All Foodzilla Reviews

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Sandra

Hospital & Health Care, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Foodzilla

PROS

- Plan meals to meet health goals such as weight loss- Betters patients understanding of nutrition- Recipe lookup and nutritious meal ideas

CONS

- Difficult to use meal planner- Only one pricing option

Reasons for switching to Foodzilla

We were using MatrixCare homehealth as well, when moving on from that service we also had to move on from this one. Foodzilla was reccomended

Vendor Response

Hi Sandra, thank you for your feedback and for using Foodzilla. We'll take your feedback onboard and work harder to make the meal planner even more user-friendly. We hope you give us another try in the future. All the best. - Foodzilla Team.

Replied December 2022

Jenni

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2020

Quality review

Great experience overall. Nil complaints.

PROS

Easy to introduce with clients. PDF versions of meal plans look great. App is easy to use and understand. Allows clients to see recommendations for food groups and fluids. Looks attractive and want to interact with the application. Have passed on my positive feedback in the past.

CONS

We cannot yet send PDF versions of the meal plans to clients who have no capability to engage with the application. Issues with loss of data still occurs from time to time. The recipes developed by the team are not common NZ meals, balanced recipes similar to my food bag, help fresh etc are desirable by our target audience. Cannot edit a recipe without it being deleted from the meal plan template. Cannot edit a recipe easily to change from regular bread to GF bread if someone was coeliac, need to enter the recipe from the beginning again. Default weight is still ideal, not all clients signing up are wanting to change their weight. Compared to my fitness pal the foods you can enter still have a way to go (selection and specificity). When clinicians are on leave we cannot see their chats to their clients without getting the email code, this makes it difficult to answer questions and provide the best care possible. Cannot add foods in the app in measures such as one apple or 10 almonds yet. Fruit serving recommendations read 3 serve when it is 2 and vegetables reads 2 serve when it should be at least 3

Vendor Response

Hi Jenni, thank you so much for your feedback and for your continued support by using Foodzilla. I'll forward your suggestions to the team to solve them as soon as possible. Some of the issues you mentioned are already solved in an upcoming update next week (such as customising the mobile app and updating food group servings). As for food entry, users of the mobile app can indeed now select one apple or 10 almonds from the NZ and AU food composition databases. I'll make sure the team improves the user interface to make it clearer and easier to change measurements. Our customer support and experience is very important to us and we will do whatever necessary to make sure our customers are taken care of and heard. Thank you for using Foodzilla and for your support. Cheers, Mo.

Replied September 2020

Talia

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Talia’s review

I’m looking to start my nutrition business and was hoping foodzilla would be a useful option. Overall I’m finding it slightly difficult to navigate.

PROS

I most like the range of tools this app offers, it’s an all in one service.

CONS

I find the meal planning and recipe section difficult to navigate.

Vendor Response

Hi Talia, thank you for trying Foodzilla. I took your feedback to the team and we're focusing our efforts for the next few weeks to improve the user experience and make meal planning easier to use and more fun. We hope that you can give us another try again soon. Cheers.

Replied February 2022

Megan

Health, Wellness and Fitness, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2020

A great tool with good potential for dietitians to use in outpatient and community settings.

A useful tool for a private practicing dietitian and with potential to be incorporated into the DHB's with some refinements and possible linking in with existing databases used already.

PROS

I have only used this app very minimally as the setup for its use within an outpatient setting with the DHB is a path to pave. Having said that, the support received for setup along with an live virtual demo by [SENSITIVE CONTENT HIDDEN] from Foodzilla made for a good introduction to the workings and improved my understanding of to go about using it. The overall concept and idea to have an app accessible by both patient and Healthcare provider is unique and provides a lot of potential especially under community, outpatient and private practice settings. The app features abilities for the dietitian to create and change a meal plan virtually from a PC platform of which the patient can then use to follow and log there actual intake from an cellphone app which is helpful for both parties. The other nice feature is the NZ relevant database and recipes help with practicality. The breakdowns of micro and macronutrient intakes would seem to be useful but I haven't personally made use of this yet. The newest feature of being able to export to a "save-able" document is helpful too.

CONS

Some of the recipes seem incorrect in their macros (giving full recipe macros under a serving), making it difficult to include these. I find the meal planning platform a little tricky to navigate and may take a bit of practice. I think the platform would be useful to the DHB if we didn't already have apps and programs which already serve a similar purpose and therefore which we don't need to forego approval via our IT team which may take too much time.

Vendor Response

Hi Megan, thank you so much for your feedback. We will make sure to let the team know about your suggestions and improve our software. We're sorry it didn't workout with NDHB. Foodzilla is mainly for private practice and nutrition coaches. We're always looking after our existing and potential customers and hope to have you onboard if you ever venture into private practice in the future.

Replied July 2020

barry

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

So Far so good

So far so good, this seems to solve my business needs when it comes to delivering nutrition plans to clients. Although at first glance it seemed a bit messy it is actually quiet easy to work around and creating plans is simple.

