Track It Forward
About Track It Forward
Track It Forward Pricing
Volunteer Time Tracking is available across 3 pricing tiers: Basic Tracking, Premium Tracking, and Advanced Tracking. Pricing starts at $15/month and scales with each tier, outlined below: Basic Tracking - $15/month (billed monthly) or $12/month (billed annually) Premium Tracking - $30/month (billed monthly) or $24/month (billed annually) Advanced Tracking - $45/month (billed monthly) or $36/month (billed annually)
Starting price:
$30.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Track It Forward
1 - 5 of 37 Reviews
JKeshawn
Civic & Social Organization, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
This is a very user friendly system that works
I have learned how to handle and maintain reporting for various departments, volunteers, and non-profits.
PROSTrack it forward allows multiple users to place their information, tracking hours, and the details of the things they completed.
CONSNothing yet, still learning more about it.
Reason for choosing Track It Forward
It worked more efficient.
Reasons for switching to Track It Forward
We wanted a modern, user friendly system that we could download the app, or go online.
Michelle
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
I have been extremely pleased with the response & support I have received from the TIF team.
I like the Track-It Forward software because of its versatility and ease of use. I took over from the previous administrator with no real insight into the software. It was easy enough for me to just click around and figure out. I was quickly able to make changes and customize the site to our needs. The few occasions that I couldn't figure something out, representatives responded to my email queries very quickly...usually within a couple of hours or quicker. The customer service is spot on and very pleasant.
CONSI don't like that I can't customize the start & end times for my events. I am limited to top of hour or half hour only, but have events that start/end on the quarter hour. I also can't seem to get the reports to contain the exact information I want/need. The TIF people have been great about trying to help me, but for whatever reason, I can't choose the specific categories that I want/need for my reports so I have manually input into Excel. Hopefully, this year we can figure out a fix so that I don't have to spend six hours three times per year manually creating my reports.
Vendor Response
Thanks for the feedback Michelle. We are working on some new features which includes more robust reporting so hopefully that'll give you what you're looking for. Also, you actually can set you start/end times to whatever you'd like. The dropdown options are limited, however you can type in that field as well. Let us know if you need help with that!
Replied June 2018
marlee
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
Pros and Cons from a Community Volunteer Hub
hour submission is very easy for both team and volunteers. The reminders are great, too.
CONSI'd like a way to separate community partners from volunteers.
Reason for choosing Track It Forward
price, easy to use and read, volunteer profiles
Reasons for switching to Track It Forward
Givegab was no longer serving as a volunteer time tracking software. Oncorps was not user friendly, Volunteer Reporter was outdated.
Carmen
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2015
Easily the best Volunteer Management system
I have been using OV for 2 years, & I plan to stick with it for the remainder of my work days! This is easily the best volunteer management system around, for several reasons. 1. The founders are incredibly helpful! There is an area on the site which allows you to request & vote on new features. When I have questions, the founders usually reply within minutes-the service is personal, helpful, & timely. 2.I have volunteers in MS all the way to volunteers who are in their late 70s, which means there is a huge range of computer skills/comfort. All of my volunteers use this site to log their hours & not a single person has had a complaint. 3.It is mobile. All of my regular volunteers have downloaded the OV app onto their smart phones, & log their hours before they even leave the volunteer site! This feature is easily the favorite feature for my volunteers. 4.It allows me to customized nearly all of the fields. When Volunteers log in, I have certain fields I require so my records are always up-to-date. I also have all of the volunteer activities personalized for my volunteers & there is an area for them to add notes. 5.Scheduling. This is a feature I haven't used yet, but I will be using it this fall. The Volunteers can sign up for a shift based on what I make available to them. OV will even send out reminder emails to volunteers! 6. OV keeps track of all volunteer hours, & I can easily pull reports on all of my volunteers, certain volunteers, by date, or by activity (to name a few). I also have categories (set # of hours) set up on OV, & it displays a message each time I log in to alert me when a Volunteer enters a new category. 7. OV has a widget that was easy to put on our volunteer page, making it even easier for Volunteers to log their hours. 8.I can log hours for my volunteers. I have some volunteers who don't have computers, or who only volunteer one-time, & I log the volunteer hours for them. I can easily add new volunteers, or adjust hours if one of my regular volunteers accidentally logged too many/too few hours. The #1 indicator of how great this site is is the fact that my Volunteers love it! There are graphs that show how many hours have been volunteered, both in the past 6 weeks & overall, which makes it fun for my volunteers--they can compete to "stay on top" & love hearing who has "won" the most hours at the end of the year. I recommend OV to every Volunteer Manager I interact with.
Vendor Response
Wow Carmen, you know OurVolts as good as we do. We've really appreciated you being with us for as long as you have and it really shows with your ability to really maximize the efficiency you get out of OurVolts.
Replied March 2015
Vivian
Education Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Product Review
This product makes it easy to keep track of student intern hours and allows for a way for them to reach set goals and know where they are each week. It allows for approved hours from anywhere and since we have been required to do more remote work, it works well!
PROSThe ability to get notifications when volunteers put in their hours is very useful. The product is user friendly and it is quick to sign up and get logged in.
CONSUnable to change the label of "volunteer". The word sometimes confusing the students that are using the system.
Vendor Response
Thanks Vivian, that's great to hear! With regard to the label of "volunteer", organizations can customize this term under the Other Configurations page of their settings. If you need any assistance with that, please contact our support team. Thanks!
Replied August 2021