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> Reviews of Submittable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Submittable is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/submittable-profile/reviews

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Submittable Reviews

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[Overview](https://www.softwareadvice.com/nonprofit/submittable-profile/)

Reviews

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# Submittable Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(318)

4

(72)

3

(6)

2

(2)

1

(0)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.8

Value for money

4.6

Functionality

4.6

* * *

### Pros

"Their helpdesk chat function was also excellent, with timely support and regular staff, so you were often chatting with people who knew your project. Once applicants had questions, they, too, could contact Submittable customer service directly instead of asking me (the person behind the application for the Fellowship) how to navigate in the platform or reset their password."

"Internally, we appreciate how quickly we can build new projects and how reliable the system is day-to-day. When issues arise, Submittable’s customer support team is outstanding—responsive, knowledgeable, and genuinely invested in helping us succeed."

"I really enjoy that everything is kept together for each submission - I do not have to hunt down forms or notes or images; it is a one stop shop from start to finish."

### Cons

"There's really not much I don't like about Submittable. If I really had to come up with a complaint it would be that you can use different color fonts for certain situations."

"Finally, summarizing review information from a review form only lets you do a certain menu (averaging, summing, etc. scores), and I wish that could instead be a custom formula."

"We did not consider the reporting dashboard enough when setting up the application, so we had to redo some questions after the fact to get the right format to be able to report accurately and efficiently."

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Submittable Reviews, Pros and Cons - 2026 Software Advice