# Humanitru Software Reviews, Demo & Pricing - 2026 > Review of Humanitru Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/nonprofit/totem-profile --- [Home](https://www.softwareadvice.com/) / [Auction Software](https://www.softwareadvice.com/auction/) / Humanitru Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/totem-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/totem-profile/alternatives/) # Humanitru 2026: Benefits, Features & Pricing Wondering if Humanitru is right for your organization? Our Auction Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Humanitru 4.4 [(11)](https://www.softwareadvice.com/nonprofit/totem-profile/reviews/) Pricing Starting at $200.00 per month ### About Humanitru Inspired by the amazing work that the nonprofits they serve do everyday and motivated by a strong desire to improve upon the existing tools for nonprofits, Humanitru set out to create a powerful, yet easy-to-use suite of digital fundraising tools that allow nonprofits to better engage with their supporters online. What they have built is an advanced, 6-in-1, cloud-based, Supporter Engagement Platform that allows nonprofits to manage and report on constituents, donations, memberships, volunteers, programs, and events. Robust reporting is designed to give nonprofits a 360-degree perspective of how their supporters engage with them and to allow nonprofit professionals to easily generate reports themselves without having to run complex queries or consult with an analytics expert. The Humanitru platform has been designed to integrate with various third-party applications such as MailChimp, Constant Contact, QuickBooks, DonorSearch, SmartyStreets, Double the Donation, several payment provider solutions, and many more. Because they view themselves as partners with you in your mission, Humanitru offers top notch customer service with real, live human support. Wondering if Humanitru is right for your organization? Our Auction Software selection experts can help you in 15 minutes or less. ## Humanitru User Interface ## Popular Humanitru Alternatives Main Product Humanitru 4.4 [(11)](https://www.softwareadvice.com/nonprofit/totem-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 4.33Value for money - 5.0Customer support - 4.27Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/) 4.4 [(156)](https://www.softwareadvice.com/nonprofit/everyaction-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.19Value for money - 4.06Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [NationBuilder](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/) 3.8 [(44)](https://www.softwareadvice.com/nonprofit/nationbuilder-profile/reviews/) Ratings Breakdown - 3.64Ease of use - 3.88Value for money - 3.75Customer support - 3.78Functionality Pricing Starting at $34.00 per month Get Price Alternative Product [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) 4.7 [(88)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.82Value for money - 4.95Customer support - 4.45Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Sumac](https://www.softwareadvice.com/membership-management/sumac-profile/) 4.4 [(132)](https://www.softwareadvice.com/membership-management/sumac-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.25Value for money - 4.67Customer support - 4.05Functionality Pricing Starting at $109.00 per month Get Price Alternative Product [Greater Giving](https://www.softwareadvice.com/nonprofit/greater-giving-profile/) 4.4 [(98)](https://www.softwareadvice.com/nonprofit/greater-giving-profile/reviews/) Ratings Breakdown - 3.86Ease of use - 4.25Value for money - 4.64Customer support - 4.15Functionality Pricing Available upon request Get Price ## Humanitru Pricing and Plans Starting price: $200.00 per month Free Trial Free Version Sprout $200.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Humanitru Features - Popular features found in Auction Absentee Bidding Alerts/Notifications Billing & Invoicing Buy Now Option Event Management Inventory Management Live Auction Payment Processing Proxy Bidding Silent Auction Watch List - More features of Humanitru Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Advocate Management Alumni Management Auction Management Bid Management Campaign Analytics Campaign Management Campaign Planning Campaign Segmentation Catalog Management Communication Management Contact Database Contact Management Contribution Tracking Credit Card Processing CRM Customer Database Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Donation Tracking Donor Discovery Donor Management Dues Management Electronic Payments Email Alerts Email Marketing Email Reminders Email Templates Email Tracking Engagement Tracking Event Scheduling Event Ticketing Event Tracking Event Triggered Actions Filtering For Nonprofits Fundraising Management Gift Matching Management Goal Setting/Tracking Grant Management Historical Trend Analysis Interaction Tracking Member Database Membership Management Mobile Access Mobile Alerts Mobile Giving Multi-Channel Communication Online Auction Online Bidding Online Forms Online Giving Personalization Pledge Management Real-Time Analytics Real-Time Monitoring Real-Time Notifications Real-Time Reporting Receipt Management Recurring Giving Recurring/Subscription Billing Registration Management Reporting/Analytics Reporting & Statistics Search/Filter Social Media Integration Summary Reports Surveys & Feedback Third-Party Integrations Volunteer Management Web Forms Website Integration ## Humanitru Integrations authorize.net Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Aircall Integration rated undefined from -1 review See all 18 integrations ## Humanitru User Reviews Overall Rating 4.4 Ratings Breakdown 5 45% 4 45% 3 9% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.3 Customer support 5.0 Functionality 4.3 SH Suzanne H. Verified reviewer Non-Profit Organization Management 201-500 employees Used daily for less than 2 years Reviewed April 2021 Best Customer Service Around! 