SurveyMonkey Apply Software


 

SurveyMonkey Apply is a cloud-based application management solution that helps users select candidates for grants, scholarships and fellowships.

Users can set up a portal to manage interactions with other employees and receive project updates and reports. SurveyMonkey Apply also provides an activity dashboard that lets users view applications and reviews in real time. Users can create customized web forms to collect information from candidates that can include multiple question types and skip logic. The solution automatically pre-screens incoming applications according to user-selected criteria.

SurveyMonkey Apply validates incoming applications for compliance with 501c3 status. Users can create customized program workflows to construct single-stage or multi-stage processes. Additionally, SurveyMonkey Apply provides granular and role-based permissions to control access to confidential documents.

Pricing is per month and is based on the number of applicants and reviewers. Support is provided via email and over the phone.

 

SurveyMonkey Apply - Dashboard
 
  • SurveyMonkey Apply - Dashboard
    Dashboard
  • SurveyMonkey Apply - Reviewer dashboard
    Reviewer dashboard
  • SurveyMonkey Apply - Side by side review
    Side by side review
  • SurveyMonkey Apply - Workflow stages
    Workflow stages
  • SurveyMonkey Apply - Application view
    Application view
  • SurveyMonkey Apply - Eligibility quiz
    Eligibility quiz
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

153 Reviews of SurveyMonkey Apply

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Lisa from Intern Abroad inc
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Quick Survey and Applications Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- easy to use
- user friendly
- simple applications
- use it to provide certificates
- very reasonable

Cons

- reporting can be improved
- no technical issues so far with this software
- the basic version has all the functionalities

Review Source
 
 
 
Showing 1-20 of 152


June 2018

June 2018

Great Application Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love this app, easy to use, user friendly, use it to provide certificates, and easy to train others on.

Cons

This is no automatic messaging system, you have to manually send out messages after round completion.

Review Source: Capterra

  Response: SurveyMonkey, SurveyMonkey

Date: July 2018

July 2018

 

Hi there, thank you for taking the time to write a review! I wanted to let you know that Apply has the ability to automatically send emails to your applicants based on different scenarios. We¿ve recently released more advanced email functionality which you can likely benefit from. For example, you can automatically remind applicants that a stage deadline is approaching or let an applicant know that their application has been received after they submit their application. Our team is committed to ensuring you're happy with Apply, so please reach out to smapplycsm@surveymonkey.com if you would like to discuss this further. We¿re here to help!

 


April 2018

April 2018

very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

We have only used this on occasion. We have found it easy to use and it is very easy to train other team members on

Cons

There is nothing that we as a team dislike about the product, the only minor grumble would be that the call to actions are not easy to link.

Review Source: Capterra
 

Kimberly from Non Profit Organisation

March 2018

March 2018

Grants made easier......

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
Value
Support
Pros

I love how I can access multiple applications accept and deny and send another reviewer to see what their thoughts are in accepting candidates.

Cons

Once you add a team it is very hard to send just one document to one of the team members or just a few. I would like to see setting up teams but branches of them together.

Review Source: Capterra
 


January 2018

January 2018

We asked for a lot of customization and they delivered well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Support
Pros

Dynamic nature of judges and rounds. We have a competition with many, many rounds and hundreds of judges. No other software could manage it this easily.

Cons

There is no messaging automation. This is a burdensome tasks to manually send out messages after round completion. In addition, there is no drip capability.

Review Source: Capterra

  Response: SurveyMonkey, SurveyMonkey

Date: January 2018

January 2018

 

Thank you for taking the time to share your feedback! It¿s great to hear that we could customize the solution to meet your requirements. We did want to follow-up on your comment regarding message automation. This is possible in both SurveyMonkey Apply and FluidReview Pro and Enterprise Packages. Here are some useful articles that identify how this functionality works and get you started:
- FluidReview: https://fluidreview.zendesk.com/hc/en-us/articles/223200748-How-to-Send-Emails-using-Triggers
- SM Apply: https://smapply.zendesk.com/hc/en-us/articles/115001422634-How-to-Send-an-Automated-Email

If this is something you would like to explore more with our team or if there are other improvements you would like to make, please reach out to our Customer Success Team at smapplycsm@surveymonkey.com and we will be happy to assist.

Thanks again for taking the time to provide this feedback!

Pej Javaheri
GM - SurveyMonkey Apply

 


November 2017

November 2017

Easy to use even if you are a first-timer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Pretty user-friendly even for first-timers.

Pros

The choices are laid out well, you can grasp creating surveys well and the guide when complete with a rating system lets you know how successful your survey will be when launched.

Cons

There are some areas that need better explanation or drop-downs if you are not familiar with it. Took me a bit to get it but once I did it worked great for me.

Review Source: Capterra
 

Tisha from Missouri Employers Mutual
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

We have been using this product to award safety grants. We have had two cycles so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support
Pros

It's fairly intuitive from the admin side. I like how easy it is to make changes to the homepage and link to resources. I like being able to set up automatic trigger emails. Very happy there is a new version (SurveyMonkey Apply) coming out next month!! Watched the demo yesterday and it will certainly address many current issues.

