WizeHive

RATING:

4.8

(171)

About WizeHive

NextZen by WizeHive is a dynamic, cloud-based, and highly secure platform that supports grant and scholarship management. Improve the collection, review, and management of applications for grants, scholarships and other mission-driven programs. The system offers tailored workflows, reporting dashboards, automations, and built-in grantee communication tools, all designed to help teams at foundations, universities, and government programs more easily power their programs, better harness their data, and facilitate true impact in their communities. NextZen integrates with a variety of email, accounting and CRM software, as well as 2000+ other cloud-based programs.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

WizeHive Pricing

Core, Premium, and Enterprise plan levels available.

Free trial: 

Not Available

Free version: 

Not Available

Full Lifecycle Grants Management: from program setup to post-award reporting, our dynamic solution handles it all.
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WizeHive Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WizeHive

1 - 5 of 171 Reviews

Emily

Education Management, 11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

WizeHive Does The Job.

User Profile

Orsella

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The Best Decision for our Grant Management

With Wizehive, the grant management process at our foundation has changed for the better drastically. To have 100's of grant applications in one place and be able to manage archived and current applications with ease has cut my work by more than half.

PROS

The customer service is unmatched. From billing to IT, messages are returned on the same day. For me, that is better than the program itself. I never speak to a BOT or an AI rep. I can actually still speak/email with a human and that makes me stay with Wizehive.

CONS

I haven't run into any issues using Wizehive.

Laura

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Powerful Database with Unlimited Functionality and Incredible Support

The WizeHive Team is thoughtful, intentional, and focused on excellence in their product and their customer relationships. I know several team members by name and consistently receive personalized, immediate, and knowledgeable support. From the beginning, WizeHive provides a customized experience for every client, and the support and personal touch do not end after the contract is signed. Our team is excited about all of the time and systems we have saved by switching to WizeHive.

PROS

WizeHive replaced our applicant tracking system, time tracking software, onboarding app, CRM, survey administration app, contact management app, mail merge app, and countless spreadsheets, docs, and graphs stored in Drive and Dropbox. The software has incredible functionality, and the WizeHive Team functions as an extension of our team - responding promptly and supportively to every request, helping us learn how to use the system more effectively, and requesting feedback for how to improve their support!

CONS

WizeHive has a potential learning curve if you want to take full advantage of all of its potential. However, the Implementation Team works closely with every client to plan the implementation that aligns with your goals for not only usage but also management. My only complaint, which the Support Team has graciously heard and recorded, is that whitelisted/vanity email addresses and system addresses are not available. We solved this challenge by using Zapier to connect our email accounts and Rebrandly to create a web address that is branded, but if I could change one thing, this would be it.

Reason for choosing WizeHive

WizeHive allowed us to address multiple workstreams in one coherent system. It also allows us to bulk process applicants and set up systems that are unique to our team. The WizeHive Sales Team really listened to our pain points, process, and vision before designing a workflow that was customized for us. Instead of opening 10 Chrome tabs a day to track different processes, we all open WizeHive and are ready to go!

Reasons for switching to WizeHive

Fluid Review was transitioning to Survey Monkey Apply. We had a great experience with Fluid Review, but it and its successor Survey Monkey Apply focus on the application/scholarship management process, and we have robust onboarding needs for our AmeriCorps grant and programming.

Anonymous

5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed April 2019

NOT Worth IT!

The service has been above average but the platform is designed so poorly it takes away from any saving grace. This has been a horrifying experience for me!

PROS

Able to mange several programs simultaneously.

CONS

Not user-friendly Administrators are only sometimes timely in responding to issues Every item has to be built out every single year Time-consuming Too expensive! Again, not user-friendly Waste of time and money. Will not renew!

Vendor Response

We're so sorry that you have found the platform difficult to use. We'd love to be able to connect with you directly about your concerns and help, but as we have not received this feedback from any of our clients we're not sure who you are or how to assist. Please reach out directly to your implementation lead. Also, WizeHive is not the administrator of any of the programs on our platform; the organizations we work with manage their programs. If you are a reviewer who is having issues with the program administrator please contact them directly.

Replied April 2019

Meegan

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Great for managing multiple grant programs

PROS

WizeHive's set-up and staff support is great-- they walk you through the steps and features of each part of the process so you understand what you can do and where and when and how.

CONS

We did not consider the reporting dashboard enough when setting up the application, so we had to redo some questions after the fact to get the right format to be able to report accurately and efficiently. This should be considered at every step along the way during the set-up process, and it felt like it was a last-minute thing to which we did not dedicate enough time. The other thing that was a disappointment is the fact that I was told that BILL could be integrated, but it turns out there is a pretty steep fee to do that, which no one seemed to know until months down the road into the process.

Reason for choosing WizeHive

I liked the sales and support staff and the product seemed to meet the needs of all the complicated aspects of my grant program.