PROS

I'm only on the free trial at the moment but all looks good. I like that you can create your own meal plan or auto generate one. Its critical to my business that i can easily produce nutrition plans and quickly Foodzilla delivers on that. For me this seems to combine many of the best features of its competition.

CONS

At an initial glance the main dashboard was a bit confusing, It seemed a bit messy to me, but i soon worked my way around it. Some of the food in the auto generated plans are a bit out there 'Spinach sandwich'

Reason for choosing Foodzilla

auto generate, more than one day of planning, price

Reasons for switching to Foodzilla

Trainerize system didn't allow me to create my own plans and adjust calories and macro split.

Vendor Response

Hi Barry, thank you so much for your feedback. We're glad that you're enjoying using Foodzilla and that it is helping your business deliver nutrition plans to your clients. We'll take your suggestions to improve the platform further. Thank you. The Foodzilla Team.

Replied June 2023

Dominic

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great Product with Amazing Support Team

It has been amazing and it is an essential part of my business after trying over 20 different pieces of software to provide my services and this is the only one that came to meet my requirements.

PROS

The support and their responsiveness and willingness to fix issues quickly and effective is unmatched when it comes to competitor products. I like the visibility with the customer end and the backend and with a few more tweaks it will be become the best piece of software for nutritionists and dietitians.

CONS

There should be an option to provide meals as options opposed to days and they would bring the product to a new level. Added customizability to the client management would also make it better. The cherry on top would be to have integrations to more fitness/ smart software that can accurately collect data to give more visibility to the user and administrator.

Vendor Response

Hi Dominic, thank you so much for your kind words. We really appreciate your feedback and will take your suggestions onboard to improve the product further. If there are any specific integrations you would like, please contact support so we can look into them. We're excited to have you as our customer. Best regards from the Foodzilla team.

Replied February 2023

Ava

Food & Beverages, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Being patient, I see potential

PROS

The layout and emojis make nutrition planning fun, and the customization Features are nice

CONS

We have our own recipes already irrationally calculated that we want to be able to add to the database, but it’s not too easy to add items when they need to be in recipe format

Reason for choosing Foodzilla

Macros, layout, easier to understand

Reasons for switching to Foodzilla

Catkins databases are weak

Vendor Response

Hi Ava, thank you so much for trying Foodzilla and for your review. I'll forward your feedback to the team and get the Recipe & Meal Planning improvements prioritized in our roadmap. Cheers.

Replied February 2022

Rae

Food & Beverages, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

This Software is On Its Way!

[SENSITIVE CONTENT] and his team are amazing and have a really great product/service on their hands! Foodzilla is going to make waves around the world as the next best meal management mobile app out there.

PROS

My team enjoyed getting to know [SENSITIVE CONTENT] and having real-time conversations about how to improve the software to better suit our needs - it was pretty awesome to get to touch base with the actual developer of the app and to get to learn more about the development process, behind the scenes.

CONS

We, as a company, are ready to expand and utilize a software platform much like Foodzilla, though we were not able to spend the time necessary to work through the bugs and fixes, unfortunately.

Reason for choosing Foodzilla

At the end of the day when all fixes and upgrades have been made, Foodzilla may still be our best bet.

Vendor Response

Hi Rae, thank you so much for the review and for trying Foodzilla. It was great to meet your team and understand your pain points and suggestions. Your feedback is very valuable to us and we will be focusing on the points you raised for the next few weeks. Keep an eye on our upcoming newsletter update. Cheers.

Replied February 2022

Lyndall

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

Great customer service, some frustrating aspects

PROS

I like the database of recipes, the fact you can save your favorites, but also have the option to search the web or use Foodzillas nutrition and dietetics database too is great.

CONS

The thing that I find frustrating is when I have spent quite a while changing a template to exactly what I need (ie. different tags and requirements, lower carb, lower calorie etc), it then comes up with an error message in saving. The good thing is the customer response to my requests and needs has been exemplary.

Vendor Response

Hey Lyndall, thank you so much for your review. I'll forward your feedback to the team to improve our platform even more. Just to note that our newest version 4.0 has most of the improvements you suggested. - Foodzilla Team

Replied September 2023

Shara

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Dietitian review

I think foodzilla is very well designed, just needs a few tweaks, as mentioned above.

PROS

I like the ability to customise meal plans and the pre-calculations foodzilla completes with shopping lists.

CONS

I wish i could ass pictures of food brands i would like clients to purchase. I believe there needs to be the Australian food database added.

Vendor Response

Hi Shara, thank you so much for your kind words. We really appreciate your feedback and will take your suggestions on board to improve the product further. We've recently added the ability to add photos for foods in a meal plan (as of version 3.13.6). Just refresh to update the app. We're excited to have you as our customer. Best regards from the Foodzilla team.

