SurveyMonkey Apply Software


SurveyMonkey Apply is an online application management solution that helps non-profits and foundations, education and private sector organizations select candidates for grants, scholarships, sponsorships and other programs.

Apply provides a configurable portal for applicants, reviewers and administrators that can be used anywhere, at any time. For administrators, Apply provides an activity dashboard that offers at-a-glance program management and application tracking.

Organizations can collect all data in one place using 20 different question types, skip logic, document uploads and other features. Further, Apply offers configurable eligibility quizzes and form validation. Administrators can also keep their processes on track with Apply’s contact management features (e.g., automated email reminders), and they can make use of Apply’s automations (e.g., automated stage changes).

SurveyMonkey provides bundled implementation services and unlimited technical support. The system is also secure, with granular, role-based permissions, round the clock monitoring, searchable audit trails and data privacy and security controls. 

Pricing is yearly and is based on the number of applicants and reviewers.



178 Reviews of SurveyMonkey Apply

Overall rating

4.53 / 5 stars

Filters:

Showing 1 - 20 of 178 reviews

January 2019

Gergana from LSBU

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

January 2019

Nice and helpful software

Pros

The software is quite easy to use and has good user iterface.

Cons

I can't think of anything I do not like

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Pretty basic

Pros

This does exactly what you would hope. The option to fill in or check boxes is very helpful.

Cons

I've used this a few times to apply and haven't had any issues (that weren't user-related).

December 2018

Minela from Unum Group

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Fluidreview is fluid!

Pros

Easy to create workflows. Individuals more likely to complete survey actions. Effective in the workplace

Cons

No cons to speak. This is Very user friendly

December 2018

Catherine from UW Platteville

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Basic, Could be Better

Pros

The software gets the job done, but it could be better.

Cons

Compared to other softwares, this one is severely lacking in originality and functionality.

December 2018

Maria from Farmers Insurance

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Good app for reviews

I love how you can set up a survey and have it sent out for feed back. I as a small company I'm always looking for good reviews. SurveyMonkey can help with that.

Pros

It was very easy to use. I was able to leave my review without having any trouble

Cons

I can't really thing of something I dislike about this app, I found it to be really cool.

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Great for surveys

Pros

Very easy to use, reduces cost drastically

Cons

Cannot think of anything at all, very smooth

December 2018

Brian from A-Room Studios

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Works good for filling out surveys

Pros

Easy to use and have not error-ed on me yet

Cons

Besides not having to type and reading or mind I do not know how it could be better

December 2018

Leah from Giving Kitchen

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Giving Kitchen loves SurveyMonkey Apply

As a nonprofit organization that offers emergency assistance to food service workers, we rely heavily on having a reliable application system to maintain all of our records and make the application process as simple as possible for our clients. SurveyMonkey Apply's platform is built to allow us to develop our applications from the ground up with a lot of flexibility for customizing each one. The fact that it connects to Salesforce, the CRM we currently use, is something we are really excited about as we contemplate the possibilities.

Pros

The customer service is easily the best thing about working with this software. Always accessible and very helpful. SMA offered free on-boarding support at the start of our term, and we receive an additional few hours each year - which are incredibly helpful for evaluating our applications for improvements on a regular basis.

Cons

There honestly isn't much to dislike about this software. If I had to pick something it would be an improved capability for language translations and support in that realm. SMA is not currently offered in many languages yet, and the transition for the ones available can be costly and time-consuming.

November 2018

Jonathan from County of Santa Clara

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Survey monkey review

Completing surveys for employees.

Pros

Program is very easy to use and has a simple, intuitive interface.

Cons

It’s simple interface has certain limitations in what it can be used for.

October 2018

Jessica from Ambassador Christian Academy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Easy to use

Parents respond well when we send out a survey with SurveyMonkey. It is so helpful when we want to see what we can improve on and what we need to change or keep the same.

Pros

I like that the format is simple so you can get your survey out and receive information and polls back quickly.

Cons

I would like to see more freedom to use other fonts and backgrounds.

October 2018

Emily from Retail

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

3 of 5

October 2018

Unintuitive build, high learning curve, broken functionality, very buggy

Pros

Modern design, has advanced features and is easy to use for reviewers and applicants. Given complexity of site and the fact that the advanced features are buggy and do not work, these pros are not worth it. Run away and don't look back.

Cons

Very high learning curve for administrators. This site build and structure assumes the administrator has a level of programming knowledge, which is very unrealistic. Every process, action, and set up is overly complex, and is not built to easily support archival of data. For example, changing a small field on the application form means risking the deletion of past archived data. Why not just archive the form and create a new one? Not allowed because you have a limit to how many programs you can create.

You need to make 6 clicks navigating the site for a small task that should only require 1 or 2. For example, you need to create new users in the Manage Users page for the ENTIRE site, and THEN navigate to the specific program and click a button that switches between editing and monitoring the program, then start a new application for them, then click 3 more things in order to email them or assume their role. To assign reviews, you need to maneuver through three different parts of the website when it should all be housed in one.

Implementation and support is inefficient, scripted, detached, and aware of many existing flaws but unhelpful to solve. Many intuitive ways to streamline the administrative site are not implemented although they have been requested several months ago.

October 2018

Rahul from American Society of Neuroradiology

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

SurveyMonkey Apply Review

Excellent software, meets our needs and allows us to be efficient.

Pros

User friendly for both the applicant and the administrators

Cons

We would like to see a few more review options for scoring.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2018

Good application software

For local chapter non-profits, this would be the perfect software. For those with national or worldwide level needs, this is not quite there yet.

Pros

The drag and drop builder feature is very helpful when creating a new application. The reports can be exported for additional needs and users are able to the count of open and completed requests at all times.

Cons

I work for a non-profit that has very specific reporting needs and the support I received when I asked about customizing questions and reporting data was a bit discouraging. I decided to go with another company that already knew what I needed and had prior experience with using existing templates to save me time.

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Easy to use

Pros

This software provides easy ways to leave your feedback on a service or product

Cons

Nothing to really complain about. Like this product.

September 2018

Mboswobeni from Tornilans Atlas

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Promoting Business and Special Offer, Surveying for Customer

Pros

This help in creating a form of you choice which the client or customer can fill in online and emailed directly to you provided email. This is a client benefit to create online form and use it for the to get offer after rating your services or getting feedback

Cons

I found it easy to you and really not complicated. It is also fast in creating it

September 2018

Ada from Earthlink

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

SurveyMonkey Apply review

Pros

Its pretty straight forward if you have to stop and finish your survey later your spot is saved where you left off.

Cons

I think these surveys are too long you lose people.

September 2018

Silvia from NiiD Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

Great for quick easy forms!

Pros

Is a really friendly platform to build forms that are quick or simple

Cons

For us as a company there are no cons at all

September 2018

Regina from Hampton City Schools

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Its the best

Pros

Survey Monkey makes gathering information parents and staff members so easy. I can put the survey together and email it to collect data.

Cons

Nothing, Love everything about it. No negatives at all.

September 2018

Skielar from Mark Miller Subaru

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

quick and easy surveys

Pros

I love how easy it is to create surveys and export them to presentations. I have used SurveyMonkey for years and would recommend it to everyone!

Cons

they could be a little more complex, but I guess that's the beauty of it.

August 2018

Regina from RamosSells

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Phenomenal very easy to use

Pros

I loved how easy it was to use and of course saving a few trees is the best. Lord knows the paperwork can be intense and the sheer volume is intimidating but this was so easy to input my info into.

Cons

None loved it, definitely watch the training vids and get in contact with the customer service of you have any issues theyre great.