BookingKoala vs Fresha

BookingKoala has 36 reviews and a rating of 5.00 / 5 vs Fresha which has 1185 reviews and a rating of 4.92 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

BookingKoala

Fresha

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

5.00 / 5 (36)

4.92 / 5 (1,185)

Ease-of-Use

5.0 / 5

Value for Money

5.0 / 5

Customer Support

5.0 / 5

Functionality

5.0 / 5

Last Review Written

March 13, 2020

January 15, 2021

Pros/Cons

Pros
All of the functions and features are seriously awesome! -Coupons and gift cards -Scheduling -System logs Everything in the software is so user friendly and so well put together.
I love that my providers and my office staff have logins to the software. The fact that everyone gets their own accounts makes things so simple!

Cons
The only thing I can say that I mind about is the price but every time I use it it makes me care less about it.
There were a few little glitches here and there the first week but when I sent them in the support team had them fixed basically right away.

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Pros
I like that it's easy to use for the client whilst they're booking and I love that it is constantly improving
Love the fact that you can control your bookings from anywhere from any device.. love all the features and benefits .. and love the new e mail blasts .. excellent

Cons
I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.
To be honest nothing really comes to mind, other than at times it has been a bit tricky to search a client and I have no idea why but other than that it's fantastic.

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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