Tendenci Software

Tendenci Software

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About Tendenci

Tendenci is a membership management solution that offers events management, online fundraising, content management and job board modules. It is suitable for associations, educational institutions, healthcare organizations, community foundations and nonprofits of all sizes. Tendenci’s administrators help in managing data and communicating with constituents, as well as allows to set membership levels to control pricing, track communications and customize benefits for members. The events management module allows administrators to create and manage events, including ticketing, pricing, and updating speaker bios. Events are automatically added to the online calendar and attendees can register and pay online. Tendenci’s donation module allows non-profit organiz...

Tendenci Pricing

*No long-term contracts. No per User pricing. No per Admin pricing. No additional Processing Fees. Free open source software code is on GitHub. Unlimited contacts, supports large organizations 15,000+ members. Tendenci is the strongest and most secure web-based software platform for NPO’s globally. *Monthly hosting charges are based on the amount of processing power you need to efficiently manage your membership. This is a monthly charge with no long-term contracts. *YOUR website! That is the power of Open Source. *There is a one-time development charge to set up your Tendenci site based on the graphical and customization requests from your organization. *Training is provided as part of the initial development charge. Use our free online support to find answers to your questions or contact our Helpdesk for hourly paid support and development. *Demo the software now for free!

Starting price: 

$199.00 per month

Free trial: 

Not Available

Free version: 

Available

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Tendenci Reports are built to provide insight about the users, content, and activities happening on your site. Custom reporting available through SQL Explorer - pull any data you want at any time. Membership Reports include activity by membership type.

Tendenci User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 40 reviews

User Profile

María

Verified reviewer

Company size: 10,000+ employees

Industry: Banking

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

My fantastic and remarkable journey with Tendenci.

It's a reliable and convenient tool for membership management. It's simple to organize and manage events with Tendenci.

Pros

This tool enahnce membership auto-renewal process.Its's simple to engage and communicate with our members seamlessly with Tendenci.It's simple to use and customize this tool to match all my needs.It's simple to manage contents with this tool.

Cons

Tendenci is user-friendly,intuitive and affordable tool thus I absolutely lack anything as dislike.

Dwayne

Company size: 2-10 employees

Industry: Pharmaceuticals

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Functionality

out of 5

May 2022

Avdance membership management

Pros

Tendenci makes it quite straightforward to manage the memberships of an organization.

Cons

Tendenci has an excellent structure, everything is so far pretty fine. I will not have any complaints here.

Response from Tendenci

Thank You! Tendenci's current data model is capable of a taxonomy to document and organize the entire roman empire. All of it.

Replied May 2022

Matthew

Time used: Free Trial

Review Source: Capterra

1

Ease-of-use

out of 5
1

Customer support

out of 5

December 2014

Don't use Tendenci

We have been Tendenci customers for several years. The platform was always a struggle to use and customize, but in recent months, they have really reached a new low in terms of the service we're getting. Some time ago, Tendenci promised our nonprofit direct access to their database for third-party login validation for a portal we set up for our constituents. Then one day, without warning, our login integration stops working. It takes over a week to get any kind of explanation -- then they tell us they switched hosting providers. They tell us we can't access the database directly anymore, but if we set up a SQL Server database on our own, they can send nightly updates to our own hosted server. So we say "fine", and they send us the data, but the problem is, they don't set up scheduling correctly and our data never gets updated after that. We find this out not from them, but from users of our third-party application who can't log in weeks after resetting their passwords. Lots of back and forth ensues. We're passed around from one person to the next. Nobody at Tendenci can seem to figure out how to correctly set up nightly updates from one MSSQL Server database to another -- even the Director of Technology. They give us one excuse after another. When they can't make it work, they blame it on the permissions we provided them to our server, even though we demonstrate to them time and again that their permissions are sufficient. Months later -- even after contacting [SENSITIVE CONTENT HIDDEN], Tendenci's CEO -- the issue remains unresolved. [SENSITIVE CONTENT HIDDEN], for his part, seems to think that if he just sends us his professional bio and talks about some things he spent too much money on recently, we'll have sympathy for his poor beleaguered company and will tolerate these continuing issues. Now, to top it off, our website is completely offline for the fourth straight day, as the result of a Cyber Monday attack that is now well into Cyber Thursday. Tendenci proved unable to prevent this, but what's 1000x worse is that they're apparently 100% incapable of resolving it. This has been a huge embarrassment to our entire organization. Any nonprofit should have serious reservations about using Tendenci's services.

Response from Tendenci

Matthew - We've spoken in the past, and as the leader of the Tendenci community, ultimately the responsibility falls on me. I accept that. Yet hopefully you saw the disclosure by the former Director of the FBI which just came out 3 years later! https://www.eschipul.com/2017/06/the-fbi-confirms-ngos-and-associations-are-targets-of-russian-hackers/ Yes, I should have shut down our Windows version entirely before then given we switched to Linux in 2009. But who knew there were undisclosed exploits in Windows Servers being used by two of the world's super powers and not disclosed to Microsoft!? On a personal level, I know you took the heat internally as an IT analyst during the six day outage back in 2014. I acknowledge and regret it happened. Yet I do not, as hard as this is to say, I do not regret taking any site offline if I am not 100% sure it is secure. Working in SF and loving California, I appreciate the work that Build It Green does. I wish you the best.

Replied July 2017

David

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2022

Tendenci is highly customizable

By far the best membership management platform in the market.

Pros

Unique in terms of features set and user experience when compared with other products in the market.

Cons

Everything is so fine so far, I have nothing to mentions as negative here.

Reasons for switching to Tendenci

Tendenci was better in terms of data management aspect.

Response from Tendenci

Thank You!

Replied May 2022

User Profile

Alesia

Verified reviewer

Company size: 501-1,000 employees

Industry: Government Administration

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Membership Management Platform: Tendenci

Editing website content via WYSIWYG editor which involves only drag and drop.

Pros

It integrates events which makes it easy to track tickets and invoices in one place. Content management on the web is another aspect that I give thumbs up too.

Cons

It was overwhelming to customize all features but with the help of vendor success team we were able to fasten the process.

Response from Tendenci

Hey Alesia! Thank you for your support. Our mission is to Connect and Organize the Worlds People. Do good.

Replied June 2022

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