SurveyMonkey Apply software


165 reviews(4.5/5)
165 reviews(4.5/5)

SurveyMonkey Apply is a cloud-based application management solution that helps users select candidates for grants, scholarships and fellowships.

Users can set up a portal to manage interactions with other employees and receive project updates and reports. SurveyMonkey Apply also provides an activity dashboard that lets users view applications and reviews in real time. Users can create customized web forms to collect information from candidates that can include multiple question types and skip logic. The solution automatically pre-screens incoming applications according to user-selected criteria.

SurveyMonkey Apply validates incoming applications for compliance with 501c3 status. Users can create customized program workflows to construct single-stage or multi-stage processes. Additionally, SurveyMonkey Apply provides granular and role-based permissions to control access to confidential documents.

Pricing is per month and is based on the number of applicants and reviewers. Support is provided via email and over the phone.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

165 Reviews of SurveyMonkey Apply

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  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Used it for a bit, but when I stopped, all of my rewards disappeared

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I liked that it was easy to take the surveys for rewards. Really easy because a lot of the stuff available to review were things I used daily.

    Cons

    I didn't like that when my account when inactive for 3 months, all of my rewards were deleted. I never had a chance to cash out my $100+ that I saved.

    Also, some of the surveys were, like, an hour long. I didn't have time to do those!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mboswobeni from Tornilans Atlas

    Number of employees: 2-10 employees

    September 2018

    Promoting Business and Special Offer, Surveying for Customer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This help in creating a form of you choice which the client or customer can fill in online and emailed directly to you provided email. This is a client benefit to create online form and use it for the to get offer after rating your services or getting feedback

    Cons

    I found it easy to you and really not complicated. It is also fast in creating it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ada from Earthlink

    Number of employees: 1,001-5,000 employees

    September 2018

    SurveyMonkey Apply review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its pretty straight forward if you have to stop and finish your survey later your spot is saved where you left off.

    Cons

    I think these surveys are too long you lose people.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Silvia from NiiD Solutions

    Number of employees: 2-10 employees

    September 2018

    Great for quick easy forms!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Is a really friendly platform to build forms that are quick or simple

    Cons

    For us as a company there are no cons at all

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Regina from Hampton City Schools

    Number of employees: 1,001-5,000 employees

    September 2018

    Its the best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Survey Monkey makes gathering information parents and staff members so easy. I can put the survey together and email it to collect data.

    Cons

    Nothing, Love everything about it. No negatives at all.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Skielar from Mark Miller Subaru

    Number of employees: 51-200 employees

    September 2018

    quick and easy surveys

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love how easy it is to create surveys and export them to presentations. I have used SurveyMonkey for years and would recommend it to everyone!

    Cons

    they could be a little more complex, but I guess that's the beauty of it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    August 2018

    Survey Monkey is easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    We use it regularly and I have no complaints!

    Pros

    It is easy to get started without a lot of tutorial viewing, etc.

    Cons

    We used the free version and that, of course, has its limitations. We also have the subscription and that obviously allows for more functionality. I did find it easy to use overall and that was a real plus since I was under a deadline.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brenda from Las Cruces Public Schools Foundation

    Number of employees: 2-10 employees

    August 2018

    Ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system.

    Pros

    I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use.
    The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive.

    Cons

    I don't like that I have to send separate emails from several pages or I have not figured out how to send to all. For example: I needed to send 81 emails today. One page shows 50 and then I have to go to the next page.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SurveyMonkey, SurveyMonkey

    August 2018

    Thank you for taking the time to provide this review. It¿s great to hear that you find the solution easy to use and that applicants are responding well to the system. Your comment about sending separate emails from several pages did catch my attention. I would love to connect with you to understand the emails you are sending in more detail and explore a solution to this pain point. I will follow-up via email. Thank you again for taking the time to provide feedback and we look forward to continuing our partnership.

  • Michael from American Society of Clinical Oncology (ASCO)

    Number of employees: 201-500 employees

    August 2018

    Great Product, Great Price, Wonderful Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.

    Pros

    I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.

    Cons

    There are a few features we wished it had, but we understand our application process is far more complex than most organizations.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SurveyMonkey, SurveyMonkey

    August 2018

    Hi Michael, Thank you for taking the time to provide this review. It¿s great to hear that your experience with the implementation specialist was positive and that they were able to work with you to design a solution that fit your process. We would love to learn more about product features that would benefit your organization. If you¿d be willing to connect with us about this, please reach out to our customer success team at smapplycsm@surveymonkey.com. Thank you and and we look forward to continuing our partnership.

