SWEET! software


9 reviews(4.5/5)
9 reviews(4.5/5)

SWEET! by Blue Sky Collaborative is a cloud-based peer-to-peer fundraising solution, which provides users tools and functionalities to manage their fundraising routines and mission-related communications with donors. Key features include individual and team registrations, fundraising pages, admin reporting and more.

SWEET! helps users to create custom campaigns, and it features donation forms, a dedicated account manager, volunteer management tools, reporting and analytics dashboards, multiple administrative levels and managed platform switching. The solution provides a central dashboard, which allows them to monitor and track various activities and routines. Users can also create event websites and fundraising pages with the built-in website builder tool.

SWEET! offers integration with various websites such as WordPress and Drupal for posting event updates. It also integrates with third-party customer relationship management (CRM) systems such as Salesforce, Donor Perfect and Neon.

Services are offered on a monthly subscription basis that includes support via phone and email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

9 Reviews of SWEET!

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  • Jillian from Elizabeth Stone House

    May 2018

    Overall, we've had a good experience with the software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software enables us to have a fundraising platform for our peer-to-peer fundraising event which is one of our most important fundraising avenues.

    Cons

    Overall, we are pleased. I don't feel like it's the most sophisticated out there, but we are a small shop and this meets our needs at a relatively good price.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Dana from Valley Charter Elementary School

    April 2018

    We've had an excellent experience with Blue Sky's customized website they created for our school.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like most the real time ability to track online and offline donations so that our site truly captures real time accurate total donations. We are also extremely excited about the ability to use the new feature which offers the donor the option to include the donation convenience fee included with his/her donation amount. We are expecting this will save our school a significant amount of money in our fundraising campaign. Finally, the pure fact that our website was customized specifically for our own needs is exactly what we were looking for. It is not an "out of the box" software program. Blue Sky was able to take exactly the metrics that we are looking to track by student and by team - and make it easily accessible for our users online, and also mobile friendly. Lastly, as an administrator, it has been immensely helpful to have excellent customer service. Blue Sky is available and responsive and has been accommodating to our evolving needs. Thank you all!!

    Cons

    We were a bit frustrated with the limitations of the editable/customization tools (e.g, formatting difficulties and/or ability to upload hyperlinks, videos, etc. in the site email tool.) Also there are a few "static" pages that are not editable after the site goes live and participants are pre-registered (in our case.) We would like all pages to be edit-able or at least be aware ahead of time (with a checklist) of the pages that need to be reviewed before going live.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Aneena from New Covenant School Inc.

    Number of employees: 11-50 employees

    April 2018

    So far so good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the facts that there is seamless connectivity with Paypal. It is reliable and easy to use even for laypeople.

    Cons

    Lack of reporting features. I would like to see better reporting like team reports, balance due and other features

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Charlie from Norwalk River Valley Trail

    April 2018

    Been a big help for our new peer-to-peer fundraising event

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's meeting our needs for engaging participants in this new event, has an easy-to-use dashboard to track results and allows easy follow up with participants

    Cons

    We're still new to it and still learning how to leverage its capabilities. So, the only thing we don't like is that we're still getting up the learning curve.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Rebecca from Kids Klub

    May 2017

    We did about the same with EventBrite for ticket sales :(

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our customer service rep. was fairly quick to respond to concerns, site looked amazing, and it was nice to have everything in one place.

    Cons

    Our sales barely improved over last year, and the only real difference was that we used BlueSky this year and our website with tickets purchased on EventBrite this year. Setting up the site was very buggy/they kept making errors. I had to very thoroughly check up on EVERYTHING they did, because there were so many errors.

    Example- I asked what the finished URL would be, and was told ###.org. Later, it was set up under ###.com- the .org site did not work. I had to ask them to fix it, there was no follow through to ensure we had correct info.

    Example 2- the automated emails featured tags that would autofill with the event name and company name. They were set up incorrectly and I had to conference call to explain and fix. The default content was obviously copy/pasted from another event and still had their info/mention of a password in it. When I asked about the password, I was informed that it was an old feature.

    Example 3- the amount raised tally bar didn't work when first set up, it took a few tries before they fixed it.

    These are just samples of concerns, I feel like there was no attention to detail in creating our site. All told, we only brought in Pre-Registration (compared to EventBrite in 2016). Donations did increase (in donations). So total brought in was higher, but not nearly enough to cover the cost of the website.

    Review Source: Capterra
  • Kristi from Young Audiences of Oregon and SW Washington

    Number of employees: 11-50 employees

    February 2017

    Overall pleased

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Young Audiences of Oregon and SW Washington has facilitated jog-a-thon fundraisers with schools in our area since 1977. For 40 years, we have sent students out door to door to gather pledges from neighbors and friends using a paper form. Schools then have to process all of the donations that come in prior to depositing them in their accounts. After considerable research we chose to work with Blue Sky's SWEET software. They were able to fully customize the pages and forms to our unique situation. This year, with the help of Blue Sky, we finally fully launched our online donation platform and it is wonderful! We saw an increase across the board in fundraising numbers from almost every school and it is such a great resource for us to be able to offer our schools.

    Review Source: Capterra
  • Katie from Cupid Charities

    Number of employees: 11-50 employees

    February 2017

    Excellent Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Blue Sky provides a great experience for both the customer and the end users of the software. Blue Sky is really unparalleled in terms of software customization and the truly personalized, engaged customer support you'll get. What we most love about Blue Sky, though, is how reliable and dependable they are. We can always count on them to follow through and trust that Blue Sky will always be there for us. Highly recommended!

    Review Source: Capterra
  • Elaine from UCAN

    February 2017

    How Sweet It Is!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've used the Sweet software by Blue Sky Collaborative since 2012 with more than one organization. It has great and easy functionality. It's user friendly on both the user and the administrative sides. The customer service is always spot on and quick to help whenever I have questions or concerns. It's the only pledge platform that I want to use on future projects.

    Pros

    It's an easy platform to set-up fundraising campaigns. I can quickly look up donors, registrants, and team information. I can add and edit anything that needs modifications without any hassle.

    Review Source: Capterra
  • Megan from Massachusetts Adoption Resource Exchange, Inc.

    Number of employees: 11-50 employees

    February 2017

    Highly Recommend Sweet from Blue Sky

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My organization utilizes Sweet for a dedicated website for our Walk/Run for Adoption. This is my first year in this position and after consultation with the team at Blue Sky, I decided to upgrade to the Sweet Advanced package. The team at Blue Sky has been incredibly responsive and helpful through the design, build, and roll-out of the site. We just recently launched and are so pleased with the look and functionality. I highly recommend this company and this platform.

    Pros

    Customer service from the team at Blue Sky; custom design; ease of use for editing and creating content.

    Cons

    No cons really

    Review Source: Capterra
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