Subsplash vs Txt2Give
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.8 / 5
Value for Money
4.2 / 5
4.8 / 5
Customer Support
4.4 / 5
4.8 / 5
Functionality
4.3 / 5
4.7 / 5
Last Review Written
June 18, 2024
August 11, 2023
Pros/Cons
Pros
- Subsplash provides great visual design and lots of customization. The user interface is easy to use, attractive, and perfect for allowing our organization to put our information out there.
- The people there and the team is amazing, the software is ever-improving, ... i highly recommend it.
- Overall, I'm glad that we switched over to Subsplash. Their customer support is fantastic and they have been very responsive.
Cons
- In my opinion, the online demo is misleading to the point of dishonest.
- Lagging due to connectivity issues was periodically a problem.
- The graphics library is also a bit cumbersome to use, as it simply stores all graphics you’ve uploaded, and gives you no way to sort or filter them.
Pros
- Simplicity of application and great functionality and organization of donor information. Great customer service, always available to help or answer questions.
- Our congregation members are happy with the software and it shows in that the number of users has increased steadily over the years. People like it for the ease of giving it provides.
- One of the customers rep has been super helpful and available when questions arise. We've had multiple users comment on how easy it was to register and donate through the platform.
Cons
- We have had users complain that it does not seem secure and they are scared to put their information in.
- The only thing that was a minor hassle was when I deleted the Txt2Give number by accident once.
- When a user registers, as administrator I see "pending registration," which is a bit vague.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
