We use VolunteerLocal to sign up volunteers for all our Rose Parade committees, and it allows me to grant permission to the committee leader to reach out to their specific volunteers, which is really great because it gives them some ownership and frees up my time for other projects. I've used it for 5 years now and it fits our needs perfectly.

So many things: ability to communicate to all volunteers by job or shift, and to provide that capability to sub-users flexibility with the registration page, can be sorted by date or by job ability to add specific details for each job or shift

I can't think of anything that frustrates me, and they are so responsive when I have a question or suggestion.

Ease of Use, Visually appealing, Easy to Customize, 24/7 Customer Service, Scheduling, Activity Tracking, DonorPerfect Integration,

Can't think of anything honestly. The developers are pretty meticulous about making regular updates

Email is useful. Quick view of position fullness on reports is a nice visual. Copying events is nice, especially auto adjusting all dates.

add file upload to a job that can be inserted as a smart tag into emails so only volunteers for that specific job see these documents (ie. training manuals)

I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.

Customer service is one of my favorite aspects of Volunteer Local. From the top down, I receive immediate responses from the whole team. And it's usually on features not yet created, but the team will figure it out and make changes to the product to accommodate our needs the best that they can. I just can't say enough praises for this team!

I use Volunteer Local multiple times per day, every single day. Our organization could not run efficiently without it. It is very easy to set up events and also very easy for volunteers to navigate

There's nothing that I don't like. Maybe in the future a more useful app for both the admin and the volunteers? (I haven't been on the app in a while, maybe it's more helpful now.)

Effective volunteer management and recruitment for National level event oversight and staffing.

Amazing customer service from support team!

Glitches when they occur but support resolves quickly.

So grateful to have a platform like VL! It’s amazing and very user friendly.

A little hard for me to teach captains how to use it, but working on it!

Overall I think it’s very easy to use. I can access from my phone or laptop to send an email.

It’s very easy to email ALL my volunteers in one action!

Interface could be a little more intuitive.

Verry good

The support from the team, it's users freindly

French part (Sorry Brian) but next year will be even better I know

After using other volunteer registration platforms, VolunteerLocal has saved me several hours of time as it provides all of the features that I need and it's easy to maneuver. I have used other platforms that were not user friendly which cost me a lot of extra time in preparing statistics, reports, etc. which had to be done manually. Being able to send email and text communications directly from VolunteerLocal (and being able to choose specific recipients) was a huge time saver. VolunteerLocal also allowed for me to invite team captains to have limited access to their volunteer jobs on VolunteerLocal so they could remain updated with their volunteer recruitment, whereas, other platforms I would have to do on a regular basis because they didn't allow for outside user access.

This software is very user friendly and easy to maneuver around to the different features, especially for someone like me who is not extremely savvy with technology. It provides all of the features that I need for volunteer recruitment for our annual race.

I have used other platforms for volunteer recruitment, and to be honest, there was nothing that I didn't like about VolunteerLocal. It provided everything that I needed, whereas other products didn't have all of the features that I needed, which meant I had to do a lot of my recruitment manually.

My experience has been excellent. Implementing the system was smooth and is easy to use. I can't say enough about customer service. They are very attentive to answering your questions in a timely manner. They genuinely care about making sure the software meets your needs.

The software was easy to adapt from our previous system. It is easy to set up and use. The software can be adapted to meet your individual needs which was really helpful. The training was excellent. No question was too stupid to ask. Customer service is outstanding. Very friendly, patient and response is very quick.

There are too many screens that you have to go through to sign up for a shift. They are working on streamlining the process.

This will be our 3 year using this program and the experience has been essential in helping us maintain our volunteer needs. We can identify the positions to be filled, the tasks and responsibilities associated with those positions, the shifts and times we need to fill and at a glance can tell where we have holes in each position that need to be filled. Historically, it has helped us identified activity patterns and this allows us to use our volunteers more effectively.

The site is really easy to use and captures the amount of detail we need for our 200 + volunteers and the individual jobs that we need filled during the Rally. Since we have been using Volunteer Local there has never been a downtime for accessing the system which spells reliability to us and that is important. On the rare occasion I need assistance, the support staff a Volunteer Local have always been extremely responsive, understand the issue almost immediately and take corrective action or provide assistance the same day. I highly recommend this program to any organization who utilizes volunteers to get the work done.

I can't really offer a con - every time I have come upon a challenge that I can't resolve, the support staff are a phone call or email away to resolve the issue.

Very Very Good - they were patient with us when we were on our free trial and had numerous questions. The support continues to be there as we've started using this software fulltime and run across specific questions that we have for how we need to use it. Overall it's streamlined and pretty easy to use once you get the hang of it.

The customer service aspect is what I like most about this software. Easy to contact for any questions or issues either via email or over the phone. This helped us resolved any hiccups or challenges that we can across in a timely manner so that we can be up and running using this new software.

The fact that volunteers cannot login to their account to see their sign-ups and instead have to use the link on their confirmation email is causing some confusion. But as administrator, I can easily look it up for them and send them a screenshot of their sign-up dates

Personable service (although sometimes it takes time for a response). Especially nice to feel you actually know me, my organization, my specific quirks. I love all the things the VL program can do to stream-line my job. This year my working hours decreased while my volunteer roster increased!

Fairly logical program, stream-lines my job immeasurably. I especially like the automated (pre-scheduled) responses to volunteers. What a load off my desk!

Sometimes I work from home, late at night. Wish I could call customer support when the spirit strikes me!!

We put on events every year with, but our biggest event, the Navajo rug show, is our biggest event. We always struggled with our volunteer sign up. Now that we have VL, we are so happy. It makes sign up a breeze. And then let's talk about how GREAT their customer service. The support team has helped out Adopt a Native Elder over the years and we would be nowhere without them. I sing them (and VL) praises all the time!!

The ease of use with which we can set up an event and staff it easily and accurately. When we first started using it, the software was easy to figure out and even made us think of more things we could use it for. The features are endless, and it is a GREAT value for any event.

Nothing...there is absolutely nothing wrong with this software. IF there ever was something that I didn't understand, one call to customer support (and the support team) gave me the answer.