. They offer everything a non-profit needs to raise money, including ticketed events, crowdfunding and peer to peer. On top of that, their reporting capabilities are top knotch and they are continuing to bulk up their marketing communications option within the platform as well. Classy is always thinking of new ways to make the job of non-profits easier! #### Cons More integrated marketing communications would be helpful! --- ### Classy Review - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Straightforward to use, basic fundraising tools. #### Cons Terrible customer service, frequently broken and buggy features. --- ### Easy and Simple but not well integrated - Overall rating: 3/5 - Reviewer: Emma S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WIll continue using, but expect updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's clear, concise and gets the job done. Doners love the simplicity. #### Cons It isn't too integrated with other doner management sites. For example, I have to manually export doner data to put into sites like Bloomerang. --- ### Awful experience - Overall rating: 1/5 - Reviewer: Sarah O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. They wasted our time. Lied about their products and fees when researching so we had to cancel the contract after signing because they refused to honor the fee rate promised in the contract. It was supposed to make our lives easier but it made it much much harder. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros What they promised was amazing. They seemed to have all of the features we were looking for in a software! That being said, they didn't actually have all of these products. They over promised then underdelivered. #### Cons Awful experience. They over promised a lot of features but they were difficult to use. They wouldn't onboard us for weeks even though we had paid. Also, they did not honor the contract. The contract stated one fee but they charged higher fees and they refused to go back. We finally canceled the contract. Their sales team had no idea about the product and it took weeks to talk to someone who knew how it worked. At that point, their sales team had promised things that didn't work or were more money. --- ### Easy to use for donors and organizations, seamless integration, and a helpful support team! - Overall rating: 4/5 - Reviewer: Cassandra A. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered The integration with Salesforce has been a big win for us. We've more than doubled our funding while cutting our manual data entry time in half. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We made the switch to Classy from another fundraising platform in October 2018. The year prior, from October to December, we raised about $80,000. This year we raised more than double that, and I know that a big reason for that is because of Classy. The site is much easier to use for donors but it also is more aesthetically pleasing. It invites people in and engages them. Creating a page that transitions seamlessly from our own website was very easy to do with Classy. Page setup is user-friendly and I like that you can see the changes that you are making in real time, instead of having to make a change, save it, then go preview it, then go back and change it again (which is what we had to do on our old platform). Classy customer service has been very helpful as well. They are responsive and knowledgeable, and finding answers to my questions, or solutions to my problems, has been simple and pleasant. We have integrated Classy with our Salesforce database, which is a huge plus for us. There were some kinks but their support team was very helpful. Though more expensive that our former platform, I feel that the investment was definitely worth it. #### Cons The price is significantly higher than the platform we used before, both in annual costs and in transaction fees. We also need volunteer registration functionality, which Classy doesn't provide, so we do still have to use our old platform for that piece. --- ### The best fundraising software on the market - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Zero complaints. The few times we've had an issue with the software, the Classy Care team has quickly resolved the issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup, simple to use, and a great user-experience for our supporters. #### Cons Wish there were some hardware features (such as card readers) attached to the software. #### Reasons for switching to GoFundMe Pro Paypal's giving forms were uninspiring and their customer service terrible. --- ### Mixed feelings - Overall rating: 4/5 - Reviewer: Michelle H. - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros - allows several tiers of fundraising with no additional cost (campaign-->teams-->individual fundraisers) - includes events, which is a simple platform (and it should be simple! just tickets!) - upfront cost is more, but fee for % of donation is less than competitors - customer service has been mostly polite and friendly; it's also nice to occasionally talk to the same person when a problem presents itself multiple times in a day, so I don't have to get someone new up to speed. - chat for customer service is convenient, as I can keep working on other things as I wait for answers. #### Cons - We constantly have fundraisers confused on how to set up their page. This has been a huge pain point. - In fairness, this is true with any platform: the fee for % of donation on TOP of the Paypal fee is painful. This is something that didn't occur to us when we started. Plus a monthly fee from Paypal to take the Classy donations. - Customer service hasn't been particularly quick to pick up on problems, and we haven't been completely satisfied with some answers. We've been told on two different occasions that there's a "glitch" and to ignore something, instead of presenting a solution, or tell us the only solution is to refund a donation and ask the donor to re-donate. --- ### Empowering our organization - Overall rating: 5/5 - Reviewer: Katie L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, setting up campaigns is a breeze, the user experience of donating/buying tickets is seamless. Integrated with our Salesforce instance fairly easily. Customer support is prompt and always helpful. Classy lets our organization be empowered to create the best fundraising campaigns to reach our constituents. #### Cons Our organization hosts several events throughout the year and currently Classy does not have a native check-in function, which is a pain depending on the size of the event. --- ### Great for fundraising in teams and has user-friendly reports - Overall rating: 5/5 - Reviewer: Kamryn L. