About Fresha

Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.

Fresha allows customers to book appointments online via browser app or mobile app. Fresha also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.

Fresha also offers retail manage...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

1,215 Reviews of Fresha

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(1,127)

1,127

4 stars

(51)

51

3 stars

(6)

6

2 stars

(2)

2

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1215 results

December 2019

Vincent from Vincent Hair Passion

Verified Reviewer

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

The best

Pros

I am a professional in hairdresser and I highly recommend this booking system. easy to custom or to use. It does what you looking for. Vincent hair passion.

Cons

Should be able to have more pictures, it is limited to 4 on the venue. And please if you could add some pictures for each services would be fantastic!

Reasons for Switching to Fresha

Treatwell is too expensive and has the 1st link on Google searching engine rating.

December 2020

Rachel from Copper Tree Retreat

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Going Live with On Line Booking

Pros

The Customer Service. Hands down the most outstanding customer service . Fresha is there to answer questions, provide training, assistance and follow through with genuine care and dedication to make your scheduling, on line booking and marketing successful. We are very pleased with the outstanding investment Fresha has brought our Company. The software is very user friendly. Our guests have loved the on line booking upgrade which has increased our sales and made it more convenient our guests to have options and information about the service and treatments that we provide.

Cons

We wish we would have launched Fresha Plus sooner.

Reasons for Choosing Fresha

Personalized customer service.

Reasons for Switching to Fresha

Fresha fit the needs of our Company perfectly. They personalize their help to fit the individual needs of our business and continue to expand and grow with new options and service.

January 2021

Khane from Camera Ready Kutz, Inc.

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Great App

Pros

Fresha was very easy to set up. They constantly improve features and take suggestions.

Cons

The least thing I liked was they switched to being a paid app, but it’s still one of the best

Reasons for Switching to Fresha

Fresha was free at the time. It was an easy switch and had the features my growing shop needed

November 2020

Gus from Barber Black Sheep

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

3.0

Functionality

4.0

November 2020

Wolve in sheeps clothing

As described above.

Pros

Ease of use....some functions in analytics

Cons

Their new Fresha pricing system is hidden in there description words of the product. Be very careful of what you get yourself in for. Their payment system back to you, the user, with Fresha plus is not described till you start using it. They have 4 processing times done over 24 hrs meaning payments took up to 7 days to be paid out. They describe how much you should be getting daily but I found i would only receive 20% of what I should have been getting. You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system. Our business was in the number one position in Australia of all users for 5 stars for Fresha. I definitely don't recommend them. We have left for a much better online system.

Reasons for Choosing Fresha

It was better.

Reasons for Switching to Fresha

Because timely wasn't delivering on what they promised.

December 2020

David from DAVID JAMES.

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

LIGHTYEARS AHEAD OF THE COMPETITION

I made the switch from Mind Body, and within days, my whole team absolutely fell in love with it. Afterwards, my clients have now done the same

Pros

The interface for both clients and operators, it's smooth and never glitchy, it's EASY as can be, the price is unbeatable, and the customer service is excellent.... Like a Tesla, this is software that gets BETTER overtime. Can't wait to see where it goes!

Cons

Still waiting to find one. I suppose the marketing items could be expanded, but they keep us posted about that which is very nice.

Reasons for Choosing Fresha

Features, innovation, cost, integration.

Reasons for Switching to Fresha

Mindbody was horrendous in nearly everyway, and on top of it, more expensive - which is laughable.