About Quicken

Quicken is a personal finance management solution that allows users to access all bank, credit card, and investment accounts on one platform. Quicken offers customized budgeting, bill management, money management tips, plus more. With this platform, users can view account balances, access financial transactions, and track retirement accounts. Solutions include Quicken for Windows and Quicken for Mac.

The platform's budgeting tools can create personalized budgets based on savings goals, regular expenses, bill payments, and spending patterns. Transactions are automatically added or can be entered manually. This financial data can be synced from desktop to mobile devices. The Quicken mobile app is iOS and Andro...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

256 Reviews of Quicken

Average User Ratings

Overall

3.81 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(77)

77

4 stars

(108)

108

3 stars

(31)

31

2 stars

(20)

20

1 stars

(20)

20

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 256 results

March 2020

Patrick from Connect Locals LLC

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Best Desktop Accounting Software

That software allows you to back up in the cloud and your computer. It has all the special effects at Quickbooks.

Pros

Ease of use and it allows you to add multiple businesses or personal accounts. The price is what it should be for accounting software. Excellent Support, I used the support two times and was very impressed with the customer service.

Cons

No way that I know of to recover the password vault.

Reasons for Choosing Quicken

It's the old Quicken but better.

August 2020

Doug from Financial Services

Company Size: 1 employee

Industry: Financial Services

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

August 2020

have to hold your nose to deal with thieving Intuit (maker of quicken)

it sucks; see the cons.

Pros

works most of the time but not always as upgrades have frequently broke my configured reports

Cons

they changed to a subscription service a couple years ago and force you to pay every year when I (and millions of other users) were perfectly content with the software that we already paid them for. While I hated that they were extorting a fee from me I almost got taken by them again when I went to downgrade my service to the lowest level. Their order form online starts the subscription the day you do the downgrade rather than starting it after my existing, already paid, subscription ends (which results in them stealing another month of fees from me). I hate them but as my title suggests; I put up with them because there is no other product that does what it does as well.

December 2017

Darcy from Darcy Carozza Business Services

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

December 2017

Quicken Customer Service and product ease of functionality drop since Intuit Split

After about two decades of relying on this software for myself and some clients, I am now reluctantly looking for a replacement program.

Pros

It's super easy to utilize if you have basic bookkeeping experience and you are not accounting for investments. Menu options are sensibly grouped. Back up and restore super easy if you want to move copies of file(s) to different computers.

Cons

Although this software has been very predictable and adequate for a long time, it has become less desirable since split from Intuit. Good luck getting thru to customer service, there have been so many complications to their change over that they are drowning in calls. Their operators are overwhelmed and seem to 'accidentally' hang up on a call all too frequently, after exhaustive hold times. I have been prompted repeatedly to change my passwords during the transition, and rather annoyingly, each time it is updated a different verification email is sent with a code that must be entered, that quickly expires. Don't get distracted, or you have to start all over! Just really inefficient, non-intuitive programming.

August 2020

Dennis from mikes pizza

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Quicken is very comprehensive but difficult to navigate at times

Overall it is a very comprehensive expense and income record keeping checkbook register but it is also very expensive as they have gone to a subscription based platform. Not happy about that.

Pros

One of the better features of this software is the ability to create and assign categories to each accounting entry, which makes life easier at the end of the tax year.

Cons

It is somewhat difficult to create categories as it seems to be a multi step process as you can easily mis identify as an expense or income

June 2020

Georgina from Cosmetology Education Group

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

June 2020

Quicken for Business

They have been good about customer service over the phone.

Pros

I like the ease of the software and printing profit and loss statements at the touch of my fingers.

Cons

Monthly fee for cloud based. Would like to be able to use the software for less money. It used to be $10 per month and now it is $25.