Replied April 2023

Dayane ferreira loner

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

Planejamento alimentar

PROS

Ótima plataforma para facilidade dos meus planejamentos alimentar

CONS

Colocar mais receitas de comida árabe ficarei grata

Vendor Response

Hi Dayane, thank you so much for your review. We really appreciate your feedback and will take your suggestions on board to improve the product further. - Foodzilla Team

Replied May 2023

Hiba

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2022

Dietitian

PROS

Flexible meal planner Recipes Nutritional analysis

CONS

No food composition for Arabic food More Arabic food recipes

Vendor Response

Hi Hiba, thank you for trying Foodzilla and for the review. I'll take your feedback to the team to add more food databases (such as Arabic foods). Cheers.

Replied February 2022

Leah

Alternative Medicine, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great Admin Support

I have been able to communicate really easily with the team at Foodzilla and they have done their best to fix or add features. Love supporting a small business with big ideas

PROS

I love how I can plan a patients meals and shopping list with ease.

CONS

Would love it to be able to integrate with Halaxy.

Reason for choosing Foodzilla

Small business and well priced

Vendor Response

Hi Leah, thank you so much for your kind words. We really appreciate your feedback and will take your suggestions on board to improve the product further. We're excited to have you as our customer. Best regards from the Foodzilla team.

Replied April 2023

Murad

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Amazing product

Very good

PROS

Ease of use, good value and great customer service

CONS

Few hiccups at the start of using the product

Vendor Response

Hi Murad, thank you so much for your review and for your patience in resolving the hiccups we had initially. We're excited to have you onboard. Cheers.

Replied February 2022

Te Huri

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2022

Review

PROS

Easy, Intuitive layout. Quick response to questions I have and solving my problems.

CONS

Sometimes it seems like nutrient values are incorrect. Over estimation. Decreases my trust in the product and makes me cautious about sharing plans with clients.

Vendor Response

Thank you for sharing you feedback. We're glad that you're finding it easy to use and responsive. A new update addressing the issues reported has been released. To access it, please refresh the page. If any issues persist, please contact support and we will promptly address them. Thank you for your continued support. - Foodzilla Team

Replied January 2023

Ginny

Hospital & Health Care, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2022

Good but still needs improvement

It was ok, but I was not able to use it with patients, due to lack feautres

PROS

I like that customer service was very responsive

CONS

Ease of food searches and nutrient data or analysis of meals

Vendor Response

Hi Ginny, thank you for trying Foodzilla and for taking the time to submit this review. I've forwarded your feedback to our team to be actioned as soon as possible. Some of the suggestions have been implemented already and we will do our best to add the rest as soon as possible. Thank you!

Replied September 2022

Judy

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2022

Great platform, but ease of menus and meal planning.. is missing

Okay, some great features.. But the lack of meals and how to find and add was not good.. confusing

PROS

I used the trial. Easy to use... entering client info... and putting all information together...

CONS

Menu planning and meals is what I was using it for...

Vendor Response

Hi Judy, thank you for trying Foodzilla and for your review. I'll forward your feedback to the team and get the Meal Planning improvements prioritized in our roadmap to make meal planning easier to use. Cheers.

Replied February 2022

Marisol

Health, Wellness and Fitness, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Foodzilla

My overall experience so far has been great. I have started creating recipes that I've been taught since when I was younger. And I will definitely tell people about foodzilla so they can check it out.

PROS

What I like most about this software is that foodzilla offers a free trial.

CONS

I don't think that their was anything that I least liked about the software.

Vendor Response

Thank you for your kind words Marisol. We're happy to have you onboard.

Replied July 2021

Shigufta

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Try it and you might be surprised

It’s good

PROS

The food database. The photos are great too.

CONS

It’s a little childish with the logo perhaps

Vendor Response

Hey Shigufta, thanks for your review. I'll forward your feedback to the design team and see what we can do. Cheers.

Replied February 2022

Jason

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Excellent software and service

Excellent

PROS

The easy to use and visual features of adding in food and drink

CONS

I feel the barcode scanning would be useful for clients on the go

Vendor Response

Hi Jason, thank you for your review. I'll forward your feedback to the team and get this feature into our roadmap. Cheers.

Replied February 2022

Sadaf

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Amazing for nutritionist

PROS

It has different meal plans for different purposes

CONS

Its very expensive for people who do t have many clients

Vendor Response

Thank you for your review and for trying Foodzilla. We've recently introduced more affordable prices starting from as low as $29 per month.

Replied February 2022

jamie

Hospital & Health Care, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed February 2022

easy to use

PROS

I really enjoy this easy to use, customizable software!

CONS

Wish the free trial was longer to test out more features long term.

Vendor Response

Hi Jamie, thank you for trying Foodzilla. You can extend your trial up to 30 days by just asking our online support team and they will do that for you. I'll take your feedback onboard and see if we can make the trial period longer. Cheers.

Replied February 2022

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