  • Bob from Gethsemane Lutheran School

    Number of employees: 11-50 employees

    August 2018

    SurveryMonkey review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We have surveyed parents on a number of topics and had great response from our group.

    Pros

    I like the ease of typing in questions and the choices of responses. The total feature is also excellent.

    Cons

    You are limited with the types of questions that you can ask.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Frederick from FHL Foundation, Inc.

    July 2018

    SurveyMonkey Apply (SMA, formerly FluidReview) has a Draconian refund policy: No refunds allowed!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There's really nothing we liked about SMA because we never got as far as being able to use the software for our grants program. During the implementation process, it became clear that there are several significant flaws in the structure of SMA. As an example, SMA/FluidReview was developed for the Canadian market. As such, the organization information form (which cannot be changed) asks for CITY and PROVINCE. There are no fields for the US market such as STATE and ZIP CODE. Yes, you can add custom fields for STATE and ZIP CODE; however, these fields will appear at the end of the form away from the rest of the address information. And adding custom fields does not remove the PROVINCE field. The implementation person we worked with suggested that we ask for a US-style address on our grant application form, thus duplicating data entry. Using work-around solutions (kludges) was the order of the day. As another example, formatting for the budget form that was created for us was chaotic and confusing. Some number fields had one decimal place, others none (and not the two decimal places we were expecting). Some fields had a US dollar symbol; others did not. Again, we were told that SMA/FluidReview was developed with French formatting conventions in mind. Early on we did not see any way SMA would produce an elegant, easy to navigate solution designed for use in the US. It was at this point that we encountered the aforementioned refund policy.

    Cons

    The implementation process did not go smoothly for us. We were asked questions about our current grants program, which is rather simple: we use one web form hosted by Formstack. The implementation person intended to simply replicate our current grants program. This made no sense to me. We were never given the opportunity to understand what features SMA could bring to our grants process. I'm not sure how this type of implementation process would work for a foundation that is just getting started or is using an informal paper-based process. These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator. These grants software packages expect that there will be one person within a foundation whose responsibility it is to administer the software. During the implementation process, it became very clear that SMA expects that administrators would devote significant time to not only training but also administrative duties. Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there). Without someone on the foundation payroll who has a high degree of technology knowledge, SMA would be a very tough go for small foundations with few to no staff. Before you commit to SMA/FluidReview, make sure you have an administrator with a high degree of technological knowledge (and patience).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SurveyMonkey, SurveyMonkey

    August 2018

    Thank you for taking the time to provide this review. We would like to apologize that your experience has not met your expectations. We are always looking to improve and your feedback is critical to that. We would like the opportunity to address the concerns you¿ve raised as there may be a misunderstanding on the some functionality. For example, organizational profile is country agnostic and can be configured to align with the United States, Canada and other countries. We have users from around the world, and they can submit their address in any format. We will reach out to you directly to discuss further. We aim to ensure that all of our administrators feel supported and trained with the solution. We understand that learning a new software can be challenging and have built a comprehensive database of training videos and articles for our administrators. We also offer one on one training if you prefer this option. Thank you again and we look forward to speaking with you.

  • Rachel from Kerridge CSNA

    July 2018

    Easy to use, but layout changes would be nice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customers can complete an evaluation poll fairly easily after attending one of my trainings. Our admin can customize the questions to suit the session, and it's very easy to check my responses.

    Cons

    I would like to be able to modify the layout when reviewing responses - I don't have great visibility into the submitter like I can get with other survey tools. I'd also like to be able to reconfigure the response layout (for me) - the review page is kind of bulky and involves lots of scrolling.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    June 2018

    Great Application Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love this app, easy to use, user friendly, use it to provide certificates, and easy to train others on.

    Cons

    This is no automatic messaging system, you have to manually send out messages after round completion.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: SurveyMonkey, SurveyMonkey

    July 2018

    Hi there, thank you for taking the time to write a review! I wanted to let you know that Apply has the ability to automatically send emails to your applicants based on different scenarios. We¿ve recently released more advanced email functionality which you can likely benefit from. For example, you can automatically remind applicants that a stage deadline is approaching or let an applicant know that their application has been received after they submit their application. Our team is committed to ensuring you're happy with Apply, so please reach out to smapplycsm@surveymonkey.com if you would like to discuss this further. We¿re here to help!

