About Field iD

Field iD is a cloud-based safety compliance solution that uses a combination of radio-frequency identification (RFID) and barcodes along with internet-connected mobile devices to automate inspection and safety compliance management for businesses.

Key features of Field iD are RFID and barcode scanning, asset tracking, event scheduling, auditing, GPS tracing, a customizable dashboard, reporting and email notifications. Field iD allows users to add, remove and reposition widgets on their safety dashboards. Users can download Field iD mobile applications on their Android and iOS devices.

Field iD provides both online and offline access to users. It offers integration with other cloud services, including users' customer relationship management (CRM) platf...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of Field iD

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

July 2016

Brigette from City of Arlington, TX

Verified Reviewer

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2016

Field ID Experience for Arlington, TX Environmental Compliance

The Environmental Compliance Group switched to this software after years of handling inspections with pen and paper. We have moved all of our asset tracking and work product to this software package. My inspectors can now use tablets in the field for construction and industrial inspections, water quality sampling, hazardous response, and citizen complaints. My group can now take pictures and print instant reports of any events associated with our assets. I can very easily run reports and know who did what, what was done, where it was done, and how long it took. I am alerted to overdue inspections and other events as are my inspectors. It's increased our effectiveness and efficiency by leaps and bounds. It's been a phenomenal tool. In addition to the experience with the software, my customer support experience has been absolutely amazing. Leeza was our tech support representative from start of software use. She provided demos and answered more questions from me and my team. Initially, I'm sure I called her every week with some question or another. And instead of being annoyed with my constant contact, she was patient and took the time to explain (and sometimes explain again) the nuances of the software. I have been able to count on her to fix all of my tech related problems or provide an answer as to why what I want can't happen with the software. In all, I appreciate the fact that not once has a call or email from me to fix some problem gone unanswered or unaddressed. My overall experience with Field ID has been a great one!

Pros

I like one of the newest features of the software - the ability to attach events to assets. Many members of my team have created events on the incorrect assets. The ability to be able to correct this error by attaching the event to the appropriate asset has been a godsend!

Cons

One of the features I like least is the inability to remove completed assets from my inspectors' task lists without having to create a new asset type to move the completed assets to. Seems that once an asset is complete it should be archived and removed from their "work" without having to do the extra step.

July 2016

Ken from Delta Air Lines

Verified Reviewer

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2016

Field ID Leeza Neves and Christopher Smith

Field ID has allowed my department to condense three databases into one. It sends out multiple reports to all upper management at any given time I choose. It is real-time information from the app to the desktop version and allows viewing of our information A mouse click away from anywhere in the world. It has streamlined my organization at Delta Airlines and is being picked up all across the company.

Pros

The app is the best tool for our specific needs and cuts down on paper work emails and phone calls. The immediate access to real-time information for Delta Airlines is invaluable. The customer support is the best I've experienced in any field. When I send an email or leave a voicemail I literally have a response within 15 minutes. Sometimes before I'm even ready to address the issue. I can't say enough about the support and willingness to adapt field ID to Delta Airlines' needs. I look forward to a long lasting relationship with the people and the company and also the continued growth at Delta Airlines.

Cons

There really is not much that I do not like about the software. That took a little time because deltas verbage and field ID berbage was a little different. However that really is not a complaint.

December 2015

Ted from George Young Company

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

December 2015

Been using the software for two plus years without major issues.

No major issues

July 2016

Ricky from Marine and Industrial

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2016

Field ID review

Field ID was our very best vendor at one point and due to some employee turnover things dropped off dramatically. It is only recently that I have been able to work with Leeza Neves for technical issues and she has turned these issues around. Leeza is very responsive, capable, honest, and diligent to get to the heart of our issues. Leeza is largely responsible for my company staying with Field ID's service.

Pros

User friendly, constantly improving, available via phone and tablet

Cons

Search/Reporting is cumbersome, not enough options for manipulating mass data (mass updates, start event tab, etc), some functionality loss over time in requiring mouse clicks vs. tab or enter through fields

August 2016

Scott from Stimson Lumber Company

Verified Reviewer

Company Size: 201-500 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2016

Stimson Clatskanie Review

I have used Field ID for about a year now. Overall it has been a good experience. The lockout/tagout portion of the program took some time to figure out. I was not one of the employees that got to go to Toronto for training, so I relied on the trained employees sharing learned information. After learning the program I find it quite easy to navigate and make changes, but it can be difficult to train others do to the programs complexity.

Pros

I like the Lockout/Tagout format that this program produces. It makes it fairly easy for people to follow step by step. I like that you have to download the lockout forms every time you want to print them, it ensures that you are always printing the newest version.

Cons

Writing lockouts can be difficult to learn. There are a lot of steps and screens that have to be properly navigated to correctly create a lockout. The lockout forms have the pictures on them, but they are fairly small and can be hard to see. Pictures also have to be kept to a small data size, or the lockout forms take quite a while to load. The lockout forms give information on how to lockout, but don't give any information on how to verify your lockout. It would be nice to have a verification section or a place to put pictures of controls. The auditing software sometimes freezes or kicks you out in the middle of an audit. I have had trouble with audits not saving after this has happened, and have had to go back and recreate an audit on a new form.