VolunteerLocal

RATING:

4.8

(185)

About VolunteerLocal

VolunteerLocal is a cloud-based volunteer scheduling solution that helps users organize, manage and communicate with volunteers. Key features include real-time reporting, volunteer data collection and onsite check-in. VolunteerLocal helps users recruit volunteers online using a self-scheduling interface. It also helps users contact volunteers in order to update them about upcoming events. Custom registration forms for volunteers are included. The real-time reporting feature helps users review jobs and shifts that have been created. This report allows users to re-assign, blacklist or delete volunteers. Administrators can modify security settings to granting role-based access to employees. VolunteerLocal’s credit card integration, so users can charge application...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

VolunteerLocal Pricing

Our volunteer scheduling and management software comes in three different plan types to fit the needs of the wide range of organizations we serve. We offer per-event pricing for festivals/events/races and annual pricing for program-based organizations such as a nonprofit. Sign up for a free trial without any financial commitment - no credit card info required.

Starting price: 

$600.00 per year

Free trial: 

Available

Free version: 

Not Available

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VolunteerLocal Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for VolunteerLocal

1 - 5 of 184 Reviews

Abhishek

Biotechnology, 5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2022

VolunteerLocal is fantastic

User Profile

Jana

Verified reviewer

Individual & Family Services, 51-200 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great service

VolunteerLocal has been an invaluable service for Youth Emergency Services & Shelter (YESS) and our annual special event, the YESS Duck Derby. The site is incredibly easy to use and the communication features make it easy to share shift updates and last-minute details to volunteers all in one place. I highly recommend VolunteerLocal for anyone managing an event that utilizes volunteers.

PROS

I love the ease of use, both from the administrative side as well as the general user.

CONS

There can be some clumsiness if you choose to only confirm a volunteer once they have clicked a link in an email to confirm. In the interim the shift does not appear to be filled, so you can end up overfilling a shift pretty easily. It would be nice if it could place a "hold" on the shift for maybe 24 hours or some set amount of time. There is a simple solution to this, though, which is just to change your settings so that the shift is automatically confirmed.

Gillian

Philanthropy, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

VolunteerLocal is the only way to go for Volunteers

Excellent in every way. Thank you

PROS

User friendly. Excellent training videos are available to use at any time. Knowledgeable and helpful staff who handle training and follow-up very well. They answer questions and " please help me calls" the fastest I have ever experienced. Most valuable to keep on working in the area I needed help. The ability to populate a current event from a previous event is valuable. Archived volunteer information is always avaiable.

CONS

I can't think of any. Everything I need is taken care of with their software and follow up

Reason for choosing VolunteerLocal

Price, value and all the features that suited my needs

Talisa

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

Reviewed November 2012

Volunteer Local for special events

Yes, I would recommend this for sure to any organization that needs to recruit volunteers. Thanks

PROS

Amazing support from Brian: thanks for all your efforts to make it streamline for our company easy to customize sign up sheets when working with numerous groups.

CONS

unable to generate a report after the event. downloading info: would pick certain titles: still showed the entire info in excel: still had to format the sheet, and delete columns

Regina

Museums and Institutions, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

New at this

PROS

Costomer Service team has been wonderful with helping us learn. I became our volunteer scheduler, when the former volunteer needed to leave.

CONS

I am still learning. So far, I am finding what I need.

Reason for choosing VolunteerLocal

I was not involved in the decision to change.

Reasons for switching to VolunteerLocal

Usability was what I was told when I ask a board memeber.