About Tableau

Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as SQL databases, spreadsheets, cloud apps like Google Analytics and Salesforce to create a collective dataset.

Tableau's live visual analytics and interactive dashboard allow slicing & dicing datasets for generating relevant insights and exploring new opportunities. Users can create interactive maps and analyze data across regions, territories, demographics and more. Tableau helps to create a narrative story of the data analysis with interactive visualizations that can be shared with their audience.

Tableau can be customiz...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

1,325 Reviews of Tableau

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(802)

802

4 stars

(454)

454

3 stars

(56)

56

2 stars

(9)

9

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1325 results

June 2019

Shishir from Exusia

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Excellent tool for Data Visualization with simplicity

I have worked on domains like Telecom and Network where in I have been using Tableau. Its really liked by senior management as it shows each and every bit very clearly to relevant stake holders. For example, Marketing head likes region wise revenue sale dashboard which gives region/sales manager/product wise sale.

Pros

There are many features which lot of users would have liked:- 1. Connection to almost all database 2. Many types of Charts can be created including Sankey, Doughnut, Maps etc. 3. Its has the feature of data blending and data extraction 4. Dashboards can be viewed on multiple devices like tablet, mobile and laptops. 5. Its really fast while drilling down or filtering out from any dashboard.

Cons

Its a bit expensive tool as compared to other data visualization tools however its a value for money.

Reasons for Choosing Tableau

There were multiple check points before choosing Tableau:- 1. We refereed Gartner quadrant which showcased good image of tableau. 2. Reviews taken from friends who are working in other organisation. 3. Some POCs developed on Trail version of Tableau

January 2020

Andres from Sigma Alimentos

Company Size: 10,000+ employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

3.0

January 2020

A very intuitive business intelligence tool

I started using it while I was making my MBA and I was amazed at the easy of use and the possibility to make chart in a very powerful way beyond excel. Later on, when I was asked to do some complex representation of many parameters, Tableau has been the best and easiest option, beyond other 3 options I have tried from major sellers

Pros

- Very intuitive way o assemble data, no need for programming or special commands - Easily change data from numeric to alphanumeric - The most common and useful charts are available - Easy to breakdown data into several clusters - I once plotted 6 parameters in a 2 dimensional chart: X, Y, bubble size, color, name, icon - You can build special read-only docs with the functionality to be read by Tableu Reader (as in acrobat reader) - You can customize label, axis, trend and references lines

Cons

- Eventually some very specific charts are not there as chord, tornado, tree maps, nodes, gauges, alluvial diagram, dendograms - Even with all the clustering, it lacks statistical analysis as Anova, hypothesis test between two set of data, normal probability plot

Reasons for Choosing Tableau

It requires less time to make charts and analysis compared with the other options

July 2020

Kelli from Florida Surplus Lines Service Office (FSLSO)

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

July 2020

Excellent Product but Poor Support

I've been using the software for about five years and it has been able to provide insight into our data in a way that no other tool has been able to. However, support is terrible for this product and some of the versions are released with a few bugs. We will likely continue to this but it is imperfect.

Pros

The software is very powerful tool and excellent visualization tool. It is easy to get started and there is a ton of free training available. The pool of users is great and the community is very helpful to new and existing users.

Cons

The support we pay for is almost worthless. We frequently solve the problem ourselves and it is time consuming to submit everything via their helpdesk with nothing to show for it. Providing logs and files and emailing with someone on the west coast outside of normal east coast business hours is frustrating. Tickets get "escalated" to the engineering team and that ends up being code for "we don't know and this won't be fixed by us". Turnover for their sales representatives indicates it isn't a great company to work for either.

Reasons for Choosing Tableau

Pricing, features and flexibility

July 2020

Craig from CC'S Lingerie & Bras

Company Size: 1 employee

Industry: Apparel & Fashion

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

July 2020

Versatile Visualization Tool

My overall experience with Tableau was satisfactory because it met my core business need of visualizing the KPIs in a way that my partner and I can measure if our campaigns are successful or not. If additional technical support is provided by Salesforce and Tableau teams to integrate the data, then its value will increase further. If a cheaper license is provided for small businesses, it will help lift improve its ROI. Tableau training was super helpful to me in grasping its user interface. So, continue to offer hands-on-tutorials.

Pros

I use Tableau to create marketing campaign dashboards so my partner and I can visually see how our business KPIs are trending. I connect Google Analytics to Tableau and try to create more holistic views of our success metrics and try to compare them to industry benchmarks. For example, i compare how my e-commerce website conversion rate is trending during a particular season with industry conversion rates for similar products. I also try to integrate other data sources such as Salesforce Marketing Cloud or Datorama with Tableau. This allows us to see both quantitative and qualitative data of our customers in the same report. And, helps us understand if higher conversion rate is correlated to higher customer engagement and satisfaction.

Cons

When integrating Tableau with Salesforce, we had to hire Salesforce consultants because it involved writing SQL code. Additionally, when exporting reports from Tableau, I had to spend lot of time formatting the font size or color so subsequent reports looked consistent. To add data from Salesforce Marketing Cloud, I had to follow a manual process of exporting data in Excel and then integrating it into Tableau. Because the integration of Salesforce was not as smooth as Google Analytics. Finally, Tableau license is expensive for small business owners compared to other dashboard tools.

May 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Easy Analytics Tool

It is one of the grate tool that is saving my bunch of time. I can utilize more timings to make attractive visualizations rather than spending time in Organizing and Cleaning of data, It has everything like calculations, Maps, Filters and lot more very cool functions.

Pros

So Easy to Clean and Reorganize data , data cleaning takes forever via database or Excel, Tableau makes it easy to load and clean before its ready for analysis

Cons

Takes to much time at first load or update large amount of data. Once it load successfully then you are good to go

Reasons for Choosing Tableau

Ease of Use, Cheaper Price and Maintenance, Easy to train users and need to pay per license.