Cons

The reporting capabilities do not produce anything my superiors would like to see on a regular basis which causes a ton of manual work on my part. Also the users get frustrated with not being able to easily understand the flow of what they are to do.

Review Source: Capterra
 

Kerrie from HCTF EDUCATION
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy! Every aspect of what I needed was thought of and provided through an easy, seamless set-up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

A complete all in one package that takes the headache out of the more manual way were running our application process. From a management perspective it will mean less time spent on user platform/browser issues; processing issues eg missed applications, data entry etc; and a faster turn around time for our applicants because the review will be much easier to set-up.

Pros

The whole process from initial consultation to our program set-up moved smoothly. Learning a new platform can be challenging so I was a little nervous however the program is well though out and the training and support was great. The program is super easy to navigate through and to administer. I am looking forward to the next few months of having our applicants and reviewers use the program.

Cons

Not sure yet, just getting started with it but so far the whole process has been a wonderful experience and easy for me to get started with. I am not sure if the annual cost will be a limiting factor down the road to maintain depending on what other additions we might want to add on.

Review Source: Capterra
 

Hilary from Yoga Alliance Foundation

March 2017

March 2017

If you review more than a handful of Scholarship (or other) applications you need Apply!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

Working with the Apply team has been great since the first inquiry I made. From inquiry, to purchase, to implementation the team has been professional and gracious, as well as tending to our every question about building and implementing with ease.

In all fairness we have to fully utilized the platform as we haven't opened our application round, but if the technical support has been anything like the onboarding support, then I'm not worried at all.

Cannot wait to look back on the efficiency of this year over prior year's workload.

Review Source: Capterra
 

Lauren from Texas Association of Municipal Information Officers (an affiliate of TML)

March 2017

March 2017

New User - Initial Input

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We bought a program for two very different award programs under two different association names. It was the most economical way to do this. We found out the two groups are quite as separated as we wanted and probably was not explained well enough in the sales process.

It is a lot to learn when you are busy - as we all are - and we were on a short time frame after making the decision. Overall, it seems easy to use but not all of it is intuitive. However, with repeated use, I can tell as an administrator it will get easier and easier. But allow yourself more than 6-8 weeks (with holidays and travel mixed in) unless you can devote your full attention.
We did launch the program about 3 weeks ago and I've heard very few problems. Mostly, people don't realize they have to open an account (separate from the one with our database) to start the process.
Otherwise, I know everyone is loving that they can login and out to make changes to their entries and only submitting when they are ready. This system is getting rid of a lot of copying and shipping costs. Because we don't have to have items shipped to us, we were also able to give them a week extra until the deadline.
More time will tell but on the front end, it seems to be working great. On the back end, we're still learning the program.

Review Source: Capterra
 

Bennett from RealTime

March 2017

March 2017

Apply Implementation Is Fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Our company has had a wonderful implementation experience with Apply. Priya, our Implementation Specialist, has been fantastic! The software is intuitive, and very user friendly. So far, our experience with Apply has been wonderful.

Review Source: Capterra
 

Katy from Kelly Gene Cook, Sr. Charitable Foundation, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Apply streamlined my processes!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

This is my second year to use Apply and I am very excited to continue to use this product. Last year, Apply helped me manage all of the paper that comes during an application cycle. I was able to view online who has completed what sections, email reminders about deadlines, and download complete applications. This year I plan to bring my current students online, and my onboarder this year worked with me to help set this up as I had envisioned, which makes me even more excited about Apply. Carmelita listened and asked the right questions to make sure we setting this up the best way and utilizing all the system could offer. Also, I want to note that the day to day support is great as well. They generally respond within the hour to any problems.

Pros

The ease of use.

Cons

There are a few things that I would like to be able to do and I am not able to. Not a huge deal.

Review Source: Capterra
 

Denise from The Cardinal Newman Society

March 2017

March 2017

Powerful Evaluation Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

We needed something powerful with as many automatic triggers as possible to ease the workload for a small in-house staff. Apply was perfect for moving bulk applications through several phases of review.
The on-boarding specialist was efficient and knowledgable and got us online within a short amount of time while also providing access to tutorials as well as the software program to reduce, what could be, a steep learning curve.

Review Source: Capterra
 

robin from LAGUNA BEACH HIGH SCHOOL SCHOLARSHIP FOUNDATION

February 2017

February 2017

Apply software exceeded expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our organization successfully replaced its application tracking system with Apply in 2015. The first year we worked closely with the Apply onboarding team to build a program that allowed us to manage over 140 individual scholarships and approximately two thousand applications. The many options and features of Apply have allowed us to build a system that is easy for the applicants, as well as, the reviewers to navigate, while allowing us to successfully manage the processes. The onboarding and support staffs respond timely to questions and continues to assist us in customizing the system to meet our highly-individualized requirements.