  • Verified Reviewer

    Number of employees: 51-200 employees

    April 2018

    very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have only used this on occasion. We have found it easy to use and it is very easy to train other team members on

    Cons

    There is nothing that we as a team dislike about the product, the only minor grumble would be that the call to actions are not easy to link.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lisa from Intern Abroad inc

    Specialty: Other

    Number of employees: 2-10 employees

    March 2018

    Quick Survey and Applications Tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    - easy to use
    - user friendly
    - simple applications
    - use it to provide certificates
    - very reasonable

    Cons

    - reporting can be improved
    - no technical issues so far with this software
    - the basic version has all the functionalities

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kimberly from Non Profit Organisation

    March 2018

    Grants made easier......

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how I can access multiple applications accept and deny and send another reviewer to see what their thoughts are in accepting candidates.

    Cons

    Once you add a team it is very hard to send just one document to one of the team members or just a few. I would like to see setting up teams but branches of them together.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    We asked for a lot of customization and they delivered well.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Dynamic nature of judges and rounds. We have a competition with many, many rounds and hundreds of judges. No other software could manage it this easily.

    Cons

    There is no messaging automation. This is a burdensome tasks to manually send out messages after round completion. In addition, there is no drip capability.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: SurveyMonkey, SurveyMonkey

    January 2018

    Thank you for taking the time to share your feedback! It¿s great to hear that we could customize the solution to meet your requirements. We did want to follow-up on your comment regarding message automation. This is possible in both SurveyMonkey Apply and FluidReview Pro and Enterprise Packages. Here are some useful articles that identify how this functionality works and get you started: - FluidReview: https://fluidreview.zendesk.com/hc/en-us/articles/223200748-How-to-Send-Emails-using-Triggers - SM Apply: https://smapply.zendesk.com/hc/en-us/articles/115001422634-How-to-Send-an-Automated-Email If this is something you would like to explore more with our team or if there are other improvements you would like to make, please reach out to our Customer Success Team at smapplycsm@surveymonkey.com and we will be happy to assist. Thanks again for taking the time to provide this feedback! Pej Javaheri GM - SurveyMonkey Apply

  • Verified Reviewer

    Number of employees: 51-200 employees

    November 2017

    Easy to use even if you are a first-timer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Pretty user-friendly even for first-timers.

    Pros

    The choices are laid out well, you can grasp creating surveys well and the guide when complete with a rating system lets you know how successful your survey will be when launched.

    Cons

    There are some areas that need better explanation or drop-downs if you are not familiar with it. Took me a bit to get it but once I did it worked great for me.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tisha from Missouri Employers Mutual

    Number of employees: 201-500 employees

    June 2017

    We have been using this product to award safety grants. We have had two cycles so far.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's fairly intuitive from the admin side. I like how easy it is to make changes to the homepage and link to resources. I like being able to set up automatic trigger emails. Very happy there is a new version (SurveyMonkey Apply) coming out next month!! Watched the demo yesterday and it will certainly address many current issues.

    Cons

    The reporting capabilities do not produce anything my superiors would like to see on a regular basis which causes a ton of manual work on my part. Also the users get frustrated with not being able to easily understand the flow of what they are to do.

    Review Source: Capterra
  • Kerrie from HCTF EDUCATION

    Number of employees: 2-10 employees

    June 2017

    Easy! Every aspect of what I needed was thought of and provided through an easy, seamless set-up!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A complete all in one package that takes the headache out of the more manual way were running our application process. From a management perspective it will mean less time spent on user platform/browser issues; processing issues eg missed applications, data entry etc; and a faster turn around time for our applicants because the review will be much easier to set-up.

    Pros

    The whole process from initial consultation to our program set-up moved smoothly. Learning a new platform can be challenging so I was a little nervous however the program is well though out and the training and support was great. The program is super easy to navigate through and to administer. I am looking forward to the next few months of having our applicants and reviewers use the program.

    Cons

    Not sure yet, just getting started with it but so far the whole process has been a wonderful experience and easy for me to get started with. I am not sure if the annual cost will be a limiting factor down the road to maintain depending on what other additions we might want to add on.

    Review Source: Capterra
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