Sage One Software


 

Sage One is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite.

Sage One manages all the documentation and processes required in business payments such as price quotes, estimates, statements and invoices. The solution offers integration with major banks across the US, allowing users to import all payment transactions automatically. All information is available in a single dashboard, which allows users to stay up to date on their cash flow and pending payments.

Sage One also features tax management, which calculates applicable taxes using the transaction data. The product also offers cash flow forecasting, which allows users to estimate the cash requirements in the future based on historical transactions.

The product also includes payment services, which allows users to make payments directly using Sage accounts. Users can also make payments using their Paypal accounts.

 

Sage One - Bank reconciliation
 
  • Sage One - Bank reconciliation
    Bank reconciliation
  • Sage One - Banking module
    Banking module
  • Sage One - Budget report
    Budget report
  • Sage One - Dashboard
    Dashboard
  • Sage One - Incoming transactions
    Incoming transactions
  • Sage One - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

102 Reviews of Sage One

 

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Software Advice Reviews (10)
More Reviews (92)

Showing 1-10 of 10

Bettina from 2nd Take
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Shocking support and behaviour from their new online shop division

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.

Pros

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

Cons

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Review Source
 
 

Amanda from Eat Local Sudbury
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Sage Customer Service is terrible, they will charge you for things you don't use or pay for and not refund you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Shame on you Sage accounting. Small business stick with quickbooks.

Pros

It has Accounting features. It fuctions, but unfortunately the company has terrible customer service and will steal your money.

Cons

This company charged the personal credit card of a small not for profit company that had declared bankruptcy months before, because they had it on file from the previous year. Months after insolvency was declared and the employee had been laid off, she found the charge on her card. Despite many phone calls explainibg the mistake that had been made nothing has been done. Terrible company that would put a laid off, soon to be mother in this position. Shame on them.

Review Source
 
 

Kemi from Sean Business Solution
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Sage one has good features that can support a small business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's affordable for small and medium business owner
It's Flexible to set up and configure
It's User Friendly

Cons

It's not easy to customise. Users are stucked to the way software forms look and feel instead of customising it the way they wanted
It still requires extra add on

Review Source
 
 

Adonis from Fujitsu Telecom Systems Philippines Inc.
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Online accounting for small business!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Sage One offers accounting and payroll system online for small business company. Sage One if very easy to use and process are straight-forward. By the time we are evaluating and implementing the system, Sage One team are very helpful and supportive.

Cons

Sage One if a good accounting software, make sure to collaborate with your partner and discuss your full requirement.

Review Source
 
 

Caroline from Cutting Edge Woodwork Ltd
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Appalling Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I phoned and chatted online with Sage One (Sage Business Cloud?) customer service technical support 8 days ago over an issue and have also emailed them every working day since and they just keep telling me that they have logged the issue and it has been passed to their Development Team. In the meantime I can't send invoices. What's the point in offering 24/7 customer support if they just log the issue and make you wait over a week for a fix?

Pros

Good interaction with payroll and Pension software, banking etc. Easy to use. Can use from any pc.

Cons

Long list of minor but annoying issues, like it does not accommodate UK net monthly account customers/suppliers, the default dates on functions only show the current month. The only way to avoid the contact name appearing on the invoice address is to put a full stop in the contact name box (so the first line of every invoice is a full stop). Product list doesn't section so you can't add a percentage to one customer or one type of product. Appalling customer service for technical problems.

Review Source
 
 

Spyros from UPECO LTD
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Terrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Extremely terrible costumer support and extremely hard to get a dedicated manager who can guide you and gives you clearly to understand about this product. With so many SAGE name around, it's very hard to understand what is more suitable for you and there is no anyone who can help you with that. And the worst, they ALWAYS ( at least wwith us) a telephone line interruption and nobody calls you back. In addition to that, when you try to call them back, putting the ext. number of the account manager, is not working. This one was the most important reason why we didn't used SAGE since we showed our interest to this product in the beginning of 2017.

Pros

Tools, Functionality. We never had the opportunity to use properly this product because of our description bellow.

Cons

Costumer Service. We never had the opportunity to use properly this product because of our description bellow.

Review Source
 
 

Susan from CVC
Specialty: Accounting / CPA
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Sage is the absolute worst company when it comes to poor customer service and deceptive business practices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The accounting package works reasonably well. It is fairly logical and intuitive. It is fairly easy to set up.

Cons

Customer service is poor. They do not respond. They do not provide a straight answer. They auto debit without explanation and then are non responsive to questions. They made a mistake and rather than work with me for the company to correct it, they turned it over to a collection agency. They are the absolute worst company to deal with

Review Source
 
 

Danielle from buepoint consulting
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Good for basic accounting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fairly easy to use and navigate.
Good reporting features.
Clean and simple dashboard.
Connecting to your bank option is very helpful.

