About Epicor Financial Management

Epicor has evolved from a financial accounting system provider to an end-to-end enterprise solutions company. Epicor Financial Management is is a scalable enterprise resource planning (ERP) software suite of accounting applications for businesses of any size in the manufacturing, distribution, retail, hospitality and service industries.

The Epicor Financial Management suite is capable of managing multiple business entities on a global scale and supports inter-company transaction processing. Its applications include accounts receivable, accounts payable, general ledger, cash management, payroll and budgeting and forecasting, among others. Epicor’s accounting applications have compliance capabilities as well.

Epicor Financial Management clients ca...


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Supported Operating System(s):

Windows 7, Windows XP, Mac OS, Linux, HP-UX, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4 Reviews of Epicor Financial Management

Overall rating

4.50 / 5 stars

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February 2019

Chasity from Tech Oil Products

Verified Reviewer

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

5.0

Functionality

5.0

February 2019

An all in one accounting, payroll, inventory, etc in one system

I dreaded work for the first 6 months when we implemented Epicor, but now I'd choose Epicor over any other software any day.

Pros

The features and customizations are endless! Customer service and tech support are also pretty great!

Cons

Very hard and time consuming to learn. Not easy to teach someone else.

September 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great Accounting Solution

Pros

The reporting tool is what I have used the most, it is easy to use and pulls all the data fields needed.

Cons

A bit of a learning curve but works well once you're used to it

September 2020

Kevin from Allred's Ace Hardware

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

September 2020

Not user friendly

Though I think that Epicor is very over priced, and charges for any additional service you want, it is able to be personalized to each of our stores' needs. I wish there were a different system that was comparable to what Epicor can do, so I could switch, but with our specific company it integrates well and gets the job done.

Pros

This software has about anything you could think of to help and personalize it to your business. It has so many different reports and assets to help your business. It even has the ability to link together different chains of stores owned by the same owner. They also use what is called "Bomgar" which is a system that allows them to view and control your screen on any terminal to help resolve any issue.

Cons

Nothing is free with this software. If you want the smallest thing they will charge you. You do pay a monthly fee, just like anything else, so you do have access to a call center to walk you through things. However, depending on who you talk to, it is a hit or miss if he/she knows what they are doing and understand what you are looking for. They have different help levels so if they don't understand that can pass you up to a different help level. Sometimes they charge will charge you by hour to take to someone high up. Another CON, is that nothing is simple or straight forward. With it being such a high-tech system, if you want your system to do more than basic, you have to call the help line to help set it up. Sure, you could do it, but good look trying to figure it out and knowing what other flags in the system you need to mark so nothing else is messed up.

Reasons for Choosing Epicor Financial Management

Rocksolid currently does not have the option to link different locations together in order to view transaction history and run different reports and comparisons between the stores.

Response from Epicor Software

Replied September 2020

Hi Kevin, thank you for your feedback about Epicor ERP. We note your comments regarding personalization complexity. Please email us at customerreferences@epicor.com to share any additional comments.

December 2018

Mohammed from Mining & Metals

Company Size: 10,000+ employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2018

great erp for inventory recording

We used it for inventory management purposes and did the job as required.

Pros

it was a great product for inventory management. it was easy to use and we had access to all the necessary details required.

Cons

there were certain features that were not as user friendly and required some maneuvering to get the job done.