SAP Business ByDesign Software

4.24 / 5 (45)

About SAP Business ByDesign


SAP Business ByDesign is a software as a service (SaaS) enterprise resource planning (ERP) system. The software is designed to serve all the key needs of a business and offers applications for customer relationship management (CRM), financial management, project management, supply chain management, supplier relationship management, human resources, executive management dashboards, and compliance. The financial management capabilities include general ledger, fixed asset management, inventory valuation, and management accounting.

SAP Business ByDesign provides a real-time enterprise wide view of companies’ financial condition and streamlines core accounting process to manage cash and liquidity. The software allows users to manage accounts for multiple operating units, currencies, and reporting standards. Cash flow management module uses customer and supplier transaction data to get improved visibility into companies’ cash position.

SAP Business ByDesign manages all of the hosting, maintenance and upgrades of the system. The software is designed to scale with young businesses as they grow into midsize enterprises. The software supports industries such as manufacturing, wholesale distribution, project and commercial services.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic)

45 Reviews of SAP Business ByDesign

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(21)

4 stars

(18)

3 stars

(4)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 45 reviews

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November 2017

Leah from KLN Manufacturing

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Customer support

3.0

Functionality

5.0

November 2017

All in one & easy

For an all in one suite ERP, this is the best. Although some areas are not quite as robust as some would like, SAP really nailed it with this one. They address a huge span of customers with the one product, which is completely customizable if you want to spend the money. However, most of the time, companies find that they can walk with the product, no customizations for the first 6mos. Then they get a good feel for what they want to change.

Pros

SAP took all of the knowledge gained with ECC, B1, etc. & published it into this cloud solution. You buy the license, and you have access to all modules. It is not a new charge to add in Project Management for example. You just turn it on. Online help documents are outstanding, and you can literally learn the entire software functionality by following them. With it being a cloud solution, you get auto updates every 3mo, which is nice. It updates some of the default government fees, for all of the countries you have in your system. Expense reporting for example.
There is very little administration needed to let the software flow once you turn it on. And the best part is that you just need internet to access the software.

Cons

It is for mid-size businesses. So for larger organizations, the licensing can get pricey. There is a limited amount of knowledge in the field on the product, so it can take some time to get answers for some topics from the partners, or to find info online.

November 2016

Leah from KLN Manufacturing

Company Size: 51-200 employees


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

November 2016

Everything is done for you!

I have been working with this product for almost 2 years now. Most of my knowledge is self-taught from the online documents. This system is as robust as you wish it to be. The thinking has been done. Language packs, which apply in all modules, Country-specific financial rules that are updated constantly (IRS Guidelines for Expense Reporting for example), auto calculations, multi-currency use within one transaction. A counter part in Germany can operate in German, while all of mine can be in English when I am troubleshooting their issues, I think is outstanding. SAP is constantly updating, they have a great team backing the product, it is very personable user experience in my opinion. We use it for Order to Cash. We use the Supply Chain set up, full Financials. Production of Materials, Purchasing, Customer Service, just not POS. Although it has the ability, our business does not operate that way.

Pros

The process is built in, it is native to the operation of the system. SAP's been in the business long enough to be able to take all of the success from Enterprise ERP applications that they have built, and merge this into an online application. The product is very versatile for what I would think many styles of business. I personally enjoy the idea of not having to program the system to react a specific way, I work through the process in a test, using the online documentation, some time with an SAP Partner (Consulting Company), but the hours spent there are little. We also have the additional SDK, so we can write some personalization to the product if we wish to.
The SAP Support tools are wonderful, there is probably too many resources to reach out to.

Cons

Not available in HTML in the production environments yet. Some users have been testing out the HTML in the test tenants. It is completely different layout. We would love to be able to drag & drop attachments instead of having to browse to them.

October 2017

Ashmeet from Info Edge.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2017

SAP is one of the most trusted brands within the enterprise resource planning software industry.

SAP on-premise systems, human capital management (HCM) and payroll functions include payroll automation, core HR, talent management, HR service delivery, strategic workforce planning, workforce analytics, payroll, workforce deployment, employee file management, organizational visualization, and HR outsourcing. Business ByDesign CRM is often a starting point for SAP's cloud customers. CRM provides a relatively simple gateway for first time cloud adopters who can then add other SAP SaaS functions over time.

Pros

SAP is one of the most recognized and trusted brands within the enterprise resource planning (ERP) software industry.
ByDesign is offered in four enterprise software categories: customer relationship management (CRM), financials, professional services automation (PSA), and supply chain management (SCM). These solutions each include a combination of different modules, and they can be acquired as stand-alone capabilities as well. The entire ERP software suite includes the following:

Customer relationship management (CRM)
Accounting and financials
Project management
Supply chain management (SCM)
Supplier relationship management
Human resources (HR)/payroll
Analytics
Compliance management.

