VeryConnect Software


 

VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations of all sizes and can be accessed from desktop and mobile devices.

VeryConnect’s core features include payments processing, a membership database, social pages for members, email campaigns, blogs and forums, donation management, member activity reports and more. The self-service portal allows members to join groups and renew membership, access their information and update contact details themselves.

The VeryConnect member database can pull information from social media and automatically update member details. Users can also enter member interests, and the database can match members if they have something in common. Users can view visualised statistics on member interests and activity.

Support is provided via email and phone, and VeryConnect offers live training sessions as well. Pricing is per user per month plus an initial setup fee.

 

VeryConnect - Dashboard
 
  • VeryConnect - Dashboard
    Dashboard
  • VeryConnect - News feed
    News feed
  • VeryConnect - Map view
    Map view
  • VeryConnect - Member list
    Member list
  • VeryConnect - Event list
    Event list
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

13 Reviews of VeryConnect

Showing 1-13 of 13

 

Start your review of VeryConnect

Click to start
https://www.softwareadvice.com/nonprofit/veryconnect-review/

Gem from Society of Cosmetic Scientists
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

We have so far found the database very user-friendly with new features being offered.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

User-friendly and quite easy to learn. It is also a huge benefit to have such excellent support from VeryConnect which is one of the most important things when committing to something new. So far we have been extremely impressed and feel very fortunate that the product we have chosen is right for us. With a few tweaks here and there, our database will soon be completely bespoke and right for our needs.

Pros

The new features that we can start to use once we are up and running and confident with the basics of the database.

Cons

We have had quite a few tweaks to adjust some inconsistencies, but that is expected with a new piece of software.

Review Source: Capterra
 

Larissa from World Endoscopy Organization

March 2018

March 2018

VeryConnect was very helpful, patiently, friendly and quick with solving all questions we had.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We like the clean surface most. The platform is very easy to handle and understand for our members, as well as for the administrators.

Review Source: Capterra
 

Jo from Stepping Out
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

VeryConnect are friendly, knowledgeable, and fast. Customer service is second to none.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Control of membership reduces the admin time I spend

Pros

Relative ease of use. It integrates with our website seamlessly. It's easy to use for members and admin alike

Cons

I'd like more design options with it, so that it is a little more like mailchimp or Eventbrite, more fonts etc

Review Source: Capterra
 

Adam from International Cat Care

February 2018

February 2018

Partnership, Easy, Successful, Innovative, Logical, Friendly, Approachable, Knowledgeable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For us the software is a revolution. We have been working with a leading CRM platform which while an excellent base, lacked the customisation options needed to deliver our requirements. Our primary goal in moving to a new system was to offer a membership portal with self service capabilities for our 3 tiers of members.

Starting from their base membership system the VeryConnect team listened to our requirements and developed logical solutions to make a system that suits the way we want to work as a membership organisation.

Bespoke automatic certificate generation and parent- child-grandchild permission systems, have all been accomplished by the knowledgeable team to a polished finish that internally and externally we are very proud to share.

The support from the team is outstanding, even when problems are caused by our 3rd parties they have stepped in to support us with the technical resolution immediately.

Our development is on-going as the team are designing extensions to our portal allowing our members to access tier-based; forums, course bookings, fundraising, repository and event management options. These additions will allow a central information hub for all our interactions with each member improving our understanding of what our members use and want.

Working with the team and the software we are already benefiting from a 75% time saving on day to day tasks allowing us to focus on our members and our relationships with them.

Review Source: Capterra

  Response: VeryConnect, VeryConnect

Date: February 2018

February 2018

 

Thank you for your kind words Adam. We are very happy that our software helps International Cat Care achieve your desired results and we are very much looking forward to continuing our work together.

 

Bo from A Sustainable Tomorrow

December 2017

December 2017

professional, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and quick to add links, pictures Has an attractive graphics and is easy to navigate as a member or admin person and is modern and updated in all systems. We get good feedback from both new and previous users.

