About Digital Business Transformation Suite


Digital Business Transformation Suite is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed either on-premise or hosted in the cloud.

Key features include process mapping and analysis, lifecycle governance and collaboration, enterprise architecture, strategy-to-execution planning, workflow automation requirements management and more. The solution helps users maintains a central data repository which allows users to record and manage business entity relationships and interdependencies such as procedures, processes, roles, organizational units, resources, risks, controls and policies in one location.

Digital Business Transformation Suite helps users to visualization operational performance and perform quality assurance and risk and audit management initiatives such as ISO, Lean, Basel, ITIL among others.

Pricing is per month, and perpetual licenses are also available. Support is provided via phone, email and through an online helpdesk.



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Supported Operating System(s):

Windows XP, Linux, Web browser (OS agnostic), Windows 10

15 Reviews of Digital Business Transformation Suite

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(15)

4 stars

(0)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-15 of 15 reviews

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October 2018

Merita from Airbus Group Australia Pacific

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Excellent Process Management Solution

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

Pros

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.

Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.

Cons

The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.

August 2018

Mirco from Elite Business Development

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

A game changer

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

Pros

Technically very mature system, incredibly powerful, good scalability, excellent support.

Cons

If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.

February 2019

Alain from EBPM Groupe Conseil

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Outstanding BPM features at affordable price

We've been using it since more than 10 years...and it keeps getting better every year.

Pros

Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.

Cons

The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.

February 2019

Antoine from CN

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Better understanding of organizations

I was fully satisfied to use the software during a long program for modernisation of institutional organization. The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.

Pros

Tool allows to capture and share all pertinent informations on the organizations in a very easy way.
All the main objects can be documented with precision and sustainability within the tool thanks to the libraries.
All the support you need is easily accessible in case of emergency or planified need.
Very smart and demonstrative tool to improve the common understanding within the company or even with business partners.

Cons

We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers.

August 2018

Allan from Oliver Wyman

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Digital Business Processes Enablement

Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same.

Pros

Very intuitive, easy to learn, modern and very flexible across the enterprise

Cons

N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

EPC

Pros

This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.

Cons

User navigation and Report Writing.

August 2018

Roehl from Veridata Networks Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

Promoting continuous process improvement in the organization.

Pros

The following answer is arranged based on significance:
1) Ease of use;
2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;
3) Very good maintenance support;
4) Competitively priced vis-a-vis other BPMS applications

Cons

1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

February 2019

Byron from Data Byra

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Intuitive and Simple navigation

Pros

Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features.

Cons

The reporting tool is kind simple, with simple and plane reports, some of them could be improved.

August 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Best software for digital transformation

Pros

Very easy to use, user friendly for all types of employees throughout the company

Cons

No significant cons to mention at this time

August 2018

Marco from Adfor

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Excellent solution

Better business understanding across the organization

Pros

So rich in functionalities and still so easy to use

Cons

Hard to say, it overcame our expectations

March 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great software, AMAZING support team!

Pros

Ease of use. Very intuitive front end. SaaS model is so much easier now than the on premise versions I've used in the past.

Cons

There is nothing I don't like about EPC.

January 2019

Katia from SCKD Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2019

My review

Will help standardized the business process of a growing business. For to be processes.

Pros

it follows the best practices
its navigation is standardized
all business information can be centralized in the software

Cons

To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations.

February 2019

Éloïse from Dempton Groupe Conseil

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

The best

We saved so much time, everything is at the same place !

Pros

EPC is very easy to learn and use. The customer service is always here if we have questions. I recommend EPC for every business who wants to regroup everything in one and unique plattform.

Cons

I can't think of anything at the moment.

February 2019

Marie-Josee from Dempton Consulting Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Amazing !

Ease to use !

Pros

powerful tool, simple navigation,
multilingual support

Cons