MemberLeap Software

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About MemberLeap

MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system includes member management, website content management, communication, event planning, fundraising and online learning modules. MemberLeap’s member management module features a database for tracking member data, membership levels, categories and notes; a members portal; dues and renewals management with online payment support; reporting and more. The event management module includes an event calendar with public and members-only settings, member and non-member online registration, attendance tracking and a "call for proposals" t...

MemberLeap Pricing

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract. After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Not Available

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MemberLeap User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 53 reviews

User Profile

Dawn

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

Attractive front end and excellent support. Spending 25% fewer man-hours in system.

Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.

Pros

All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.

Cons

Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.

Response from Vieth Consulting

Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!

Replied April 2018

Kristine

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

MemberLeap software implementation

We converted a GoDaddy website with Wufoo for forms, Excel for membership tracking, and Constant Contact for event tracking. MemberLeap combined all of that into a sleek, easy to manage system that is extremely user-friendly. The implementation process was extremely smooth, and responses to our questions were virtually immediate. The member management system is highly customizable, and therefore fairly labor-intensive to implement, but the implementation consultant was extraordinarily responsive and helpful with ideas on what options would suit our organization best, even when it took several iterations to settle on a particular direction. It seemed we were implementing additional functionality every week, and I don't know how our organization would have been able to manage our most important function, which is to review non-profit grant applicants and award grants, during this pandemic without this system and their integrated Zoom platform. We built the website and implemented the member management system with online join/renew functionality, profile edit capability, committee signup, committee email/message boards/document archives, online forms, surveys, elections, invoicing, and online learning courses, in a rapid 4 months. Even after implementation, we are very impressed with the rapid customer response when we have questions or issues.

Pros

All of the modules are fully integrated rather than being third-party sourced, so the functions are faster and data has full integrity. The modules are also available to be turned on as needed if a phased-in approach is required. In addition, there is the ability to set up committees (aka projects) with an autonomous ability to manage internal emails, calendars, message boards and document archives exclusively and confidentially within each committee.

Cons

The administrative functions are fairly basic. Although most of the major admin functions can be assigned to a specific user which is a positive, they can't be defined by role which requires a bit of maintenance as people move around in roles. Also most admin functions are global for the organization, rather than restricted for which person or data fields they can access.

Reasons for choosing MemberLeap

Excellent customer service reputation and lower cost for more functionality than the competition.

Reasons for switching to MemberLeap

Data integrity from a single input source, custom and standard reporting capabilities, streamlined website,

Response from Vieth Consulting

Hi Kristine! We are so excited to have brought you onboard as a client! We are glad you have discovered all of the amazing modules that MemberLeap has to offer! We look forward to seeing your organization grow!

Replied August 2020

Kate

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Functionality

out of 5

January 2020

Memberleap Review

While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost"

Pros

It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question.

Cons

Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost.

Reasons for switching to MemberLeap

We were looking to save money.

Rolanda

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Member Management

My overall experience with MemberLeap is VERY Positive. SInce we signed the contract, the company has been very responsive to our customization requests. We are a unique organization and the MemberLeap system was easily adaptable to our needs.

Pros

The software is easy to use. The implementation was easy. Data conversion was extremely easy as the fields were mapped to our system.

Cons

None. We have been extremely pleased with MemberLeap since 2013.

Reasons for choosing MemberLeap

The easy of use for our membership and the smooth integration inot our daily processes.

Response from Vieth Consulting

Thank you, Rolanda!

Replied November 2021

John

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2020

Great Service

The implementation team was patient, kind and very helpful! For our all volunteer based organization, the support and guidance we received for implementing our new website and database was exactly what we needed!

Pros

The implementation team was patient, kind and very helpful! For our all volunteer based organization, the support and guidance we received for implementing our new website and database was exactly what we needed!

Cons

NAFAA is not yet sure what we do and don't like, as we just implemented and are going through our first cycle.

Reasons for choosing MemberLeap

Better value, support seemed greater, product review and selection from our regional partner.

Reasons for switching to MemberLeap

ATAC closed

Response from Vieth Consulting

Hi John! We were excited to onboard so many financial aid administrators associations recently, including yours! Our development team is pretty wonderful! Take care.

Replied January 2020

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