Otter vs Spike

RATING:

4.5

(79)

Otter has 79 reviews and a rating of 4.51 / 5 stars vs Spike which has 43 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (79)
4.7 (43)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 4, 2024
October 30, 2023
Pros/Cons
  • Pros

  • I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others.
  • This software has a good user interface for both computer and mobile devices. Its playback option is a unique feature along with its capability of transcribing in real time.
  • Cons

  • Otter was harder hard to find this amongst a sea of other competing software. My search term was: cloud ai transcription software for transcribing recordings.
  • It's still is an A.I so the possibility of margin of errors abounds. I tried transcribing my voice but the app got some words horribly wrong.
Read all user reviews
  • Pros

  • He is Ametican and uses Spike all the time. I like using it because you can chat as well as receiving emails so you can use Spike as an all in one app which is very useful.
  • I really like the clear and clean interface, I love simple and non-confusing things. It has everything it takes to get into the toolbox of marketing.
  • Cons

  • The only negative at the moment is it is web based. Looking forward to having an App for my Mac in the future.
  • But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert.
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Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos