Freshbooks Software


 

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

 

Freshbooks - Home page
 
  • Freshbooks - Home page
    Home page
  • Freshbooks - Invoicing
    Invoicing
  • Freshbooks - People
    People
  • Freshbooks - Expenses
    Expenses
  • Freshbooks - Import-export
    Import-export
  • Freshbooks - API
    API
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2,398 Reviews of Freshbooks

 

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Software Advice Reviews (75)
More Reviews (2,323)

Showing 1-20 of 75

Candice from Cebu Pacific Air
Specialty: Transportation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Enchanting Freshbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cloud based, easy to use application you don't need to much knowledge on computer, the design looks professional. Plus, a big help for accounting, finances, and clients as well.

Pros

Our Accounting department started deploying and use of this system. Well if you view the entire system it looks appealing, icons and buttons are nice. It does not look complicated to use. Automation of invoicing, notifications for clients, having all of it in one system is great idea this application have. Great work!

Cons

Convincingly it is for small to medium businesses. Yet this works on a cloud, updating is real time, this is is still a promising application.

Review Source
 
 

Kathleen from Chiropractic Professional Center
Specialty: Healthcare / Social Services
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Freshbooks Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Interface appearance. Ease of use. Statement creation. Electronic abilities. Works great for online statements, and established business.

Cons

Cost Effectiveness depends on state of company. Difficult to undertake for a brand new, start up business.

Review Source
 
 

jordan from Cloud City Drones
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

A lifesaver for small businesses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is affordable (If very limiting at the lowest tier) and provides an easy, stress-free experience for keeping track of invoices and communicating with clients. Particularly useful for anyone providing services such as electronics repair, landscaping, on site technical support, etc...

Pros

Easy tracking of estimates/invoices. UI is very intuitive and communication with clients is a breeze. Knowing when an invoice has been viewed is a killer feature. Expense tracking is nice.

Cons

Basic tier is very limited (can only save the info for 5 clients and no proposal creation), When creating a new line item, there is no way to add the cost of that item, just the sale price.

Review Source
 
 

Rebecca from Howle Law Firm
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

So much cleaner than QB

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The functionality is top notch. Clean and simple design, easy to use. I love the estimate portion which allows us to easily created and send beautiful estimates and proposals

Cons

I wish it had more functionality to connect accounts. I have yet to hook up this feature yet as I hate the QB functions and am afraid to ruin a good thing with FreshBooks.

Review Source
 
 

Andrew from North River Marketing
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Freshbooks for my Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The thing I liked most about Freshbooks, was its customer support. Their team was available practically 24/7 to answer any questions that I had, both during the initial setup and afterwards.

Cons

I was not too big a fan of this platforms user interface. I found it a bit clunky and bit difficult to navigate.

Review Source
 
 

Cherith from Pru Life U.K.
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Never though accounting will be this simple!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, give this software a try. It works and I love how you have everything in one place. Their developers are also accomodating and they show great customer service. If in case you get any issues, they response as soon as possible, limiting the delays in your business. Thumbs up to the team!

Pros

Freshbooks helps our accounting team big time. From timely payroll functions to paying bills in helps us maximize our workforce because the software itself works fantastic. The interface is easy to use and modern in style.

Cons

It's kinda difficult to sync data from the website to the mobile application. I hope it improves on that aspect.

Review Source
 
 

Mylene Joyce from Unilever Global Services
Specialty: Food / Beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Freshbooks made it really easy for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Freshbooks made it really easy for us!

Pros

We just recently implemented to use this tool and I though setting this app will be a pain but it didn't happen. It is easy to set up and to navigate.

Cons

I've been using this tool for just about 2 months now and haven't explored it features and functionalities though, I've never experienced trouble using it.

Review Source
 
 

GRACE from PETCO
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

The Freshest way to keep track of expenses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use! The UX is so simple and clean looking, you don't have to dig around to look for what you need.

Cons

Haven't compared this to other money management tools, so would like to see how this software stacks up against the competition price-wise.

Review Source
 
 

Maria Lenin from Dewayne Hill / Keller Williams Agent
Specialty: Marketing Services
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Effective payroll for Freelancers and Remote workers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With Freshbooks, there is accuracy on the employees' working hours. With the use of pomodoro, you can itemize and categorize the type of work done on every 30 minutes of the employees' scheduled shift. The Employer benefits the process where the employee is paid only on hours that the employee has been productive. Every minute is worth paying as time is maximized and utilized. With work details included, the management can see if the worker followed the tasks assigned and what still needs to be finished. The employee can link their paypal for payment option or salary payment method. As soon as it's approved, the pay is automatically transferred to the employees account and will be credited after 3 working days. It's easy to use and people are regrouped to their designated department or head. Tasks and time allotted can be edited in case hours should be adjusted.

Cons

Instead of employees concentrating on finishing tasks, freshbooks process is also an added task on their part where you have to use a timer and make sure that the tasks done are noted. The employees are usually paid less per day even if they were present or online within their given scheduled hours. Pay is not credited instantly and will be on pending for 3 days even if it was already approved by the Manager.

Review Source
 
 

Tonya from She's Social
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Freshbooks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

So ready to use, even for the financial challenged!!! Perfect for my small business. Has a free trial!

Cons

Estimates should readily email, but they don't without lots of manipulation and frustration. Such a hassle!

Review Source
 
 

Kevin from Vapeco
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Almost perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple accounting for small businesses who don't need an enterprise-level SaS. Awesome platform and support was friendly / knowledgable.

Cons

Inventory management / tracking? Non existent unless you switch to their legacy version which will be gone soon. No point in having an accounting software if you can't track inventory!

Review Source
 
 

Samantha from CGT
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Everything You Need, Especially As A Beginner

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I'm still new to this software but it makes me feel more secure running a business, and looks clean, professional, and established. So far very happy to have found it, though the price could be slightly better (especially in Canada).

Pros

-Feature suite; particular the invoices, invoice tracking, and expense tracking
-Easy to setup
-No option overwhelm; two basic layout/visual options for invoicing
-Remembers your vendors for later
-Easy to setup recurring invoices, set it and forget it
-Can track your tax collection in conjunction with your expenses to make tax time simpler
-Attach photos of receipts to expenses

Cons

-Customer service/sales is a little pushy - started with the free trial and received many emails and calls about upgrading when I had yet to have a chance to actually use the service
-Would like if the expense upload option let you pick which entries make it in; it pulls almost everything as a business expense if you sync it up with your bank, and will pull ones you've already synced and then deleted the next time you sync - so far it's been simpler to manually enter

Review Source
 
 

Juan from Derevo
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

The price was not convenient for me

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It was good to generate invoices for my clients and to integrate a payment option in a wordpress site that I have.

Cons

At the end I could get all the benefits that the tool offers and I ended up changing for an open source option instead. The price was not convenient for me.

Review Source
 
 

David from Hunter Vision
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to use, very basic functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Pros for Freshbooks is the ease of use! Very easy to get started, and not very complicated! Which is a huge plus!

Cons

Doesn't appear to have many "extras". I'd prefer it have a few more options for advanced users to help with more detailed accounting.

Review Source
 
 

Amber from Offsite Geek
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Easy and intuitive to use, lacking in time tracking

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Overall, I use this software every day and love it for all of my invoicing and expense tracking related to client work.

Pros

Clean and clear interface. Straight forward to use each day. Clean invoice templates for invoices, estimates and proposals

Cons

Time tracking is lacking. It's the least intuitive portion of the entire experience. The browser extension would be way nicer if it didn't log me out as often as it does.

Review Source
 
 

Fonnique from Frame Of Reference Ltd
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

This is an ok software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was impressed with the interface of this software. it was accounting made simple for creatives. it provides a lot of ease for data entry. it also tracks outstanding payments very well.

Cons

this software however is not comprehensive enough for my business model. so if you have a lot of customizable services then this software might not be for you. it is just too basic for my business.

Review Source
 
 

Sam from ExtremeTix
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great to keep up with your invoicing / accounting needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you're a small company or have a small team, let FreshBooks help you with your accounting needs!

Pros

Easy to learn, easy to create invoices, many other accounting related tools to choose from with your subscription.

Cons

They have raised their prices recently however, I think the software is worth their current price points.

Review Source
 
 

Renea from solid solutions today
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Freshbooks Is The Smart Tool For On The Go Entrepreneurs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, I absolutely love Freshbooks. I have used it for years and have showed new people how awesome it is and how to use it effectively.

Pros

Three reasons way Freshbooks is the smart tool for on the go entrepreneurs are:
1. Freshbooks has the ability to convert an estimate to and invoice. This allows you to begin work on a project quickly.
2. It integrates with Stripe so you can literally accept global currency. Again, right from your phone.
3. Freshbooks is a time saver for accounting. I can track expenses right here. I don't have to use another app.

Cons

The only two things I would change is the ability for chat support from either a smart device or laptop would be great and better goal setting.

Review Source
 
 

Randy from Computer Software
Specialty: Marketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Freshbooks Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. Easy account software for my buisness needs. Can be used on any device. Very nice product features like invoicing and reporting.

Cons

Reports are not that easy to understand especially when you are new to the world of performance charts.

Review Source
 
 

Havah from First Officer LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Freshbooks is a Must for Hourly Contractors

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I love how time and expense tracking, invoicing, payment reminders, and payment processing are all included in one easy to use system. They recently rolled out an entirely new UI/UX which is still getting a few things ironed out, but is overall a great experience.

Cons

There are some minor features which would be nice to have that do not currently exist, such as being able to mark time as unbilled after you have marked it billed, and some visual customization.

Review Source
 
 
 
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Showing 1-20 of 2,323

Amy from Westward Wandering Photography
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

FreshBooks for Accounting

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

1) Clean and easy to use layout
2) Expense tracking
3) Invoice management
4) Ability to sync with other services
5) Mobile app
6) Direct online payment from clients
Adding all of these together makes for one great software!

Cons

I am currently using the free month trial of this software. I have not come across any cons. Overall, it seems like an easy, time saving program and would be a good investment for my business.

Review Source: Capterra
 

Pegah from GUESS?, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

The most powerful and effective tool for accounting and complex financial management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My overall experience with FreshBooks is unpredictable. I love the way it supports me as it has always proved to be immediately responsive as well as helpful to me. I would say it is no doubt the best product for team collaboration.

Pros

I like all the interesting features of FreshBooks. The icons, buttons or time tracking feature is the best. Nothing is comparable in tracking hours like this. It saves our precious time. Everything seems to be outstanding. I like the intuitive user interface of FreshBooks with several other functionalities. The most interesting features of FreshBooks is indeed the invoicing plus billing feature. Furthermore, it is performing customization tasks as well as all sorts of billing aspects perfectly.

Cons

FreshBooks is no doubt beneficial product but one of the cons is that its subscription levels are limited. I just want to request its team to increase the subscriptions levels. I am sure its efficient team will consider this suggestion and try to overcome this issue. Moreover, its company is moving towards progress day by day and surely it will have bright future ahead.

Review Source: Capterra
 

Baylee from Intergrity lawn care
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Freshbooks

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It's good for invoicing and light bookkeeping but not good for a bigger business that needs a lot of accounting.

Pros

It's a good software good for small business to invoice.

Cons

It's not good for much accounting services.

Review Source: Capterra
 

Hopeton from CMAS Financials
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to Use and innovative

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was good. For a small business it was able to track my invoices and monitor receivables easily.

Pros

It’s attractive and modern. I like the look of the templates, it’s very attractive

Cons

It’s not compatible with other major accounting software

Review Source: Capterra
 

Andreas from UnitedCloud Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

FreshBooks - by far the best billing platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to run my entire consulting and monthly recurring invoice all from 1 software. Has streamlined teh operation while providing my accountant with teh information required to do my taxes :)

Pros

Where do I start...ticketing, collections, invoicing, estimates, customer support ... Hold On - CUSTOMER SUPPORT - Nothing and I mean NOTHING beats this company's Support Team on all facets of their software, with North American Support without jumping through hoops. No other software stands behind their people and shines like they do! Excellent logging feature when your client has seen the invoice or printed it. Easiest integration with Stripe, Wepay or Paypal.

Cons

Would like to see them expand fom itemized estimates to something that resembles a proposal. many times you need to add documents to support even the estimate and this is something that is not done well. They do have a repository to access the documents but could be better delivered to teh end customer.

Review Source: Capterra
 

Armin from Linx Digital
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

A staple in our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it, Use it, Recommend it to my business mastermind.

Pros

Love using FreshBooks. It makes client communication and invoices easy.

Cons

There's really nothing I don't like about the software. It could look a bit better, but that's about it.

Review Source: Capterra
 

DOUG from tARIFOLD INC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Freshbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I LIKED THE CONNECTIVITY WHICH ALLOWED ME TO DO SOME FUNCTIONS REMOTELY AND NOT HAVE TO BE TIED TO THE OFFICE OR EVEN A LAPTOP. I ALSO LIKE THAT IT IS ALREADY SET UP TO WORK WITH MY MAC.

Cons

I AM NOT SURE ABOUT THE TIE IN AND COMPATIBILITY WITH WAREHOUSE MANAGEMENT SOFTWARE;SPECIFICALLY ITEM LOCATION.

Review Source: Capterra
 

Adam from ARC Marketing & Design
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to use cloud accounting that just works!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I loved using Freshbooks and never once thought that I was paying to much for such a great tool that my business needed.

Pros

I loved using Freshbooks for my small business. All of my transactions imported and it was easy for everything to just work when my book keeper wanted to check and consolidate information.

Cons

It was actually hard to get my bookkeeper on board to use it, QuickBooks holds so much of the market its really difficult for industry to want to use Freshbooks.

Review Source: Capterra
 


December 2018

December 2018

FreshBooks Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The software makes accounting easy, even though I didn't know much about it. It's also affordable.

Cons

There are may features that I just don't know about, in part due to my limited knowledge of accounting.

Review Source: Capterra
 

Brandon from Master Minds INK
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Freshbooks cloud accounting review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Even without full banking features available freshbooks is extremely helpful with simple invoices to track customers and sales and profit keeping

Pros

The simple and customizable invoice templates and mobile app are my pros

Cons

It's not the most cheapest softwares of it's kind with limited accounting features

Review Source: Capterra
 

Alvin from Gaming
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

It's perfect

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The ease of use of the software make accounting easy, dont need to hire accountant

Cons

the prize is a bit high for a guy that just started their bussiness

Review Source: Capterra
 

Greg from Keller Williams Realty Edmond, Oklahoma
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

So Easy to Use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciated the aesthetic appeal to the software. Allowing access from wherever you are is very crucial and FreshBooks made it happen.

Cons

I have no negative feedback to share about this software.

Review Source: Capterra
 

Ashley from Jefferson
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

So helpful and simple to use! Love this program.

Cons

Took some time to get to load but that could be my internet.

Review Source: Capterra
 

Terra from Myself
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Fresh Books Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benifits with my overall experince with FreshBooks is business wise, if you need a amazing billing feature to add to your business as well as inventory. Which I feel is the two greatest features for your buisiness to succeed, you need this program. You wont regret your purchase.

Pros

What I liked most about Fresh Books it was the features for strong billing features within the program. It was also amazing at inventory. Those are the strongest features. As well as amazing top-notch customer serivce which is A+ award winning I feel

Cons

The Cons,
Its not really a strong accounting software. This software is award-winning iif yourlooking for a strong inventory program as well as award-winning billing features.

Review Source: Capterra
 

Nyla from n-Vision Designs LLC
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Really good, solid invoicing platform. Long time user.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are some things about the workflows that I wish could be made more seamless and efficient. I feel like it takes too many clicks to do something like send out a quick estimate for a potential client, but maybe that's just me. With their newer platform, they seem to have listened to a lot of feedback from users to make their software better. When I've needed to contact support, either by phone or email, they are super friendly and actually seem to care about resolving your issue, which is nice. I've been a happy user for years and recommend it to others who need an online invoicing solution.

Pros

As a long-time user (9 years), I've developed a workflow around Freshbooks so that I can track time, send invoices, draft estimates, and get paid pretty fluidly. It's integrated into my business, and I appreciate that it also integrates with other apps I may need to use. I find it's easy to use and does what I need it to.

Cons

In their newer version, they've taken away the Paypal integration, which turned off a bunch of my clients who prefer to pay that way. A few other things are a bit buggy, but seems to be due to my migrating from their "Classic" platform to the one they have now. For someone starting fresh with New Freshbooks, I doubt they would have these types of issues.

Review Source: Capterra
 

Nate from Income Store
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great For Small Businesses and Self Employed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

-Lots of great features that cover most bases when it comes to running a small business
-Fairly affordable

Cons

-No inventory tracking
-Lacks a little bit of customer records. Could be a little more expansive

Review Source: Capterra
 

Kelly from Premium
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

One of the best cloud accounting apps out there!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love how efficient the expense management is with this app. You can easily take a picture of a receipt for quick tracking.

Cons

The only thing that I think could be improved is the reporting feature.

Review Source: Capterra
 


December 2018

December 2018

Great Accounting Software for Keeping Track of Expenses and Finances

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience with use as it is a clean and modern design that is easy to use and very organized.

Pros

Ease of use, convenience as it is a cloud accounting software, clean and modern design.

Cons

Not fully free, learning curve at first was a bit steep but once it was learned it became very easy.

Review Source: Capterra
 

Amanda from VCU Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

FreshBooks review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I absolutely love this product; it has improved my every day leisure activity

Cons

Could possibly benefit from more variety.

Review Source: Capterra
 

rebecca from Vcu Health
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Fresh Books

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is so easy to use! It helps with payroll functions - works effortlessly, customer service is helpful and easy to reach if any issues arise.

Cons

no cons! I love this software. it is great.

Review Source: Capterra
 
 
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