About Databox

Databox is a cloud-based business analytics platform for marketers, CEOs, analysts and decision makers that provides a single interface to view various key performance indicators (KPIs) and generate reports. It is suitable for small to large businesses and offers mobile apps for iOS and Android devices.

Users can connect with various sources of cloud-based data such as HubSpot, Google Analytics, Instagram, Stripe, Facebook Ads and Moz. Users can also import data from their own databases using Databox’s REST API and SDKs. The Databox mobile app provides real-time access to company performance in the form of daily scorecards, weekly summaries and alerts.

Databox Designer enables users to create custom dashboards using a drag-and-drop editor to dis...


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Supported Operating System(s):

Web browser (OS agnostic)

150 Reviews of Databox

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(117)

117

4 stars

(32)

32

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 150 results

October 2020

Chris from SwipeClock LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2020

If you want to report from multiple sources at once then use this

It is extremely flexible and it solves the problem of creating reports using spreadsheets to pull in custom data. You also can display your report in a variety of different graphical styles. Once a report is created the viewer of the report can filter each graph by a specific date range. Once I got the hang of using Databox I've come to love how flexible and powerful it is and would recommend it to anyone who needs to create a custom report for their business.

Pros

Databox makes it easy to create custom reports from multiple sources. For example, I've created a single report using Google Analytics and Google Search Console. Normally this would be impossible in a single report. You can use many different sources and Databox has multiple integrations that help you get started. If there isn't integration you still upload custom spreadsheets and create a report from those. Within each report metric you can then filter down to the specific metric you want. You can also create calculated metrics to create your own metrics.

Cons

There can be a steep learning curve to get the exact metric you want. I had to spend a lot of time getting the correct filters and segments from Google Analytics. However, I was finally able to create those reports. There is also a huge amount of data you can analyze and figuring out the exact metrics to report on can be daunting. But that can also be a result of not figuring out the best KPI's before creating your report.

April 2020

Tiffani from Softheon

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Finally a Platform that checks all the boxes!

Pros

The things I enjoy most about Databox is the flexibility of this platform as well as the overall user interface. There are truly so many different options available for you to configure dashboards to your wants and needs. For example, Databox offers a ton of different data visualization options. Additionally, the ability to create custom metrics has proven to be an extremely useful and flexible tool in Databox as well. With regards to the interface, the platform overall is very aesthetically pleasing and my colleagues love the way the dashboards look. Overall, this platform really checks all the boxes for me. As a Marketing Data Analyst, I'm very happy.

Cons

I think the only thing that can be improved with Databox is perhaps allowing an unlimited amount of dashboards for accounts or a higher amount of dashboards with each account subscription they offer. Users should be aware that to get a large amount of dashboards in your account, you will likely need the highest subscription. Other than that, I do not have any complaints at all. This platform truly has managed to have everything I want and need.

Reasons for Choosing Databox

Overall, I chose Databox over alternative products because I really enjoyed the UI for Databox the most and this is really important to people who will be the ones seeing these dashboards. For my colleagues, having dashboards that are very aesthetically pleasing makes a huge difference and Databox had the best looking platform out there (of course on top of all the other awesome features they offered as well). Although other competitors of Databox had very similar features, I chose Databox because it seemed to have the highest level of flexibility I wanted in an analytics platform as well as the nicest interface.

February 2018

Zachary from Direct Development, Inc.

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

February 2018

Databox: Close, but no cigar...or even cigarillo ...

Pros

I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

Cons

While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time. All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

October 2020

Jo from Jo Black Digital

Company Size: 1 employee

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great analytics summary tool

The daily report emails are useful

Pros

Easy to set up with some recommended data sets to watch and their tutorials are useful for setting up your own data to watch

Cons

I haven't been using it long but haven't found anything wrong

October 2019

Hayley from Litchi Marketing

Company Size: 2-10 employees

Industry: Marketing and Advertising

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Excellent product

Very easy to use

Pros

Its very easy to use and the dashboards are visually appealing

Cons

Limited to only 3 dashboards on the free trial

Reasons for Choosing Databox

Much easier to use. And the placements of the widgets on the dashboard fit nicely and don't require alot of effort to edit