This is something covers all aspects of business relation model.

Cons

SAP is a cloud based technology and initially it has targeted toward SMEs with 25+ users, the solution can be used by organizations with as few as 10 users. The ideal range is 25-500 users, but the cloud scalability should facilitate more users if required.

June 2018

Rodrigoº from Strategya

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2018

SAP Business ByDesign the real cloud ERP

It is a true ERP in the cloud, with all the advantages of being 100% web, it is a solution in HTML5, with which you can manage it 100% on your tablet or mobile phone. It has BI and CRM, that surpasses the traditional ERPs and with Hana accounts with very good operating performance.

Pros

SAP Business ByDesign is an ERP very easy to use, to implement and that allows to have 360º information of the whole company in real time. It is very easy to learn to use by the end users. It has very good integrated BI reports. It's the beautiful SAP

Cons

SAP does not do much promotion to the product, to success stories and not much is known about its strengths in what the cloud managed by SAP itself. I consider the ERP's weakness in advanced manufacturing functions, in the management of mass purchases and in the capacity of large batches of information.

August 2018

Robel from Electronic Products Recycling Association (EPRA)

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2018

SAP Review

- Overall SAP is very efficient, reliable, and user-friendly

Pros

Easy to use and understand, like the save query as it saves me alot of time in repetitive searches I have to do
Reports such as: accounts payable open items, cash reconciliation, cash - open items, payment monitor, and supplier account information are easily generated and always accurate

Cons

-When entering invoices with many lines in SAP, calculated tax amounts for each line sometimes changes as I add more lines in the invoice. Software sometimes has trouble calculating correct tax and gross amounts for invoices when multiple lines, cost centres, GL accounts, tax codes are entered
-As I enter invoice items while entering an invoice in SAP in the view all screen, I'm unable to enter a credit memo line item. To do this I'd have to go back into basic view, enter the credit memo, then go back into view all.

March 2019

Jesus from Escuela Campo Alegre

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

March 2019

Business Experience with SAP Business ByDesign

It has been (overall) very pleasant and we are satisfied with the final product, of course, we also think there're more things that can be fixed and enhance in order to offer a more complete product to their clients and thus attract more potential clients that can join their portfolio.

Pros

I like the most about this software that is very practical and easy to use, its integrations are well design and is very useful to associate your clients and providers with their personal invoices. Also, very helpful to maintain the accounting control of your business.

Cons

The customer support is very poor when they have to update the system, it normally takes 3 up to 5 days to finalize the updating process and this affects very much our business, I wish they could be more efficient in this matter.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

July 2018

Not as versatile or customizable as it could be, but it gets the job done.

It's a professional, auditable, secure system, and that value is more than the sum of its parts.

Pros

I like that SAP By Design made it possible to go from a low auditable system to a highly auditable system very quickly. There is a confidence level in SAP that is appealing to partners and customers.

Cons

Because it is web based, customization options are limited. With that said, I've learned that is is preferable to conform to the kind of best practices inherent within BYD than it is to keep making things up as one goes along.

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

March 2019

SAP Business ByDesign implementation

In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce steps, eliminate duplicated activities, avoid reprocessing and we have up-to-date all documentation.

Pros

The project of implementation is aligned to agile methodologies. This is important because you can achieve immediate results. First, you can use finance module in you first sprint and to continue with the next modules in the next sprints. You do not wait until the project is finished to start your operations.

Cons

I have not found courses about SAP Business ByDesign in detail. On OpenSap platform only there are few courses and it is not enough to learn all modules.

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

How to manage all your company account information in the same place

In general, is a so important app in my daily work, without sap we can do anything, and you can do everything there, is your company magane a lot amount data, is so important

Pros

I use everyday SAP in my work. We run a lots process there. Is a powerfull software and you can adapatable it to your company needs, to make invoices, to run revenue process, to keep balances tracking

Cons

Sometimes when a lot process are running at the same time, the app just turn to slow. But I think is because our PCs are quite old.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

April 2018

I use the industrial version but work for a retail company so that is a challenge on its own.

Learning about purchasing items from over seas as well as charging customers and processing POs. My first system in the"real world"

Pros

I like being able to view all of the settings of an item on one screen and ability to customize setting such as restricting to specific vendors.

Cons

I don't like that i can't view one style at a time but I believe that is due to the model that my company chose to purchase. We work with multiple sizes, it would be easier to view at a style level.

April 2018

keith from Signature Brands

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support