Asana vs Instabug

Asana has 9336 reviews and a rating of 4.43 / 5 vs Instabug which has 89 reviews and a rating of 4.63 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Asana

Instabug

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.43 / 5 (9,336)

4.63 / 5 (89)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 19, 2021

December 8, 2020

Pros/Cons

Pros
It's beautiful, easy to configure, and extremely customize able.
I love how this app is so simple and easy to use. This is by far the best project managing app I've seen.

Cons
tool is great but it is not easy to understand some of the things are very complicated for example tags option
Initial setup and learning takes a bit of time. It is user friendly but involves some investigation to find how to navigate.

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Pros
- Easy to integrate - Easy to use mostly - Provides good information on customer setup to assist in debugging issues
It just works. You simply put few lines of code and, shake your device and report bugs. Easier bug report than ever. The customer service is amazing, responses within few seconds-minutes.

Cons
Although this is great feature the Jira integration is poor configurable. But reported through it is messy.
I wish there was a HelpScout plugin so that we could respond direct to live users from our HelpScout inbox. We have a bit of a workaround, but it's not nearly as quick as a direct link could be.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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