Cons

Always a challenge but new systems for new user groups can be more user friendly
have experienced uploads taking time as well as history of old members in the group missing.

Review Source: Capterra

  Response: VeryConnect, VeryConnect

Date: January 2018

January 2018

 

Hi Bo, we are happy to hear that both you and your members enjoy using our system. We are also happy to take more detailed feedback regarding any long uploads and missing member history that you have experienced. In this way we will be able to address the problems as quickly as possible. We always strive to improve our software based on customer feedback so it would be great to learn more.

 

James from Hop Skip & Jump Foundation

December 2017

December 2017

A sleek, smooth and easy to use platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a user of a social platform Very Connect built, I was very impressed with how well it worked. The site was intuitive to navigate, fast and felt very modern and accessible for members; it had many of the most engaging features of a social network, but tailored to the needs of the users and client. The various social features saw a lot of use and new functionality became available over the course of the year.

Only once or twice did I encounter any bugs, but these were fixed the next time I checked, which indicates a high quality service was being provided. In addition, the Very Connect employee I was in touch with was very friendly and helpful, quick to respond to any questions or issues.

Review Source: Capterra

  Response: VeryConnect, VeryConnect

Date: January 2018

January 2018

 

Thank you very much for your positive feedback James, we are pleased to hear that you enjoy using our system and the support we provide.

 

Ken from Wigmores Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Excellent experience dealing with VeryConnect, from brief, scope creation, and delivery.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A quick to market database top support the needs of our customers.

Pros

Very fast to market which was ideal for us. VeryConnect understood what we wanted and tailored their system to suit us. Testing and associated tweaks was also an excellent experience. Full testing to final product took just over one week, with timely responses to queries and changes. There was a large feature set that we have yet to take full advantage of, however, it made it easy to chose what was relevant to our needs.

Cons

Some of the features are not easy to get to, which means some customers may find it cumbersome. Also, what you get on the phone version lacks the ease of use in the PC version.

Review Source: Capterra

  Response: VeryConnect, VeryConnect

Date: October 2017

October 2017

 

Hi Ken,

Great to hear that you have had a good experience working with our team, and that our speed and style of delivery have met your needs.

We would really appreciate feedback regarding what features you find difficult to access, and what aspects that seem more complicated on mobile. In this way we can include your feedback in our product development roadmap to make our software even better in the future.

Looking forward to continuing working together.

Best wishes,
VeryConnect Client Success

 

Ben from Forex Analytics
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Excellent software + very professional, knowledgeable and friendly staff - Highly Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Intuitive and well designed - it just works well, even for a non-techie user and at a reasonable price.

Cons

Some small tweaks were needed in the first week of use and, most importantly.

Review Source: Capterra
 

Natalie from The Rank Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Tailored software paired with great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Rank Foundation started working with VeryConnect in May 2016. We wanted software to help with database management, events, member networking, and which could integrate all forms for the opportunities we offer our members.

During the software setup process we had new and creative ideas. For example, to add a marketspace to the members area where members can offer and request a variety of skills and opportunities, such as internships. VeryConnect worked together with us to create a bespoke marketspace seamlessly integrated within the members area.

VeryConnect¿s software has made membership management easier for us, and our members have a place to connect with each other, and to engage with our organisation. Before the launch VeryConnect provided helpful training and instructions, and the customer support is always rapid and friendly.

The look and feel of the software is fully in line with our branding. The ability to tailor the software even after the launch is very valuable to us since we will be able to adapt it to meet the future needs of our community. We will keep working together with VeryConnect and are looking forward to the next steps in the evolution of our membership software.

Pros

It has been completely tailored to our needs as a Foundation, and any ideas for the future have always been met with enthusiasm and a positive attitude. We like that we are able to see statistics as Administrators, helping us with our targets, and that we can see demographics.

Cons

As it is tailored exactly for our needs, we rarely come across any issues except for the odd technical blip which is always sorted quickly and efficiently.