4 The stand-out here is definitely customer service. Humanitru has worked with us to help customize dash boards for very specific criteria. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The reporting functions are fairly simple compared to other CRMs. For example, as an end-user (not the expert at all) I am able to export an individual's giving history and sort by type of gift, gift date, etc. in a matter of minutes. Very simple. Cons: Pledge management could be improved. It would be helpful to be able to more quickly see (1) pledged amount (2) amount paid to date (3) amounts outstanding (4) date due of amounts outstanding. When a pledge payment due date is passed without payment (and without verification) some systems roll that past due amount forward. In Humanitru I have to go into the past to see past due if that makes sense. Reasons for choosing Humanitru Ease of conversion was key but that ease was driven by customer service. Also, the Humanitru salespeople had experience with the product and worked for the company. Trying to work with Blackbaud's channel sales force was a nightmare - some aspects of conversion were quoted by channel sales and some aspects were quoted by Blackbaud. Channel salespeople could not effectively explain what was covered by what fees. In short, a nightmare of a bid to even review. Reasons for switching to Humanitru Wanted a more user friendly CRM. Read More LS Lauren S. Verified reviewer Environmental Services 11-50 employees Used daily for less than 12 months Reviewed December 2020 It's like driving a brand new car. 5 Humanitru is wonderful to use. It's like driving a brand new car that was built for our exact needs. The customer service team goes above and beyond my expectations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Humanitru is easy to use, and because of that ease it has helped us find the capacity as a nonprofit to utilize our data. This has tremendously grown our development efforts and encouraged us to make data informed decisions. Our team is able to look at and read data about our constituents we couldn't before. I also appreciate that it is constantly growing and new features are added based on the feedback we supply. Cons: There are a few kinks that I stumble upon every now and again. I think there is an opportunity to grow the events platform and make it more customizable so that it felt more immersive and like an extension of our website. Reasons for choosing Humanitru Humanitru had a great onboarding process that made us feel confident our team could be up and running quickly. Each part of the process was clearly defined. Reasons for switching to Humanitru Salesforce is a robust platform and is great for teams that have capacity to maintain it. At a smaller nonprofit, it did not fit our workflow. Read More jm jamie m. Verified reviewer Human Resources 2-10 employees Used daily for less than 6 months Reviewed December 2020 Humanitru Review 3 \[SENSITIVE CONTENT HIDDEN\] is amazing. If it wasn't for him I am not sure we would still be customers. Ratings Breakdown 2 Ease of use 2 Value for money 5 Customer support 3 Functionality Pros: I like the peer to peer option for fundrasing and the ticket sign up option for events. Cons: There are a lot of glitches in all of the above. Payment clithes on mobile has been our most recent issues. Vendor Response Thank you very much for your feedback. We are so glad to hear that you are enjoying our platform for your peer-to-peer fundraising and events. From a customer support standpoint, we are also happy to see that the recent payment issue was resolved and a fix implemented in less than two hours after it was identified. We take pride in our customer support team and are very proud of the job they do in helping nonprofits overcome any challenges they may experience with our product. We value our partnership tremendously and are 100% committed to listening to your feedback to make our product more effective for your organization, while at the same time making the donor experience as simple as possible. Replied December 2020 Read More KC Kristin C. Verified reviewer Hospital & Health Care 201-500 employees Used weekly for less than 6 months Reviewed February 2021 A great switch from a satisfied customer! 4 I would rate our experience fairly high. With every bump in the road, or challenge we faced the team was exceptional in guiding us through the process. We had some minor difficulty migrating our data from our old platform. It took a few tries to get it perfect, but the team was great in seeing the process to completion. We also experienced a few internal bumps in the road - when switching to a new system you struggle, especially when you were comfortable with some of the old ways of doing things. The Humanitru team has done everything they can to support and address any questions, concerns or assist with easy updates to make the switch worth it! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The integration of event platforms and the ability to do so much all in one place for a great value. Our old platform was pretty basic when it came to integrations and event planning capabilities. We spent so much time manually processing and inputting data from event related activities. We have only utilized the new platform for one event to-date, but the capabilities and ease of use are already proving to be well worth the switch! Cons: The database is very complex which in some ways can be considered a pro. But at the same time, as a new user it has taken some time and incredible tech/customer service to help navigate, learn and setup the new system. It can be overwhelming at times to learn a new system, especially the very complex Reporting tool that Humanitru offers. Thank goodness for their responsive and helpful team to make the transition as smooth as possible. Reasons for switching to Humanitru This platform offered better capabilities for event planning services, and overall the system meets all of our needs for both a Development and Grant tracking database. Read More CB Chris B. Verified reviewer Non-Profit Organization Management 2-10 employees Used weekly for more than 2 years Reviewed December 2020 Best CRM our organization has ever used. 5 Best CRM I have ever used. Bottom Line. PERIOD! