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> Reviews of Blackbaud Raiser's Edge NXT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Blackbaud Raiser's Edge NXT is a good fit for you!

Source: https://www.softwareadvice.com/nonprofit/the-raisers-edge-profile/reviews

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Blackbaud Raiser's Edge NXT Reviews

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# Blackbaud Raiser's Edge NXT Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(190)

4

(169)

3

(44)

2

(8)

1

(7)

## Secondary Ratings

Ease-of-use

3.9

Customer Support

4.1

Value for money

3.7

Functionality

4.1

* * *

### Pros

"We also saw major operational improvements after moving to Blackbaud’s payment processor. Since gifts now appear in the system almost immediately, it has significantly simplified reconciliation and reporting compared to our previous setup with Classy/GoFundMe Pro."

"The user friendly and intuitive platform, searchable in any data point, Security of the payment processing gateways, the way you can manage all aspects fo your data, from data entry, gift processing, donor officers, and the ability to tag and maintian informations between users to ensure complete coverage and donor frontline importance. "

"It’s built to handle high-volume fundraising and complex donor relationships, which is where it really shines. While it has a steeper learning curve than some of the "newer" platforms, the depth of data you can track is hard to beat."

### Cons

"The biggest limitation for our team is the event management functionality and integrations."

"It isn’t intuitive for new staff, and you really need a dedicated "power user" to keep the data clean."

"The details in our line of work simply cannot (and should not!) exist in a single fundraiser's brain--they ought to be documented, measured, and exist as a delicate yet dynamic record."

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Blackbaud Raiser's Edge NXT Reviews, Pros and Cons - 2026 Software Advice