



Workflow charting




Supported Operating System(s):
Web browser (OS agnostic)About iGrafx
iGrafx is a business process management (BPM) solution. Key features include process automation, performance management, risk and compliance tools and SAP optimization, and offers cloud-based and on-premise deployments.
Process automation tools helps users to create business process models and notation diagrams with a drag-and-drop interface. Users can define workflows, rules and data flows as needed.
The solution provides a single point of entry for enterprise-wide accessibility and adoption which helps managers to access updated dashboards and view on real-time performance. iGrafx also offers data privacy management through user-specific access controls. Additionally, users can capture and analyze information about the interdependencies between proc...
Workflow charting
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2018
Paul from 4aBetterBusiness, Inc.
Company Size: 51-200 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Best Support for Implementation of Process-Based Management
4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use.
Pros
Ease of use, focus on features and function that enable businesses to work better
Cons
We have had no issues with the installation or use of the software
Response from iGrafx
Replied December 2018
Paul Thank You for your continued use and support of iGrafx.
March 2020
Kurt from Idahoan Foods
Company Size: 501-1,000 employees
Industry: Food Production
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Functionality
3.0
March 2020
iGrafx Process for Six Sigma
I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.
Pros
I like the ability to turn a process map into an actual simulation.
Cons
There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software. The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use.
Reasons for Choosing iGrafx
For the simulation ability. Since I can't get good training on simulation it's hard to justify the higher cost over visio.
Response from iGrafx
Replied March 2020
Thank you Kurt for your review and honest feedback. We are sorry to hear that you did not get what was needed from your training. We would like very much to chat with you about defining a training session that is specific to the needs of your organization. Please contact us: http://ow.ly/q01p50z12JD
April 2020
George from Dynawise Inc.
Company Size: 2-10 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Functionality
4.0
April 2020
Great flowcharting software
I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.
Pros
I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.
Cons
The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.
Reasons for Choosing iGrafx
iGrafx has simply better flowcharting features, especially as it pertains to the visual appearance of flowcharts. It also allows one to develop simulation models which is sometimes valuable.
Response from iGrafx
Replied April 2020
Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand. Thank you for your continued use and support of iGrafx.
November 2020
Nicolas from White Crown Partners
Company Size: 2-10 employees
Industry: Investment Banking
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
iGrafx is great for meeting the requirements of the regulation standarts
iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.
Pros
iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.
Cons
Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.
Reasons for Choosing iGrafx
iGrafx's pricing plan was more reasonable for us.
Reasons for Switching to iGrafx
iGrafx was more compatible with meeting the regulation standards of our company.
Response from iGrafx
Replied December 2020
Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into.
March 2020
DELISA from BPM
Company Size: 1,001-5,000 employees
Industry: Government Administration
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
March 2020
iGrafx Review - Govt User
Pros
Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain.
Cons
The repository use can be a bit clunky on occasion.
Reasons for Switching to iGrafx
Additional functionality and better visuals for maps
Response from iGrafx
Replied April 2020
Thank You Delisa for your kind review and continued support.