Review Source: Capterra
 

Russell from OSU
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

VeryConnect System Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We employed VeryConnect to re-do our society¿s website and the integrate the website with a new membership platform. Previously, the membership system and the website were disconnected and there were lots of redundancies in the ways we managed membership data and maintained the website. VeryConnet has done excellent job integrating the two systems. The management of our web content has also become less cumbersome. The membership platform gives our members value too, they can for example now easily access our main journal, Public Management Review. Overall, we've had a very good experience working with VeryConnect so far.

Pros

Fairly easy to use and some nice functionalities

Cons

Few functionalities are not relevant for us.

Review Source: Capterra
 

Rosalie from Entrepreneurial Scotland
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

Easy-to-use software to keep track of and engage your community

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before we started using VeryConnect's software it was hard for us to keep track of our large community of scholars and alumni. VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change. The fact that we can always see where alumni live and work make reporting easy too.

The software also contains a community area for scholars and alumni, where they can connect and share experiences. Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory - testament to how easy they found it to use the software. Scholars also like that they can login through and link with their LinkedIn account.

Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.

Pros

Scholars, Alumni, and our staff all find the software easy to use.
Reporting and keeping track of our community is easy.
The software helps our Scholars to connect with each other.
The blogs are popular and give our Scholars an opportunity for reflective learning.
Customer support is swift and any questions we've had have been answered quickly.

Cons

No complaints. We have just put forward desired tweaks regarding blog formatting and search, and the VeryConnect team has confirmed that they will get these done by the desired date.

Advice to Others

VeryConnect's software has really helped us and we would recommend it to any organisation wishing to understand, connect, and engage their alumni.

Review Source: Capterra
 

Anna from Highland Models & Events

September 2016

September 2016

Excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Approachable team and great technology

I decided to buy from VeryConnect two months ago and I've had an excellent experience so far. The team is very approachable and knowledgeable and have rapidly responded to all queries I've had along the way. Their system is easy to use and reliable. They really go the extra mile to make sure that you get the most out of all features. I'm excited to see my community evolve and I'm looking forward to continuing working with VeryConnect.

Review Source: Capterra
 

Adina from IRSPM (International Research Society of Public Management)
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2016

August 2016

Very impressive, very responsive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Before using VeryConnect software, we had challenges engaging with our members and the technologies we used were difficult and time consuming to work with. We had different software for different admin systems, our member area was outdated and our members were not engaging with each other. Since working with VeryConnect our online presence is stronger than ever. We now have a global online community which gives more value to our members and makes our members feel more valued. The time we have saved by streamlining our admin we can now spend engaging with our community.

Pros

The biggest pro for us was the ease of use of this software, both for the admin staff and the members. The platform had a modern design, was easy to use and mobile responsive. The members can integrate their accounts with their social media which ensures their contact details are up to date. This makes our email communication so much easier as emails no longer bounce. Email communication, membership signup/renewal admin and membership payments processing are now all in one place. This has saved us lot of time as we no longer need to work different admin systems. It was also very important to us and our members that our community platform is secure. The platform uses the same online security system online banking uses, we know our members' personal details are safe. The team at VeryConnect are also great to work with. They are extremely knowledgeable and helpful. Their collaborative approach and friendly attitude made me feel confident from the beginning that the software they would deliver would be of a high standard.

Cons

When we first started working with VeryConnect they were quite a young company. While we were confident in their abilities, we were their first international academic society that they had worked with. There were a number of iterations of the platform before it was rolled out to members. We were very impressed, however, with how well they responded to our feedback and made the changes we suggested. The company has grown a lot since we have started working with them and I know that given their expertise they will now be much more adept at working with a wide range of clients.

Advice to Others

The IRSPM platform was delivered on time and met all the specifications that were agreed at the beginning of the project. As far as IT software goes it is the best customer service and best value product we have used.

Review Source: Capterra