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Allows us to more easily track our fundraising of individuals and teams and employ simultaneous campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Classy is a great platform for our Dance Marathon because we are able to have both individual fundraisers and teams, adding an extra element of camaraderie during our event! Additionally, the versatility of the different campaign types for our other initiatives is super helpful, too. Classy has also redone their reporting system, making it much more dynamic and user friendly. Classy support is generally helpful, too! Overall, my experience with Classy has been positive and would definitely recommend! #### Cons There is definitely room for improvement in some of the functionality. We've had a few donor complaints and I would like the ability to customize a bit more. --- ### I absolutely LOVE Classy! - Overall rating: 5/5 - Reviewer: Ashley N. - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Classy is a GREAT tool for fundraisers who need customized donation pages. Working with Classy is SO easy and the templates that they have are wonderful. I absolutely love how you can further customize the templates to match your branding or even your donation form needs. Not every tool is as flexible or robust as Classy. Plus, their customer support is incredible. #### Cons When you initially connect with someone from Classy, it's obvious that you're working with someone from their sales team. They do call and email often, so if you don't want to use their service I highly recommend being upfront and stating that. Other than that, I loved it! --- ### Good customer service, team function is great - Overall rating: 5/5 - Reviewer: lindsey w. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have had a good experience using Classy. One of the things I like best is the support that Classy offers, especially the "chat" function. It is very quick and easy to use. I also like the team function, where attendees can have both an individual page and be part of a team. #### Cons I don't like the cost of this software– it is very expensive, especially for a nonprofit. --- ### Great fundraising tool! - Overall rating: 5/5 - Reviewer: Henriette A. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered So far it's served our needs and looking forward to using more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customization of each of the campaign pages. #### Cons the mapping from classy into salesforce was not as smooth as I thought. #### Reasons for switching to GoFundMe Pro Givelively did not have enough customization or donor tracking --- ### Centralized & Resourceful - Overall rating: 4/5 - Reviewer: Mary M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Classy is such a helpful tool for our nonprofit because the make fundraising centralized. You can set up events, peer to peer fundraisers, crowd funding, etc. We are still figuring out how to best use these different tools for our nonprofit, but Classy has a ton of resources to help with that too. I think the resources Classy offers is one of the things I like most about them. If I ever have a question, I just go there and there is usually a resource available. #### Cons It is hard to tell your donors how much they should pay to cover fees because WePay uses a set approach and Classy uses a percentage. It would be helpful if they could agree. --- ### Robust service with helpful integrations - Overall rating: 4/5 - Reviewer: Katie B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Our nonprofit team has really appreciated Classy's clean user interface and its many robust native integrations. Despite other similar options, we are always inclined to use Classy as it works cleanly with our existing systems such as Salesforce, minimizing busy work for data entry and donor management. Their support team is highly accessible and have been a really helpful resource for our team to maximize usefulness of our campaigns. #### Cons While the plug-and-play setup can be very helpful for quick campaign creation, for some campaigns, customization options are limited. Their in-house payment processor Classy Pay also has some fees which were relatively hidden which has been disappointing, but it is generally a very useful software. --- ### Best investment we made as a small non-profit - Overall rating: 5/5 - Reviewer: Courtney O. - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Classy has helped us diversify our donor base, it has helped us build and brand a monthly donor program, and it has helped us increase our online fundraising substantially. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Classy has been a game changer for us here at The Launch Pad. It felt like a scary investment because we are a very small non-profit and it can be risky to spend money on things other than programming. However, Classy helped us reach a broader audience, it engaged younger families in what we do, and it gave us a much more professional look. Classy is user friendly, it communicates to our donor database so our Salesforce account stays up to date, it sends receipts automatically, and as a team of only 3 people serving 100s of teens a month, that helps us out so much. We are classy customers for life! #### Cons The only complaint I have is that I wish we could switch between campaign templates without having to rebuild the design. It's not a huge ordeal, that would just make it a little more efficient. --- ### Classy’s free version is simple and functional - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We have used Classy for a little over a year for donations. Mostly for recurring donations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ability to customize the donor page and the ability to see information in the back end. It is easy to navigate and easy to pull info that I need. #### Cons The free version is very limited, and even the basic paid versions are incredibly expensive. --- ### Great for Small Non-Profit - Overall rating: 4/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Philanthropy - Company size: Self-Employed - Product usage: Used other for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Classy has been great for helping us set up fundraising pages for individuals who want to use events or campaigns to raise money for us. #### Cons I wish it was a little more customizable and had better email functions. But since we have the free version, we miss out on some of the benefits of the paid versions. --- ### Pretty, but lacking - Overall rating: 3/5 - Reviewer: Sarah H. - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros I love how easy it is to set up new fundraisers and for others outside the org to create new P2P campaigns to share with friends. I also love how easily and efficiently it integrates with MailChimp. Last, their support is pretty decent. #### Cons It's incredibly pricey for all that it does. If you are looking for a CRM, keep looking. Classy does not offer good data management or reporting. --- ### Classy is the perfect product for all nonprofits - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how simple it is to build beautiful donation pages and crowdfunding campaigns. The BEST thing is the sync with Salesforce #### Cons The pricing can be expensive for a smaller nonprofit. They are working on enhancements, but it would be great to have more say so in decisions. ## More reviews [Next reviews](https://www.softwareadvice.com/product/3650-GoFundMe-Pro/reviews/?page=2) --- GoFundMe Pro Reviews, Pros and Cons - 2026 Software Advice