VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations of all sizes and can be accessed from desktop and mobile devices.
VeryConnect’s core features include payments processing, a membership database, social pages for members, email campaigns, blogs and forums, donation management, member activity reports and more. The self-service portal allows members to join groups and renew membership, access their information and update contact details themselves.
The VeryConnect member database can pull information from social media and automatically update member details. Users can also enter member interests, and the database can match members if they have something in common. Users can view visualised statistics on member interests and activity.
Support is provided via email and phone, and VeryConnect offers live training sessions as well. Pricing is per user per month plus an initial setup fee.
Ken from Wigmores Consulting
Employees number: 2-10 employees
A quick to market database top support the needs of our customers.
Very fast to market which was ideal for us. VeryConnect understood what we wanted and tailored their system to suit us. Testing and associated tweaks was also an excellent experience. Full testing to final product took just over one week, with timely responses to queries and changes. There was a large feature set that we have yet to take full advantage of, however, it made it easy to chose what was relevant to our needs.
Some of the features are not easy to get to, which means some customers may find it cumbersome. Also, what you get on the phone version lacks the ease of use in the PC version.
Natalie from The Rank Foundation
Employees number: 11-50 employees
The Rank Foundation started working with VeryConnect in May 2016. We wanted software to help with database management, events, member networking, and which could integrate all forms for the opportunities we offer our members.
During the software setup process we had new and creative ideas. For example, to add a marketspace to the members area where members can offer and request a variety of skills and opportunities, such as internships. VeryConnect worked together with us to create a bespoke marketspace seamlessly integrated within the members area.
VeryConnect¿s software has made membership management easier for us, and our members have a place to connect with each other, and to engage with our organisation. Before the launch VeryConnect provided helpful training and instructions, and the customer support is always rapid and friendly.
The look and feel of the software is fully in line with our branding. The ability to tailor the software even after the launch is very valuable to us since we will be able to adapt it to meet the future needs of our community. We will keep working together with VeryConnect and are looking forward to the next steps in the evolution of our membership software.
It has been completely tailored to our needs as a Foundation, and any ideas for the future have always been met with enthusiasm and a positive attitude. We like that we are able to see statistics as Administrators, helping us with our targets, and that we can see demographics.
As it is tailored exactly for our needs, we rarely come across any issues except for the odd technical blip which is always sorted quickly and efficiently.
Russell from OSU
Employees number: 10,000+ employees
We employed VeryConnect to re-do our society¿s website and the integrate the website with a new membership platform. Previously, the membership system and the website were disconnected and there were lots of redundancies in the ways we managed membership data and maintained the website. VeryConnet has done excellent job integrating the two systems. The management of our web content has also become less cumbersome. The membership platform gives our members value too, they can for example now easily access our main journal, Public Management Review. Overall, we've had a very good experience working with VeryConnect so far.
Fairly easy to use and some nice functionalities
Few functionalities are not relevant for us.
Rosalie from Entrepreneurial Scotland
Employees number: 11-50 employees
Before we started using VeryConnect's software it was hard for us to keep track of our large community of scholars and alumni. VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change. The fact that we can always see where alumni live and work make reporting easy too.
The software also contains a community area for scholars and alumni, where they can connect and share experiences. Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory - testament to how easy they found it to use the software. Scholars also like that they can login through and link with their LinkedIn account.
Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.
Scholars, Alumni, and our staff all find the software easy to use.
Reporting and keeping track of our community is easy.
The software helps our Scholars to connect with each other.
The blogs are popular and give our Scholars an opportunity for reflective learning.
Customer support is swift and any questions we've had have been answered quickly.
No complaints. We have just put forward desired tweaks regarding blog formatting and search, and the VeryConnect team has confirmed that they will get these done by the desired date.
VeryConnect's software has really helped us and we would recommend it to any organisation wishing to understand, connect, and engage their alumni.
Anna from Highland Models & Events
Approachable team and great technology
I decided to buy from VeryConnect two months ago and I've had an excellent experience so far. The team is very approachable and knowledgeable and have rapidly responded to all queries I've had along the way. Their system is easy to use and reliable. They really go the extra mile to make sure that you get the most out of all features. I'm excited to see my community evolve and I'm looking forward to continuing working with VeryConnect.
Adina from IRSPM (International Research Society of Public Management)
Employees number: 501-1,000 employees
Before using VeryConnect software, we had challenges engaging with our members and the technologies we used were difficult and time consuming to work with. We had different software for different admin systems, our member area was outdated and our members were not engaging with each other. Since working with VeryConnect our online presence is stronger than ever. We now have a global online community which gives more value to our members and makes our members feel more valued. The time we have saved by streamlining our admin we can now spend engaging with our community.
The biggest pro for us was the ease of use of this software, both for the admin staff and the members. The platform had a modern design, was easy to use and mobile responsive. The members can integrate their accounts with their social media which ensures their contact details are up to date. This makes our email communication so much easier as emails no longer bounce. Email communication, membership signup/renewal admin and membership payments processing are now all in one place. This has saved us lot of time as we no longer need to work different admin systems. It was also very important to us and our members that our community platform is secure. The platform uses the same online security system online banking uses, we know our members' personal details are safe. The team at VeryConnect are also great to work with. They are extremely knowledgeable and helpful. Their collaborative approach and friendly attitude made me feel confident from the beginning that the software they would deliver would be of a high standard.
When we first started working with VeryConnect they were quite a young company. While we were confident in their abilities, we were their first international academic society that they had worked with. There were a number of iterations of the platform before it was rolled out to members. We were very impressed, however, with how well they responded to our feedback and made the changes we suggested. The company has grown a lot since we have started working with them and I know that given their expertise they will now be much more adept at working with a wide range of clients.
The IRSPM platform was delivered on time and met all the specifications that were agreed at the beginning of the project. As far as IT software goes it is the best customer service and best value product we have used.