About Click & Pledge Fundraising Solutions

Designed to offer nonprofits in any segment an affordable, effective online fundraising solution, Click & Pledge delivers online fundraising capabilities, as well as donor and event management through world leader Salesforce.com and the ability to support mobile giving.

Click & Pledge can support nonprofits of any size and type. It's made up of a flexible donor management system, a payment engine and powerful tools to create and maintain an engaging website and social presence. These tools are all integrated together to offer elite performance in a modular structure that empowers maximum flexibility. 

Online fundraising tools include unlimited custom forms, mobile donations, ticketing, payment gateway integration, recurring payments, emai...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of Click & Pledge Fundraising Solutions

Average User Ratings

Overall

3.71 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.0

Functionality

3.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 7 of 7 results

Do you use this product?Write a review

December 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Click and Pledge Review by Non Profit Food Distribution Organization

Click and pledge collects our donations and keeps track of everything, it also integrates directly with salesforce which is a big deal for us. Finally our website donation page is built with click and pledge.

Pros

we use it to collect our donations, as our credit card processor, It has a lot more capabilities than that but for now this is what it does for us and it does it well with minimal fees.

Cons

I know there is a whole lot more that can be done on it but I had to hire a website and graphic designer to figure out how to use the other features, she set some of it up but since then we don't use anything else available in it, which is a shaem.

December 2017

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

December 2017

Good and Easy to Use

Pros

I really like this program because it is a good interface to be used when processing cards or even at registered events. There are C&P apps that are compatible with your phone to make charges. Even the back end is pretty easy to use. Especially if the app is integrated with Salesforce.

Cons

There's not much to not like, however, I will say the customer service can be difficult sometimes. but I think that varies on the level of assistance needed.

February 2012

Lynn from First Federal

Time Used: Free Trial


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

February 2012

My bank needed to identify an ecommerce provider that we had confidence in to offer to our nonprofit clients. Our IT department established criteria for security, ease of use, excellent customer service, flexibility, automatic email acknowledgements, reports, not selling customer information and much more. After comparing 26 different providers, we chose Click and Pledge. Click and Pledge personnel and products have consistently met and often exceeded our expectations. Clients find the tools like the FAQ, "How To" and webinars very helpful. We especially like FREE!

April 2017

Melanie from Volunteer East Tennessee

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

April 2017

Heavy Learning Curve

We are new Click and Pledge users. It is integrated in to our Salesforce and Hands On Connect instance, which is helpful, however there are limitations within the system because it is very donor heavy. Ideally we want to centralize all payments for events as well as donations. There seems to be limited functionality when trying to replicate a system like Eventbrite. I have essentially fumbled my way through building a payment form and trying to customize it for some event tickets versus a basic donation.

Pros

Salesforce integration and an ability to have a centralized payment system rather than using external payment systems like PayPal.

Cons

Heavy learning curve and the workflows don't seem to let you simply click "back," rather the screen goes back to a main page.

December 2016

Dale from Dayspring Technologies

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Trust Click & Pledge for your Salesforce donor managment

Click & Pledge is the leader for nonprofit payment processing and donation management. It's native in Salesforce, harnesses the power of the NPSP, and provides excellent customer support.

December 2019

Heather from STARelief and Pet Assistance

Company Size: 2-10 employees

Industry: Animation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2019

The worst customer service EVER!

Horrible!

Pros

Click and Pledge has the worst customer service. They don't care about their clients. Only the money they will receive from donations

Cons

Hard to use. Can't figure out how to make changes

June 2017

Ruth from KCSWCS

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

June 2017

C&P is a good tool for small organizations who want to collect donations and simple events.

A great starter package for a small organization taking donations.

Pros

The tool is very user-friendly. The integration with Salesforce was a great fit. It produces professional looking registration pages and receipts that you can program in a matter of minutes.

Cons

If you don't pay for the premium support the support is minimal. The registration tool is transaction based; it doesn't work for free events.