VolunteerMark
About VolunteerMark
VolunteerMark Pricing
Free for up to 3 events per month, and up to 50 volunteers. Basic: $34/month (billed annually) or $39/month (billed monthly). Essential: $75/month (billed annually) or $89/month (billed monthly). Royale: $125/month (billed annually) or $149/month (billed monthly).
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for VolunteerMark
1 - 5 of 31 Reviews
Joshua
Verified reviewer
Education Management, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
VolunteerMark for Education
Volunteermark is easily to use, and useful to organize people, events and groups. It is a must for any organization.
PROSVolunteerMark is easy to set up and very useful in organizing and managing volunteers and vistors in any school. From setting up specific appointment times for parents to come in to organizing specific meetings and grade level parents, all are easy to manage. It can be accessed through social media, apps and links. It is readily accessible to all.
CONSThe only drawback was making an inpromtu event or a one time event. If it is not reoccuring, it is hard to create an event for this. It would have to be specified in the description.
Reasons for switching to VolunteerMark
It is more compatible with social media apps. It is more user friendly and easily accessible.
René
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Using VolunteerMark to reserve volunteer groups
Overall, my experience with VolunteerMark has been fantastic. We like the system and will continue to use it.
PROSVolunteerMark is functional and easy to use. We use the system to reserve and book volunteer groups for our Family Meal program. I like the ease with which volunteer groups can view availability and sign up for a volunteer date. The process is short, simple and quick. Another feature of the software that I like and it's not related to the software itself, but the system's tech support and customer service. There have been a couple of instances where I have made suggestions to the tech team to improve our end-users experience. Not only were they receptive to my suggestions, but the implemented them as well. Most recently, they created custom links for my organization within the system so volunteers could easily and quickly find the next available volunteer date. Previously, volunteers had to click through several informational pages to get to the calendars for availability. Now, they are directed straight to the calendars. It's been a great improvement.
CONSThe system is frequently revised and tweaked for improvements/efficiencies, etc., and I'm not always made aware that changes to the system have been made. I wish that the organization's software administrators were told when changes are made and what the changes are before users discover them on their own.
Reason for choosing VolunteerMark
We chose VolunteerMark because they use a calendar format to display available volunteer opportunities instead of a long running list.
Molly
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2019
Easy to use- Wish it had more features!
This product works well for our organization, but it still needs some adapting to better suit our needs. There are some missing functions and customizing capabilities that would make this software really stand out. In general, it is easy to use and serves its purpose, but could use some more functions.
PROS- I like that it is easy for users to sign up and pick a date to volunteer. - I like that I get an email every time someone signs up for a volunteer shift and that I have to confirm it before it goes on the calendar. - I like that when someone has applied for a date, it appears as "blocked" on the calendar until I confirm it. - The customer service reps are always quick to respond in the chat and help me solve the problem. It is not always a fast fix, but they are always helpful.
CONS- You should be able to un-click a volunteer opportunity to not see it on your main calendar, or make it so that specific administrators can only see the volunteer opportunities that they coordinate. I have to go to our web page to see the calendar that the users would view to see which dates are open or covered. - The messaging in the software is not user friendly. - The customer service is helpful but it takes a long time to get answers. - You cannot add one-time shifts to an ongoing volunteer opportunity. This means the one-time shifts will not be added to the main calendar for the volunteer opportunity, so all volunteer shifts are on fixed days and times. This works, in theory, but it is not realistic for the ever growing needs of an organization and its volunteers. It would be great to be able to track everything all in one place! - In general, I think I wish it were more customizable.
Tom
Religious Institutions, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Volunteer Management Made Easy
Has been great. The team is very responsive and go to extra lengths to make sure we have what we need.
PROSAbility to customize to our needs. Ease of use for our volunteers and booth managers.
CONSWould prefer the unique identifier for users to be phone number instead of email.
Reason for choosing VolunteerMark
Best met our needs, willingness to customize as needed, responsiveness
Vendor Response
Thank you for taking the time to write a review, Tom. We really appreciate your kind words. It was our pleasure to customize VolunteerMark for St. Mary's Country Fair. We will have our team consider the phone number as the unique identifier to be on the road map.
Replied September 2022
Jenn
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Friendly and helpful customer service. Quick and easy event set-up. Good reporting tools!
Saves me time and the hassle of trying to keep track of things on annoying spreadsheets and paper. Automation allows my volunteers to self manage, and I can better communicate with my volunteers and them with me. It's not easy to pull the trigger on software because it's an initial expense and everyone thinks they can save costs by doing it themselves, but once you use the software you realize that you're actually SAVING money by automating your processes. It makes the volunteers happier, improves retention and gives you time and sanity back to your day!
PROSMy favorite aspect of VolunteerMark is the customer support. They're easy to reach through chat and patiently walk me through my questions. They have a lot of FAQ, online tools and educational materials to help me not only with the software but practical volunteer management tips as well. I also appreciate the simplicity of the design. I don't have to hunt and find data because the interface is very user-friendly. I also appreciate that my volunteers have a lot of autonomy and can sign up for events on their own, which I can see and track. That alone has saved me so much time. Being able to see volunteer hours, which volunteers have signed up for what, and the ability to tag volunteers helps me match events quicker too. I will NEVER go back to spreadsheets and paper sign ups, that is for sure.
CONSI don't have any major complaints. There are a couple of customized features I'd like, which I can get with the price plan a step up from what I have, but overall I'm happy with the software for what I use daily.