Cons

Limited in format, not a lot of freedom to customize.
Online help seemed not that informed - I found a way to do something they said wasn't possible.
Slow to refresh and change pages.
Going back a page erases the previous search.

Review Source
 
 

Jason from Yellowridge Construction
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Terribly put together

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Makes accounting data "cloud" accessible. Can be useful for certain professions and industries depending on your use.

Cons

Finicky at best. I had purchased this in order to use in Conjunction with Sage 50 to have my accounting data accessible via an app. The software was clearly an attempt to have just that, but without any real thought behind the usability. Feels more like a quickly slapped together piece of software for marketing rather than something that has any real world usefulness. The software had difficulty uploading and updating and the App had only a handful functions. Basically, you were only able to invoice with the App but were not able to access any information. what's the point in that?

 
 

Emeka from Afro
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Sage One is awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

At a point we chose Sage One over other great software. We so much like the summary tabs on the dashboard that gives you a graphical overview of your business's sales, expenses, cash flow and forecasted cash flow.

Cons

It lacks timesaving automation offered by competitors. At the time of writing this is a huge money for small businesses.

 
 
 
Showing 1-20 of 92

weston from weston's Personal Training llc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

On the Wright path

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Well if you have clients like I do it will make your life easier and more organized

Pros

I first had this software when it was peach tree. It has a ton of features more then you will ever need with the ability to back everything up.

Cons

It takes time to learn there is so much. I would start using this software has soon had you can. I started using it in the middle of my second year of business back in 2014 and it time some time inputting data but once it's there this software made my life a breeze but you will need to take time to set it up

Review Source: Capterra
 

Jan from Berkshire Hathaway Preferred Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

I have been using Peachtree Complete Accounting for over 16 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy now to manipulate. I only wish I could input my bank information into Peachtree but it will not except it.

Pros

I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

Cons

My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

Review Source: Capterra
 

Karla from SIDOR

June 2018

June 2018

Very good help tool in business accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to organize accounting in my independent business

Pros

It is an easy tool to use, it is quite complete and you can enter and upload invoices easily, being able to access from any device is great.

Cons

It requires more customization and speed when loading the files.


In General: a fairly complete and more accessible tool in terms of costs. Well offer a free trial month so you can make decisions

Review Source: Capterra
 

Johan from Office Stock
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Very slow system when items is above a 1000. We are on 100meg lines and Sage Accounting is terrible.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's just a basic accounting software.

Pros

The software is easy to use. But it it can be 10 times better if the right coders and designers is employed. Price, it is not the cheapest in the market but again African companies like their money and labour is expensive in South Africa. The system is slow as said when when you have more than a 1000 entries or stock items. Export function lacks functionality as only basic stuff can be exported. Compared to other software in the world....There is much better software in the market!

Cons

Speed, the software is very slow for an online system. It lacks functionality. The price per user is expensive. The software also doesn't have a lot of 3rd party integrations. When it comes to e-commerce it integrates with a few shopping carts but the integration is very basic.

Review Source: Capterra
 

Judy from Sysapp Technologies

May 2018

May 2018

We are currently using Sage at my workplace

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Rich and robust software that allows for customization to best fit your business needs. Allows for multi-user access which make it very reliable.
Automated making the interaction between operations, sales and accounting to be seamless and efficient.

Cons

Function-wise the software is solid but i feel more can be done on its customer support documentation and forums as some issues have never been resolved due to poor support.

Review Source: Capterra
 

Dennis from Bright Consortium Ltd

May 2018

May 2018

It is my favourite accounting management software in the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having up to date and accurate financial reports that can be generated from the software easily and anytime they are required.

Pros

This software enables the organisation to keep track of their financial and cash overflow, and in turn make cognisant and accurate financial decisions.
Applicable to businesses dealing with logistics and supply activities

Cons

It may require initial training to a small enterprise that does not have employees with accounting background

Review Source: Capterra
 

Jimmi from Crystal Technologies Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

It's simply among the best accounting management software I've ever used.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its ability to send real time accounting documents through its automated processes saves the company or organisation a lot of time.
Its add on modules give users a robust diversity to customize the system to best fit the organisations needs.
Automation of invoice generation, Local Purchase orders, credit notes, petty cash just to mention a few to communicate with bank accounts, make transactions and additionally update the records is actually very impressive.
Great support with free training.

Cons

They charge the most essential aspect of it which is the ability to use multi-currency. You would expect this to be free upon purchase of the system as after all it is an accounting system

Review Source: Capterra
 

Terri from Commissioners Pharmacy

April 2018

April 2018

Easy to use for basic accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to add people and find their accounts, keeps records of late payers, & reminds you to update daily.

Cons

I don't like The date always has to be manually updated everyday. Can't recieve old detailed invoices easily.

Review Source: Capterra
 

Brian from 4tell Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Sage before the merger with Intacct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is definitely a step up from software like Quickbooks. The best feature is that it is cloud based as it says in the title. It works well for access anywhere and that's what is necessary.

Cons

This is what Sage was before it became Sage Intacct. I recommend going with Sage Intacct as it is a full software.

Review Source: Capterra
 

Joseph from NLS Banking Solutions

April 2018

April 2018

An excellent system which has simplified accounting with all relevant features at your convenience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love the security features; encryption of data and the extra validation of data that ensures safety of the information.

Pros

The ease with which one can learn and use this software coupled with the readily available customer service makes it on of the best accounting solutons

Cons

The absence of some features like inventory tracking and payroll makes this accounting software less popular as one needs to look for them elsewhere.

Review Source: Capterra
 


March 2018

March 2018

Good Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I suggested this for a client looking to upgrade from QuickBooks as their business outgrew QB. It has versatility and can be accessed by multiple users easily. Good management and flow of information between production operations and accounting.

Cons

Data reporting is not intuitive, and limits the number of windows opened. Exporting data to Excel is slow and the reports are not very user friendly.

Review Source: Capterra
 

Manjur from FinForce Consulting

March 2018

March 2018

Cloud-Based Accounting Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and Logical navigation in business process flows in big plus to accountants and non-accountants as well

Cons

Customer support can be improved with better confidence, some help documentation will boost learning curve of this product.

Review Source: Capterra
 


March 2018

March 2018

A good and affordable cloud accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is an useful product for accounting purpose. It is very easy and convenient to use . Its affordable too.

Cons

The software doesn;t lag at all. It has nothing which I do not lile . The team can surely work on to add more features.

Review Source: Capterra
 

Vincent from Just Darling

March 2018

March 2018

This is not the most intricate of services but it does work very well and is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The price of the system is great for the quality of services.
Can get the app on Android and iOS.
The versions are cloud based so one can gain access from anywhere.

Cons

There is no Payroll so you will have to find payroll capabilities from somewhere else.
This software will not be great for use in larger companies due to lacking features.

Review Source: Capterra
 

Warren James from Flash Mobile Vending

March 2018

March 2018

Online base accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not much as i had to support it for clients when data did not match to POS system

Pros

I was able to import automatically after dayend on POS up to Sage one and get sales and purchase figures.

Cons

Would sometimes upload duplicate lines and then you would need to sift through all the data to remove duplicate lines. Also could only import certain aspects of a days trade due to being a very basic accounting package.

Review Source: Capterra
 

Lizelle from Siyavuka Security Services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Big Essential for a small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer invoicing and quoting tracking

Pros

Tracking of expenses, Customer payments and invoicing.
Generating quotations and keeping track of it

Cons

Editing of Documents can be easier and user friendly. No software editing for mac users - had to purchase a Windows PC to download the add-on module.
a help page online will be helpfull. Automatic monthly payments will be great

Review Source: Capterra
 


March 2018

March 2018

Definitely useful for self-employed professionals, but there are more attractive options for the pri

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Plenty of useful features for a self-employed professional, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking.

Pros

I used to use Sage One because it offers all the functions I need as a self-employed professional, but the price kept creeping up (it's between 14 and 54 euros a month where I'm from), so I decided to switch to QuickBooks.
It includes plenty of useful features, such as Billing & Invoicing, Bank Reconciliation and Expense Tracking, but QuickBooks offers pretty much the same with a more attractive UI and at a better price point.

Cons

I really dislike how Sage One would prompt me to subscribe to a new, more expensive plan without ever showing the price. I felt that if I ever clicked by mistake they'd start invoicing me right away, since they already had my account number.
As with any accounting software, there is a certain learning curve with Sage Accounting.
Even though it does simplify bookkeeping, you still need to input all your clients information by hand and create your invoices yourself.

Review Source: Capterra
 

Adam from Velofix Group of Companies
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Overall effective tool for my book keeping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was able to have all my book-keeping done in a central location, with the ability to pull reports quickly, when needed.

Pros

Fairly simple to use . Once I learned how to use it, I was able to use it every day and make it part of my daily routine, to stay on top of my book keeping.

Cons

Longer adaptation phase than I thought. It took me a while to learn how to use Sage and all its features effectively.

Review Source: Capterra
 

Obumneme from COSCHARIS GROUP

March 2018

March 2018

Logically Designed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The accounting package works very fine. Its design is logical and intuitive and its quite easy to set up.

Cons

Poor customer service. They do not respond. They do not provide a straight answer. Overall it is a good software

Review Source: Capterra
 

Lucia from Symphony World Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great all round product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and quick administration of the payroll

Pros

Relatively easy to use with a good support network. Very pleased that I can speak to someone if necessary and find that they are always very helpful and knowledgeable. I prefer to deal with a person than use the help pages.

Cons

Sometimes not so easy to navigate the help pages - I cannot always find the information required. However I do prefer to speak to a person.

Review Source: Capterra