About Financial Edge by Blackbaud

Financial Edge NXT is a cloud accounting solution from Blackbaud that provides transparency across teams, security, compliance, and reduces the need for manual processes. The system is a fund accounting solution that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more.

With a personalized dashboard and customizable views, Financial Edge NXT enables users to closely monitor income statements, program-to-expense ratios, cash balances, and other key metrics. Financial Edge NXT offers real-time reporting, with one-click drill-down functionality and export capability, to enable data-driven decisions in real time.

As a Blackbaud product, Financial Edge NXT is backed by a company with thre...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

152 Reviews of Financial Edge by Blackbaud

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(56)

56

4 stars

(76)

76

3 stars

(15)

15

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 152 results

October 2018

Dominique from Norfolk State University Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

5.0

October 2018

My review of Financial Edge NXT

I like Financial Edge NXT and I couldn’t imagine doing my job without it!

Pros

I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.

Cons

I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.

October 2016

Robert from UOF

Company Size: 11-50 employees

Industry: Philanthropy

Time Used: Less than 6 months


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2016

Blackbaud Financial Edge (BBFE)

BBFE has both strengths and weaknesses, as might be expected. It is a true fund accounting software with the ability to handle thousands of funds. Being able to push data in and exporting data out are 2 features that are usually very important, and BBFE mostly does that well. BBFE allows for attaching various homegrown codes to the data at the fund, account, and transaction level. This is not a panacea but can be helpful. The software can be used in a fairly high volume a/p environment and the g/l functionality is also pretty good.

Pros

Exporting data is easy, so long as the export you are looking for is available. Importing fund codes is do-able but may require some significant preparation of the upload. BBFE allows for a seemingly unlimited amount of codes to be attached to funds, accounts, and transaction lines. This is very helpful. BBFE has some built in custom reporting facilities that can be helpful. BBFE has a detailed security model that can help with internal controls.

Cons

Reports: many of the builtin reports do not contain running totals and grand totals as well as header information page-to-page as one would like. Exports: the data exports are not true sql type, but are a simplified version, which is sometimes adequate. You might need another sql facility to adequately access the data and control the data joins. BBFE imposes credit memos and disallows negative invoices--depending on what you are doing, that could be a big problem that will need to be addressed. BBFE automatically computes and shows balance forwards and each year does not stand on its own, so for some data analysis you might have to compute balance forwards in order to avoid having to download all historical data. BBFE doesn't enforce cash balancing for JEs (if 2 funds are exchanging cash, the JE can give more cash to the recipient than was removed from the payer). BBFE doesn't seem to understand control funds (a fund that holds detail information that belongs to a pool of other funds)--this will require booking JEs that would be unnecessary in some other fund accounting software. BBFE enforces using an outside service for production of 1099s.

August 2020

STUART from AIA

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Functionality

4.0

August 2020

Way too difficult to use.

I could not recommend it for any organization under $500MM in revenue. This is for Big companies with Big staffs. No need to reach for this unless you have the size and infrastructure to support this solution.

Pros

The software clearly has a lot of capabilities. If you are a large organization with lots of time and money to burn, you can get some value out of this.

Cons

The program is very difficult to use. I was leading a team that took over the accounting function from another organization. This was their software. The company had not seen a balance sheet they had confidence in for many years. Getting information out in a form and format that they could use was difficult to impossible. I was told they spent $250k getting the program up and running in implementation costs. This was a terrible option for a company with just 2 people in the accounting department. I'm sure it may be good for a MUCH larger organization, but a bad choice here.

March 2017

Brian from Birch Family Services

Company Size: 1,001-5,000 employees

Industry: Philanthropy

Time Used: More than 2 years


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2017

Financial Edge NXT Not Ready for Primetime

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros

None...

Cons

Product just does not work.

March 2019

George from Biola Univeristy

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

March 2019

Financial Edge - the application that works with Raiser's Edge

Overall, FE is a good application if you are already RE but do not have an existing accounting application. If your organization is small and do not have an IT team, then look at Blackbaud to host your RE and FE applications and let the professionals take care of your application hardware infrastructure.

Pros

If you are using Blackbaud's Raiser's Edge (RE) software and need another application to perform accounting functions, Financial Edge (FE) is the application that will take care of Vendor tracking, A/R, A/P, etc. Rather than using another accounting application (ie. Quickbooks), Financial Edge integrates with Raiser's Edge. When you post gifts from Raiser's Edge, it goes over to Financial Edge and updates the information. The information for batch number, Appeal, Funds, Campaign migrate over to FE from RE. The user interface, look and feel between Financial Edge and Raiser's are the same. If you know RE, then FE will be easy to catch on. If you are hosted by Blackbaud, then you will be looking for FE/NXT

Cons

While there is a lot of integration from RE to FE, this comes at a cost. The FE application is expensive compared to other financial applications. If you are hosting FE on-premise, I believe Blackbaud charges by the number of users. You also need to a server with SQL to run FE. This is not like QuickBooks which can install on a local PC. If you are hosted by Blackbaud, then you will be looking at FE/NXT and again price will your main concern.