About BoardPaq

BoardPaq is cloud-based board management software for small and midsize organizations. It caters to businesses across a wide variety of industries. Primary features include meeting management, news announcements, polls, task management, agenda management and document discussions.

The home page provides board members with a complete view of meeting information, news, documents and tasks assigned to them. BoardPaq’s portal provides strengths, weaknesses, opportunities and threats (SWOT) analysis features to help companies strategically organize their board leadership and strategies. Other features include document markups, library access to board policies and procedures and an offline mode for document access.

BoardPaq is offered via monthly subsc...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of BoardPaq

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(4)

4

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

makes committee meeting and messages so easy!!

Great! the support there is great and they really want to do anything to make sure your experience is the best it can be. They have a great training selection and online feedback.

Pros

Everything you would need for your Board of Trustees and committees is in one place. I feel so much more organized since I got Board Paq. I was able to make a library of all the minutes, rosters, schedules, work plans, and anything that s financial or legal. Members can message one another or have a message board, so communication with everyone is now in one place and not between phone calls and emails. It is so easy to ask for feedback, give surveys, and availability with all your members too. It really has helped my organization so much. The company also helps you set up a webinar training for your members and staff. Great support!!!

Cons

The only thing I would say, and it isn't even on the company, is how it takes a while for your members, especially older ones, to get acquainted. You are going to get a lot of calls with people forgetting their password which it seems that you can only change on the back end). It's not really anything on their part, just an observation.

Response from BoardPaq

Replied February 2019

Thank you for your review of BoardPaq. We are committed to making BoardPaq easy-to-use for all board members... including those of all ages! Look for more webinars and newsletters to learn about all the new features we are adding to the product.

February 2019

Stephanie from St. Landry Homestead Federal Savings Bank

Company Size: 51-200 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2019

Bank Use and Review

As administrator, I love this program. Participants love the program. Our business doesn't have a need for all of the different functions, but nice to know they are available to us as our organization expands.

Pros

Eliminates paper in the board meeting process. Ease of upload, making changes, etc.

Cons

I know each user must select the number of incorrect login attempts before locking out the user. We are a bank and are highly examined and reviewed. IT parameters are very strict for obvious reasons. I wish the period that is recorded for the number of failed login in attempts could be shortened to say two weeks. As I understand it now, there is no limit. System looks back as far as it can. Members could have had two unsuccessful attempts within the last year and one more will lock out the user. It appears that they have only tried once to login unsuccessfully. This is a big inconvenience. A shorter "look back" period would be very helpful in preventing this.

Response from BoardPaq

Replied February 2019

Stephanie, Thank you for the feedback on BoardPaq. Someone from the BoardPaq team will reach out to you about your authentication issue. Security is our number one priority and we are committed to making BoardPaq the most secure and easy-to-use board portal in the industry.

February 2020

Lauren from UMassFive College FCU

Company Size: 51-200 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

February 2020

You Get What Yoy Pay For

We used it for many years because the cost was good but it was a big relief when we updated to a more robust system.

Pros

The price was very affordable. The system did a decent job archiving old meeting packets.

Cons

The user interface was frustrating to use and inflexible.

July 2017

Regina from SCU

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

BoardPaq is truly amazing!

It has saved us time and money. We don't have to use Binders, Copy Paper and staples etc.

Pros

We have all our meetings documents in one location. We have not used binders in years! If a document needs to be added or a change needs to be made to your agenda it can be done in minutes! All members get updates immediately. You can vote, color code items on the agenda, have conversations within each section of the agenda if needed. BoardPaq also has a library section that you can store all kinds of documents and label them for your use. Please schedule your demo today. You will see all the benefits of having BoardPaq.

Response from BoardPaq

Replied February 2019

Regina, Thank you for providing a review of BoardPaq! Keep an eye out for many new features later this year to make our leading board portal even better.

February 2019

Carolyn from Parke County REMC

Company Size: 11-50 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

BoardPaq help when you need it!

I started out as someone that just used to for viewing and I really like it, now I also help with the editing and set up and after going through a couple of trainings I am getting used to it and the flow of it is much better.

Pros

I like the ease of use, it took me a few times to get the hang of the process, mostly because I was only using it occasionally. I now use it pretty much monthly and it seems to be easier for me to utilize.

Cons

I think if I could make one change it would be to make it more step by step menu driven. Some might like the aspect that it is not, but for a newer user it would make it easier to learn.

Response from BoardPaq

Replied February 2019

Carolyn, Thank you for being a loyal BoardPaq customer. So many of our new customers are coming from references by existing customers like you. This year based on customer feedback, we plan to put more focus on enhancing the User Interface. By the end of Q1, you should start to see some of these improvements.