Jira vs Instabug

Jira has 9826 reviews and a rating of 4.37 / 5 vs Instabug which has 89 reviews and a rating of 4.63 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.37 / 5 (9,826)

4.63 / 5 (89)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

January 21, 2021

December 8, 2020

Pros/Cons

  • Pros

  • Great Product, very easy to use and very quick to learn. Can do multiple things through this software.

  • This software is awesome simple to use and beyond easy to teach others to use. Our company loves it so much

  • Cons

  • Can sometimes get complicated and a bit messy once you begin linking tasks / projects and epics together.

  • Great for technical users, not so great for business people

  • Pros

  • - Easy to integrate - Easy to use mostly - Provides good information on customer setup to assist in debugging issues

  • It just works. You simply put few lines of code and, shake your device and report bugs. Easier bug report than ever. The customer service is amazing, responses within few seconds-minutes.

  • Cons

  • Although this is great feature the Jira integration is poor configurable. But reported through it is messy.

  • I wish there was a HelpScout plugin so that we could respond direct to live users from our HelpScout inbox. We have a bit of a workaround, but it's not nearly as quick as a direct link could be.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux