MYOB Essentials Software


 

MYOB Essentials is an online accounting solution for businesses of all sizes. It offers tools for tax management, invoicing, payroll, expenses and reporting. The solution can also be accessed by downloading the MYOB OnTheGo app for Android and iOS devices.

MYOB allows users to view cash flow and manage payroll, and business owners can manage bills by linking stored bills and invoices with the appropriate accounts. This also helps in preparing and filing  tax returns. Cloud-based storage enables real-time updates to taxes and forms.

The payroll module stores employee information, which helps facilitate payroll management. Payslips can be sent to employees via email.  MYOB also allows accountants to view outstanding invoices and tax liabilities, as well as create budgets by using profit and loss statements.

 

MYOB Essentials - IRD monthly returns
 
  • MYOB Essentials - IRD monthly returns
    IRD monthly returns
  • MYOB Essentials - Dashboard
    Dashboard
  • MYOB Essentials - Connect bills to documents
    Connect bills to documents
Supported Operating System(s):
Web browser (OS agnostic)

52 Reviews of MYOB Essentials

 

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Software Advice Reviews (10)
More Reviews (42)

Showing 1-10 of 10

Melanie from Singleton Hi Fi
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Easy to use for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using MYOB Essentials for about 2 years now. It's a simple system for a small business.

Pros

Great import feature for bank accounts (main bank accounts are available - some smaller banks are not able to auto import)
Simple payroll functionality
Easy account reconciliation

Cons

There is no simple search facility across the database - you have to enter each screen to perform a search
Reports are hard to find and dates are

Review Source
 
 

Fraser from Taksim mairangi bay
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Such a lazy application or website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would suggest people to never use it
. Such a lazy application n website MYOB is .. people don't go for this

Pros

If I had rate it below 0 I could only think of a minus 0 (-0).. not professional in any way doesn't seem to login nor does anything work as stated

Cons

Dont ever use this .. everytime 2 factor comes and every time u have to open a browser.. if this doesn't work why u tell us n waste our time

Review Source
 
 

Marilyn from Patton Albury
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Processing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The background of MYOB needs to be updated to keep up with the updates

Pros

This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.

Cons

Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.

Review Source
 
 

Pam from Kent Instittue Australia
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Small business user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good program for small business and very easy to fix mistakes but no audit trail

Pros

Easy to use and can have detailed accounts set up,at 4 levels
Reports are set up so easy to use out of the box
Great program in box

Cons

From an audit perspective not great as you can renter things without an audit trail
No reporting flexibility

Review Source
 
 

Malcolm from KSR TOWING
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cons

Lack of Support. It would be supportive if after long waiting for call backs that return callers could call back if phone-call gets disconnected; instead of leaving customer stranded without a Solution and left to make their own call-back puting them back on a long waiting Queue, even after already being diverted onto another long Queue!!!

Review Source
 
 

Glenn from JAQ Software
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Can not export or import anything useful. Locked in.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.

Pros

Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Cons

Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.

Review Source
 
 

Simon from National Seniors
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basic Accounting functions for the new staff to use. Very good graphical user interface. icons are very clear

Cons

Poor budgeting modules when trying to incorporate different departments. Relies on internet with cloud service.

Review Source
 
 

Chris from NEW AIM
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

good value in terms of the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

Pros

easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

Cons

I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

Review Source
 
 

Lee from APS
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Pros

Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.

Cons

Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

 
 

Ludovic from Elnaco pty ltd
Specialty: Hospitality / Travel
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very easy to set up and to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Payroll is very easy. Bank feed, bank rules and reconciliation help to save a lot of time. Very simple dashboard. Good support.

Cons

No scan of documents on the go. No app to use the software yet. Don't offer all the functionalities of the computer version

 
 
 
Showing 1-20 of 42

Kirsten from Self-Employed
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A good option

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

That it is pretty user friendly and you can do most functions you want to

Cons

You need to have a good understanding about bookkeeping

Review Source: Capterra
 

DAN from Financial services
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Easy to use Accounting Softeware for SMB

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used MYOB for many years and have not felt the need to change. We are currently able to solve all our accounting with the software. If the company was to expand then we would consider Xero instead.

Pros

I think MYOB is a good product and it does mostly what I need. It's very easy to do most accounting tasks. I do prefer the software versions rather than the Live/Cloud versions. though.

Cons

The customer service can take some time to get through to. and limited use of 3rd party payment gateways.

Review Source: Capterra
 

Kate from Synergy Fitness and Wellbeing Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Being in the cloud makes access to this program easy. It is user friendly and easy to navigate. The cost did increase quite a bit over the 6 years I was using it but it is pretty relative to other accounting software available.

Pros

This program is in the cloud so it can be accessed from anywhere that has internet.

Cons

You couldn't do a recurring transaction.

Review Source: Capterra
 

Ivan from Leaf Market Brighton and Leaf Elwood
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

A Solid Piece Of Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Cons

Sometimes the ability to change or delete transactions is a little bit dangerous.

Review Source: Capterra
 


August 2018

August 2018

Not a choice if you plan to grow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cheap, easy to set up, basically does the job that you need it to do.

Cons

Once on it, you cannot graduate to Account Right Live or other products if your organisation grows. You are basically stuck on a sub standard product.

App ecosystem is not robust.

Review Source: Capterra
 

Karen from Education
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Sold a dummy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up.

Designed and run by non accountants

Pros

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

Cons

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.

I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

Review Source: Capterra
 


June 2018

June 2018

Product to keep your accounting and bookkeeping needs. little bit difficult to change & edit reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I suggested this software to my friend for daily bookkeeping. she is satified from this product.

Pros

simple use for data entry within the software, simple offline product to use for accounting & bookkeeping.

Cons

difficult to import the transactions with the help of excel. and little bit difficult to change and customize reports

Review Source: Capterra
 


June 2018

June 2018

Good software for offline accounting. you can work on Myob for all your accounting &and Bookkeeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good for accounting & Book-keeping offline.

Pros

Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet

Cons

1. You have to take backup by your self no self backup facility.
2. Difficult to understand the reporting process.

Review Source: Capterra
 

Peter Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

An industry standard, needs better support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations

Cons

Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.

Review Source: GetApp
 

Nicola from Sootin up diesel

June 2018

June 2018

Very Simple and easy to use, lacking in a few areas but good for a small business just starting out

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to navigate and simple to use. Search function for invoices is good now that you can see POs.

Cons

Wish it would export data to excel!! Had to manually build a database of 300 invoices! Too easy to go back and delete stuff too which then doesn't stay on the audit trail, once it's gone it's gone! Would like to see some detail from the invoice when it searched for rather than having to go into it.

Review Source: Capterra
 

Annie from Dare Waxing and Tanning
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Game change for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software has made my bookkeeping so much easier, faster and even more accurate. I like when they change a function, that they teach u how to use it with little instruction pop ups.

Cons

I find that the dashboard figures aren't always accurate with my bank accounts. Sometimes the layout can be confusing.

Review Source: Capterra
 

Arslan from Standard Chartered Bank

May 2018

May 2018

The Software helps me to evolve in my career my much .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Pros

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Cons

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

Review Source: Capterra
 

Marcus Maciej from Plump Design

April 2018

April 2018

The interface is ok but the customer service is terrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Cons

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Review Source: Capterra
 

Denise from Tierra

April 2018

April 2018

Make life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using the web-based MYOB since its launch back in 2012. The functionalities and the interface/look have been improved over the years. I like it because it is web-based, so I don't need to export the accounts and send it to our accountant, also be able to work on the same and updated info from anywhere.

Cons

The subscription price has been increased a lot over the years. I used to pay around monthly and now it costs around. So, for a light user, it's expensive. But well, I guess I pay for the convenience. The interface is not the most intuitive, but once it's learned, it's easy.

Review Source: Capterra
 

Rani from kaiapo auto service centre ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Great software. Does everything we need it to do and more.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Pros

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

Cons

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

Review Source: Capterra
 

Liam from GRIFFS ELECTRICAL

March 2018

March 2018

I really like using MYOB for my Business as it makes everything very easy and carefree

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like MYOB for my business as it is intuitive and it combines many different softwares. It is a 'one stop shop' for all my business needs which is what I need when I am very busy

Cons

What i like least about MYOB is that other softwares are more competitive in price. I stay with MYOB as I am used to the functionality off it and dont wish to change.

Review Source: Capterra
 

Nigel from Bennett.asn
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Beginners and advances users both like MYOB

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple to generate a quote or invoice. Creating customers while creating quotes or invoices is good to keep you moving easily. Good integration features, such as cards.

Cons

When theres an error, sometimes its not clear what the source of the problem is. This can be frustrating and better error message text would be on the advice to developers list.

Review Source: Capterra
 

Jade from Centurion Temporary Fencing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Good basic accounts system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.

Cons

I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.

Review Source: Capterra
 

Bruce from Gibson Driveshaft Services
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Very Pleased

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easy to use, and user friendly. It gives plenty of instructions, and it is easy to show a new user the basics

Review Source: Capterra
 

Adam from Modular Shades
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

A very easy to use and follow accounting software, the flow of information is easy to follow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy to use and organize. This software allows me to track and update information easily and in a timely manner

Pros

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Cons

Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

Review Source: Capterra
 
 
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