Pros

Robust and flexible
Support from Apply staff
Ease of use
Ability to customize

Cons

Standard reporting - less standard reports that expected. Would like to be able to create more reports within the system that are suitable for distribution. Most reports must be edited outside of Apply for presentation purposes.
Ordering of reports - would like to be able to dictate how reports are ordered. Currently ordered by date of creation.

Review Source: Capterra
 

Wendy from Mind & Life Institute
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Solved so many of our grants management issues!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small non-profit that runs a number of programs requiring review of applications, ranging from grant funding mechanisms to conference presentations. We are implementing Apply for 6 programs and so far I can say it offers a HUGE improvement to managing applications "by hand" with emails and documents and spreadsheets. The platform is easy for users to submit applications and makes reviewing simple and efficient. Plus, having all our applicants in one database and being able to pull reports historically is fantastic. The customer service reps are very knowledgable and helpful, and the system becomes intuitive fairly quickly so its easy to build out your own programs as needed. We're thrilled to be using Apply and look forward to integrating even more with the platform in the coming months!

Pros

ease of use for applicants and reviewers, flexibility on the back end

Cons

post-award follow up could be improved... having a place where users could update their profiles with results of the award (publications, etc) regularly would be great.

Review Source: Capterra
 

Mike from Shepherd
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Beyond Grants

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

We elected to use the software for a marketing competition, rather than building our own custom site. Apply was able to do a lot more than I expected for an off-the-shelf software solution. I'm sure there are features that we haven't even discovered yet! The service was great - they explained everything very well and were always very patient - which was very much appreciated since it was the first time we were using their software, and the first year we were putting on our awards show.

Pros

How turn-key it is, and how it makes it easy to judge online.

Cons

There are a lot more bells and whistles than we probably need for our competition, and there wasn't a way to pay for all entries at once after you'd entered.

Review Source: Capterra
 

Elizabeth from Pat Tillman Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Improved our process tremendously

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Support

We've been with Apply for two annual application cycles and are about to begin our third. We can't say enough positive things about the tool and it's capabilities. Applying, reviewing and scoring applications, and accomplishing administrative tasks (emailing applicants) on the back end is more improved and seamless than we could have hoped when we first switched to Apply from an in-house application tool. I would recommend Apply to anyone reviewing applications, whether it be a small, medium, or large organization.

Review Source: Capterra
 

Ahmad from CNO

January 2017

January 2017

Best Experience Ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I do want to say, setting up a brand new process and application is challenging and time-consuming, but Apply staff had made it very simple and easy. The staff walked me through the process step by step and were very flexible and responsive to our needs. I would recommend working with onboarding specialist she was amazing and an absolute delight to work with.

Review Source: Capterra
 

Liz from Maine Community Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

So glad we went with Apply!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From the day I first met the Apply salesperson, I've been impressed with the professionalism and thoroughness of everyone on the team. Their product functions exactly as they claim, and they work closely with clients to customize each organization's platform. We use Apply for our grants and scholarship programs, and although there are similarities in our use of the platform, they were customized to best fit each time of award program. The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input. One of the great features of Apply is that we, the administrators, can go in and tweak the application, build reports and communicate with our applicants through the system. We've been through onboarding, one full year's cycle of scholarships and grant making, as well as an annual review and subsequent tweaks, and we're in the midst of our second round, and we couldn't be more pleased.

Pros

Professionalism of staff, ease of use, ability to change our platform ourselves as needed, and the ability to build reports on any piece of data that we collect from our applicants. We even have happy reviewers use the system.

Advice to Others

Keep going and responding to the needs of their clients, which they've always done so far.

Review Source: Capterra
 

Pieter from JPA Health Communications
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy and Straightforward Grant Application System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

I have used Apply for an internal grant application. It was a pleasure to work with the specialists from Apply, they were a tremendous help in guiding the process, providing very good training and assisting me in understanding the system.

Apply itself is a very straightforward and simple system to operate. Everyone knowing Survey Monkey can work with Apply. As simple as the system may be, it also offers many options to optimize and adapt the system to specific wishes and requirements.

Pros

Simple and straightforward system that is easy to operate and understand; expert support for developing, onboarding and understanding the system.

Cons

Training needs to be more adapted to the needs of the user. I used a simple application but have been introduced to all aspects of the system.

Advice to Others

Making the reporting part of the system less complex. Making the layout and design of the system more adaptable - colors and typography. Adapting training to needs of the client.

Review Source: Capterra
 

Rachael from Teach For America
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Amazing Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

One of the best things about Apply is the customer service and support. I have only had extremely positive experiences with the people working at Apply. If you have questions, you'll receive a phone call or an email (your choice!) in less than 1-hour. This is so helpful when an application launch is approaching and you need quick assistance.

The customer support personnel are very knowledgeable and friendly. It's also so helpful to receive an email follow up after every phone call to recap the conversations and technical steps discussed. I've been able to create a handy "Tips and Tricks" book for my organization based off of these calls and follow up.

Review Source: Capterra
 
 
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