MemberLeap Software

MemberLeap Software

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About MemberLeap

MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system includes member management, website content management, communication, event planning, fundraising and online learning modules. MemberLeap’s member management module features a database for tracking member data, membership levels, categories and notes; a members portal; dues and renewals management with online payment support; reporting and more. The event management module includes an event calendar with public and members-only settings, member and non-member online registration, attendance tracking and a "call for proposals" t...

MemberLeap Pricing

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract. After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

Fictional Association Demonstration Website
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MemberLeap Reviews

Overall Rating

4.80

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 69 reviews

User Profile

Dawn

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2018

Attractive front end and excellent support. Spending 25% fewer man-hours in system.

Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.

Pros

All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.

Cons

Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.

Response from Vieth Consulting

Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!

Replied April 2018

Paul

Company size: 1,001-5,000 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2022

MemberLeap Helps Volunteers Run Non-Profit Association

We have a good working relationship with MemberLeap. They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of. When we have needs that are beyond the current capabilities of their system they work with us to do custom programming to meet our needs at a reasonable price and on a good implementation schedule. We appreciate their service, agility, and flexibility.

Pros

We are a 100% volunteer non-profit trade association with over 2,000 Members and have been happily using MemberLeap since 2017. The MemberLeap team made switching providers easy. We like that MemberLeap is strong in Member Management, Member Communication, and Event Management. A very small group of non-technical volunteers is able to manage a very professional looking website and handle all aspects of Member and Event management thanks to MemberLeap's easy to use interface. MemberLeap's customer service is very good and there is a detectable desire to serve their clients.

Cons

The only con we have experienced is the inability to issue refunds via the system through our payment gateway. Luckily we have so few refunds it a minor inconvenience. Anything else that we have found difficult has successfully been mitigated by training and assistance from the MemberLeap team.

Reasons for switching to MemberLeap

Cvent was strong in event management but very weak in Membership Management. For us they were extremely expensive and not responsive to our needs. While we were with them they were very acquisitive but demonstrated very little desire to improve the product they sold or to fulfill service levels for the Member Management part of their product. They were unwilling to offer customization outside of a nebulous request process which has no set schedule for implementation or even consideration of what was requested.

Response from Vieth Consulting

Thanks for the review Paul! The process of issuing refunds varies based on the payment gateway our clients use.

Replied March 2022

Donna

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

MemberLeap has been a great addition to our HOA

Pros

Our HOA has been using a Vieth Consulting Website and MemberLeap since 2007. A few months ago the Website was totally redesigned and we received the latest software version of MemberLeap. The latest version included so many more features that had been added, or we didn't know how to use previously. Vieth Consulting was great to work with for the redesign as well as teaching how to utilize all of the new features, such as Events, Surveys, Committees, Reservations, etc. Whenever support was necessary, they responded very quickly and appropriately. I like how using "Configuration", there are many settings that can be set or customized for what you might need. For example, it can be Configured for a very large organization or a smaller one like ours.

Cons

Really, no cons, that I can think of. A few times, I was confused about how to set something up, but the Web Developers or Support were there to help.

Response from Vieth Consulting

Thank you, Donna!

Replied October 2022

Kate

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

FUNCTIONALITY

3

January 2020

Memberleap Review

While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost"

Pros

It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question.

Cons

Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost.

Reasons for switching to MemberLeap

We were looking to save money.

Eugene

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Excellent quality and near-immediate service

Pros

Very easy to use and highly customizable.

Cons

None - the product is excellent. Any missing features are added very quickly.

Reasons for switching to MemberLeap

Needed a more robust professional solution.

Response from Vieth Consulting

Thanks, Eugene! Much appreciated!

Replied November 2022

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