Volunteer Time Tracking Software

Find out more:

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Find out more:

PriceDemo

About Volunteer Time Tracking

Volunteer Time Tracking is a web-based software designed to help nonprofit organizations log and track volunteer hours. Key features include attendance tracking, calendar management, member directory, registration management, scheduling, recognition management and self-service portal. Volunteers using Volunteer Time Tracking can log hours, access timesheets, review hours, export them into spreadsheets, compare ranks on leaderboards and view progress to track milestones. The platform enables managers to upload volunteers' background check documents and certifications and view reflection forms and event photos submitted by volunteers. Organizations can also track additional fields such as Gifts in Kind, Cash Donations, Mileage and more. Mobile applications fo...

Volunteer Time Tracking Pricing

Volunteer Time Tracking is available across 3 pricing tiers: Basic Tracking, Premium Tracking, and Advanced Tracking. Pricing starts at $15/month and scales with each tier, outlined below: Basic Tracking - $15/month (billed monthly) or $12/month (billed annually) Premium Tracking - $30/month (billed monthly) or $24/month (billed annually) Advanced Tracking - $45/month (billed monthly) or $36/month (billed annually)

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

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Volunteer Time Tracking log hours

Volunteer Time Tracking User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4

Showing 1 - 5 of 36 reviews

Anonymous

Company size: 10,000+ employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Functionality

out of 5

March 2019

Convenient way to track volunteering hours!

Overall a very easy and useful app!

Pros

This software is easy to use and gives you an opportunity to sign up for volunteering events at different places and keep track of all your hours and dates of volunteering.

Cons

The only inconvenient part is that there is no way to see the sum of all volunteering hours, you ave to add them up yourself.

JKeshawn

Company size: 11-50 employees

Industry: Civic & Social Organization

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

This is a very user friendly system that works

I have learned how to handle and maintain reporting for various departments, volunteers, and non-profits.

Pros

Track it forward allows multiple users to place their information, tracking hours, and the details of the things they completed.

Cons

Nothing yet, still learning more about it.

Reasons for choosing Volunteer Time Tracking

It worked more efficient.

Reasons for switching to Volunteer Time Tracking

We wanted a modern, user friendly system that we could download the app, or go online.

Clarice

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
3

Functionality

out of 5

May 2022

Difficult tracking for Volunteer Time Tracking

It has helped us stay organized with our volunteers. It was very difficult to track everything on Excel, this makes it easier and able to be accessed from anywhere

Pros

Easy to set up volunteers easy to record volunteer hours Great to set up events and track contact information and volunteers

Cons

Doesn't add up volunteer time and shows time in decimal point Mobile app is limiting for viewing reports - stick with website

Michelle

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2018

I have been extremely pleased with the response & support I have received from the TIF team.

Pros

I like the Track-It Forward software because of its versatility and ease of use. I took over from the previous administrator with no real insight into the software. It was easy enough for me to just click around and figure out. I was quickly able to make changes and customize the site to our needs. The few occasions that I couldn't figure something out, representatives responded to my email queries very quickly...usually within a couple of hours or quicker. The customer service is spot on and very pleasant.

Cons

I don't like that I can't customize the start & end times for my events. I am limited to top of hour or half hour only, but have events that start/end on the quarter hour. I also can't seem to get the reports to contain the exact information I want/need. The TIF people have been great about trying to help me, but for whatever reason, I can't choose the specific categories that I want/need for my reports so I have manually input into Excel. Hopefully, this year we can figure out a fix so that I don't have to spend six hours three times per year manually creating my reports.

Response from Track It Forward

Thanks for the feedback Michelle. We are working on some new features which includes more robust reporting so hopefully that'll give you what you're looking for. Also, you actually can set you start/end times to whatever you'd like. The dropdown options are limited, however you can type in that field as well. Let us know if you need help with that!

Replied June 2018

Carmen

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

March 2015

Easily the best Volunteer Management system

I have been using OV for 2 years, & I plan to stick with it for the remainder of my work days! This is easily the best volunteer management system around, for several reasons. 1. The founders are incredibly helpful! There is an area on the site which allows you to request & vote on new features. When I have questions, the founders usually reply within minutes-the service is personal, helpful, & timely. 2.I have volunteers in MS all the way to volunteers who are in their late 70s, which means there is a huge range of computer skills/comfort. All of my volunteers use this site to log their hours & not a single person has had a complaint. 3.It is mobile. All of my regular volunteers have downloaded the OV app onto their smart phones, & log their hours before they even leave the volunteer site! This feature is easily the favorite feature for my volunteers. 4.It allows me to customized nearly all of the fields. When Volunteers log in, I have certain fields I require so my records are always up-to-date. I also have all of the volunteer activities personalized for my volunteers & there is an area for them to add notes. 5.Scheduling. This is a feature I haven't used yet, but I will be using it this fall. The Volunteers can sign up for a shift based on what I make available to them. OV will even send out reminder emails to volunteers! 6. OV keeps track of all volunteer hours, & I can easily pull reports on all of my volunteers, certain volunteers, by date, or by activity (to name a few). I also have categories (set # of hours) set up on OV, & it displays a message each time I log in to alert me when a Volunteer enters a new category. 7. OV has a widget that was easy to put on our volunteer page, making it even easier for Volunteers to log their hours. 8.I can log hours for my volunteers. I have some volunteers who don't have computers, or who only volunteer one-time, & I log the volunteer hours for them. I can easily add new volunteers, or adjust hours if one of my regular volunteers accidentally logged too many/too few hours. The #1 indicator of how great this site is is the fact that my Volunteers love it! There are graphs that show how many hours have been volunteered, both in the past 6 weeks & overall, which makes it fun for my volunteers--they can compete to "stay on top" & love hearing who has "won" the most hours at the end of the year. I recommend OV to every Volunteer Manager I interact with.

Response from Track It Forward

Wow Carmen, you know OurVolts as good as we do. We've really appreciated you being with us for as long as you have and it really shows with your ability to really maximize the efficiency you get out of OurVolts.

Replied March 2015

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