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have been with Humanitru from the beginning. Everything we suggested, they implemented. Every capability we would have liked to have, they added it. However, what really sets this product apart is the unparalleled customer service. With previous products, you would email with a question, only to wait a couple of days for a response in hopes of getting to talk to someone. Not with Humanitru. You email them and they are on the phone with you within the day. They go above and beyond to help any way they can. I have and will continue to recommend this product to all of my nonprofit colleagues. Cons: So far, anything I had a problem with, they addressed it and made it easier for me as a nonprofit. Hard to say what you like least when everyone goes above and beyond to make it better. Reasons for switching to Humanitru Better capabilities and much better customer service. Read More GN George N. Verified reviewer Performing Arts 2-10 employees Used daily for less than 2 years Reviewed February 2021 Ideal for us 5 The software and functions are important, but the staff and availability to answer questions and concerns are essential to a truly effective system. It is not a 'turn-key' system but a continuing collaboration with the organization, from being responsive to concerns and questions to continuing improvements and upgrading. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Staff. After reviewing several comparable systems, I was convinced from the onset that staff make the system work. While the functions and features are similar across systems, it is the responsiveness of the staff, and the reliability of the service that sets it apart from others. Cons: As with all comprehensive software systems, the more features and functions require a greater need for training and hand-holding to get operating. Since this is the first donor management system I've been involved with, it might have taken be longer to begin using its feature had it not been for the staff in training and responsiveness to those start-up questions. Reasons for choosing Humanitru The initial pricing structure was more favorable, and for us, they were a local company that was important. Read More RD Rachel D. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 2 years Reviewed May 2021 Best Choice for AMAZING Customer Service 5 I feel very satisfied with Humanitru. I love the genuine support I get from the team. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service that comes with this software is unparalleled. It is really the most important aspect of using Humanitru because I am not a database expert. I want to focus on my mission and Humanitru helps me do that. Cons: There is a learning curve to this CRM because it is so powerful and customizable. That is not necessarily a con - it's an important part of learning a new tool. Reasons for choosing Humanitru I believed in \[SENSITIVE CONTENT HIDDEN\]. I liked the idea of supporting local. It does what we need which is manage programs, membership and fund development. Reasons for switching to Humanitru Limited capabilities and limited assistance Read More WH Warren H. Verified reviewer Individual & Family Services 2-10 employees Used daily for less than 12 months Reviewed February 2021 A new user's view 4 The information it can give quickly regarding the donor (whether first-time, recurring, what % the gift is, how frequent the donor may be) is very valuable. Pulling reports is not as intuitive as I thought it would be. Not having aligned fields into quickbooks online is my primary burden with this system - as double-entries, basically, are needed in order to get donations into my correct budget bucket. Of course the information is migrated into QB daily, but I have to re-enter, cut and paste several pieces of info to have it be right in QB. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Basic navigation and ability to store a wealth of information is what I like the most early-on. Support has been excellent - prompt and thorough! Cons: Integration with existing data wasn't seamless and still is in question; there is so un-tapped functionality available that it is a bit overwhelming. An organization with a dedicated full-time staff to manage the software would be advised. Reasons for choosing Humanitru Seemed to offer better customer service; and a little better price-point. Read More VL Virginia L. Verified reviewer Education Management 201-500 employees Used daily for less than 12 months Reviewed April 2021 Newbie Learns the Ropes 4 My Richmond Humanitru team is awesome. They are always quick to respond to questions and find solutions for us. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: I am new to Development and I found the software very intuitive. Understanding Humanitru helped me understand the basic concepts of Development. Cons: Pledge status reports need improvement (but I am told this already in the works). Read More CG Cheryl G. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Reviewed December 2020 Innerwork feedback 5 \[SENSITIVE CONTENT HIDDEN\] and the team have always been incredibly responsive and thorough in whatever they do for us! Ratings Breakdown 5 Ease of use 5 Customer support 3 Functionality Pros: It is pretty intuitive to use, not difficult to remember steps snd what to do once you’ve used it a few times. Cons: In downloading reports to my desktop, the spreadsheets download in a firm spreadsheet format that is upside down and backward. It seems to be an error on my computer’s end but I have not been able to figure out how to fix it. 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