Eldermark vs WellSky Long-Term Care

RATING:

4.5

(25)

Eldermark has 25 reviews and a rating of 4.46 / 5 stars vs WellSky Long-Term Care which has 17 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (25)
4.7 (17)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 18, 2024
December 21, 2022
Pros/Cons
  • Pros

  • Support walks you through live support. Which is very helpful since it takes too many steps.
  • The comprehensive ability of the software : assessments, care/service planning, medication management and the ease of use of the software.
  • Cons

  • You can't search a total database of residents or clientele on those whom have meds due. This is very frustrating for a number of reasons you may need that info.
  • That it is not web based. Finding customizations in user set up roles can be hard to navigate.
Read all user reviews
  • Pros

  • We are able to use this software comfortably to ensure that the residents are receiving the best care. Excellent communication with your team.
  • EASE OF LEARNING, MULTIPLE WAYS TO ENGAGE IN INFORMATION.
  • Cons

  • The reimbursement table is hard for me but I think it is more me than the system.
  • Our company has been using it for at least 10 years, and through that we have struggled through some really tough versions that were more bugs than fixes. BUT THAT'S ALL BEHIND US NOW.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos