A highly functional and easy-to-use platform for client invoicing and accounting.

Zipbooks is a phenomenal tool for invoicing and billing clients. As a digital agency, our team does all of our estimating, invoicing, billing, time tracking and accounting through Zipbooks, and it's been a great experience. The platform has seen continuous improvement throughout 2017 and 2018, so I have a lot of confidence that we'll continue to run our business through Zipbooks.

The slick interface comes to be a burden when reconciling transactions - if you're not an accountant by trade, it can be easy to make a mistake and have difficulty correcting it due to the streamlined presentation. After struggling with this, I've been able to refine my reporting process to work well with Zipbooks. The project management tool/time tracking was a bit weak but it is getting better and I'm happy to see the service improve. I would also like to see support for signing contracts/agreements for related invoices.

I've been using this for about the last year and started when it was free to use. For what it was then and for as simple as it is, it serves my needs at the moment but it's a little difficult to use with my workflow so I feel like I'll probably outgrow it at some point. I do primarily project based work, tracking time and billing hourly. I don't sell anything through an inventory but will add expenses to an invoice. This software works great for that though it would probably work for something with a light inventory or commonly used services as well. Overall, it's a good value and worth testing out but it may not work as well for every business model.

Add expenses, track time, create projects, create tasks within projects, print out accounting reports, send invoices and receive payments in app, recurring invoicing available, ability to set up reminders automatically

Visually clean but not as streamlined to use. Projects can't be created on the fly in the time tracking app, but have to be created ahead of time. Still quick to do but it's an extra step. Same for tasks within projects. They must be created ahead of time too, though each project automatically creates a General task. Invoice design is simple and clean but there's not much that can be customized beyond the logo.

Easy to use, you just cant get your money

Easy to use, no frills, perfect for small business. Makes the daily chore of bookkeeping fairly easy.

CAN"T GET YOUR PAYMENTS!!! this is the second time that my payments are not posting to my account. Customer service is responsive, but point the finger at their processor. that does not get me paid. My customers orders have been delayed because of a ZIPBOOKS issue. I have been waiting for my payments to be released for now in 12 days. This is completely unacceptable. They used to be completely free now they want you to upgrade and pay a monthly fee to use the advanced services, but suddenly can't process payments in a timely manner, or in my case at all. Just something to think about before you start using this service. If you NEED to get paid, might want to find another service.

The software itself is fairly straightforward and easy to use, although for someone who doesn't know accounting that well it sometimes can be slightly confusing. What is really great though is that their support team is very knowledgeable and can not only help solve technical issues but can also help explain what their software means to you from an accounting standpoint. Invoicing is simple and easy to use, integration to bank and credit card accounts continues to improve, and they continue to enhance the set of reports available to help you understand how your business is doing.

It's fairly minor stuff - the graph on the main page of the application assumes you are using accrual basis accounting, and that ends up misrepresenting the numbers you see if you are using cash basis accounting. I also don't like that I can define that my business uses cash basis but the reports always default to accrual. It would be nice to understand how the business health score is calculated, as mine continues to decrease despite the fact that I thought my business was continuing to improve.

I have used many other book keeping softwares during the past 5-6 years for my personal / business use. But Zip books is the easiest tool among all those solutions. Ease of use, Features, Mobile app view are some of the features that i like the most

Time Tracking and generate invoices for those times for a particulate project is once of the greatest feature that zip books has. Other than that it would be very cost efficient and also very easy for a business to use this solution for there book keeping. Support team is really quick and helpful on the support queries. This is a all in one solution where you can handle accounts for multiple businesses easily.

Amount of restrictions that applied during the free tire is higher in count when this is compared with other solutions.

The user interface is intuitive and easy! I like that I don't have to be an accounting pro to get set up and start invoicing clients. My clients love how easy it is to pay me. They click a couple of buttons and they are done, which means faster payments and more efficient accounting for me!

Because I don't understand accounting, I had some trouble reconciling some of the charges/credits and couldn't "undo" what I'd done very easily. It's not the most forgiving, however, their customer service was top notch in helping me solve the issue for no additional charges. I thought I'd have to hire someone to fix it, and they gave me free advice to help me fix it myself.

This software connects with your bank account and automatically syncs transactions and auto-categorizes transactions. I've only been using for a few days, but have not had an issue with the auto-categorization of expenses and revenues. Saves a lot of time. I also like the auto-generated financial statements. Goof feature for free software.

I did have to brush up on some accounting fundamentals to ensure I am recording transactions correctly. It would be nice if they had some tips/descriptions of different types of transactions and how to properly record them. Was able to figure it all out through Google search though.

It makes it easy and fast to get paid--don't we all want that?

It's easy-to-use and I don't have to read endless tutorials to figure it out. A close second is that it accepts PayPal and credit card payments--my clients love it!

I think some of the expenses categories are confusing/unnecessary. I would also like to see some customization of expense categories, though this is perhaps something that is offered and I have yet to learn how to do.

Zipbooks is the best and easiest accounting software available out there. I know this because I free tried them all. They differentiate themselves bye the ease of use and the app that is above and beyond user-friendly. I have access to all the features that I need even though I'm on the free plan so with the upgrade you can get access to the most powerful features available. I recommend the software strongly to everyone. Paul

I'm waiting for the Android phone app to be released soon. They are expecting to be released in the beginning of the second quarter of 2018

Simply, organization for my business and invoicing needs. Excited to demo the time tracking functionality soon too!

Excellent user interface design and dashboard. Super easy to navigate with a strong attention to the information architecture. Intuitive invoicing software. Amazing customer service!

5 day waiting period for payments was frustrating at first. Eventually, I was able to learn how to drop this down to a 2 days. Also, some functionality took me a bit to figure out. But customer service was able to answer my questions within a matter of minutes!

None. We used it for a few months when shopping around for the right program, decided "this ain't it", and moved on.

I do like the user interface of Zipbooks. Some parts of it are certainly easier and more intuitive than QuickBooks, which we ended up going with in the end. The whole thing feels pretty streamlined. I also appreciated the customer support team. Even though I was just on a free trial I did get prompt assistance whenever I asked for it.

Overall, it just feels like an "also ran", watered down version of it's main competition - QuickBooks. I was only on the free version, so that may change when paying to unlock other features. Furthermore, I hated that when I wanted to export my information to put it into QuickBooks, no such option was available to me. If I understand right there is no way to export data, which is ridiculous. It may be that I'm misremembering and it's just not possible to export without paying, which would also be a problem.

Easy to use and very user friendly. Customer support is always fast and has a solution to most any problem I through their way.

I wish there was a way to export a formatted excel spreadsheet of reports or be able to print to a PDF (single-page) easier.

It took me all of 5 minutes to figure everything out. At first I was a bit disappointed that the date format could not be set to South African standard, but when I noticed that the date very clearly appeared, printed in full on the finished documents that can get sent/printed out, I think its completely ok. I love that I could easily use my own logo. I love how everything automatically gets tracked. I love that its free! Its been really useful in my small and growing business, to keep track of all my income and expenses without me having to know much about accounting and without having to hire an accountant, on top of keeping all the receipts, written invoices and other transaction docs. It just simplifies life. I guess a complete accounting system is probably necessary when a business gets bigger, but for a small growing business and a newbie entrepreneur, who just needs a simple income statement, Zipbooks is the perfect tool to get one in the game, staying organized, tracking expenditure and income and having automated outputs that allow one to assess where to improve and streamline the business. The messaging system is pretty nice too. The response to queries from the Zipbooks team is quick and clear and quite personalized, which I'm very impressed by. Zipbooks is perfect.

It it enormously usable for the stuff I daily face with

I see almost no problem in this application

I can’t imagine doing my billing without it. It’s easy to use, it has great functionality, and in the rare occasion I have problems, the support team is on point and engaged with a great attitude and ownership of the problem. Excellent job!!

It’s very easy to use with minimal issues.

10 day turn around on payment of invoices

Bookkeeping service available to me via chat. Wonderful Bookkeepers such as Karin to help me along. Categorization help, ability to have a business report readily available any day. I love this program.

Extremely easy to use interface. Live chat option with a bookkeeper, preset categorization, help every step of the way, ability to track EVERYTHING about my business.

No inventory tracking feature. I would love more freedom in setting up my invoices. I need more options because my products vary. Also no intergration with eBay. But I still love the software.

Our nonprofit was looking for easy to use software for our accounting. Not only is this easy, it is nice to look at too. And all web based means no more downloads on my computer! Linking a bank account was very easy! The mobile apps help as well. Customer service responded in under 12 hours!!!

They only have an app for IOS, No Android app yet, however I was informed it will be here late summer! (very excited about that)

ZipBooks is extremely simple to use. It helps with organization of contacts, invoices, drafts, estimates, Billing and it even creates reports. For no cost you can use ZipBooks to get organized and start invoicing clients, even accepting electronic payments and linking bank accounts. The mobile interface is also simple to use and effective, so creating invoices on the go is not a problem.

Easy to pull reports when I need them. Used to have bookkeepers as well

Can't easily do deferred revenue, so it's not ideal for SaaS where upfront payments are involved

You do not have to have any accounting experience to use it. The importing feature from the Banks is fantastic, saving a ton of time of tracking expenses and applying them to the appropriate expense categories (accounts). The Time Tracking is also very easy to use.

This allows me to create a balance sheet and income statement easily. It saves the hassle and the.

It doesn't scan receipts or do billing but handles just the finances

Zipbooks is new, and while they still need to develop a consistent and positive track record, I can say that their product and team show a lot of promise. I have had quite a bit of contact with their team and they have taken my advice and feature requests seriously. These are early days, but so far it looks great and they seem to be moving in the right direction.

In general I think the software is outstanding. The customer service is fast, very friendly, and efficient. I had an issue with linking to my bank, it was fixed asap and works perfectly. The only reason that I give it 4 stars (overall) and it really should be a 4.5 star raring is that I'd like to see an option to configure categories for expenses, and options for mileage as an expense. Integration to a mileage tracker like TripLog and a time tracker like Gleeo Time Tracking would be the icing on the cake.

I use ZipBooks for my consulting. Here is my verdict: Pros: Easy and intuitive use Helps me track the time I've spent on each client Simple expensing Super easy autobilling Makes me look good to clients Cons: Doesn't whiten my teeth.