Instabug vs Rollbar

Instabug has 89 reviews and a rating of 4.63 / 5 vs Rollbar which has 255 reviews and a rating of 4.48 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Instabug

Rollbar

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.63 / 5 (89)

4.48 / 5 (255)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

December 8, 2020

December 17, 2020

Pros/Cons

Pros
- Easy to integrate - Easy to use mostly - Provides good information on customer setup to assist in debugging issues
It just works. You simply put few lines of code and, shake your device and report bugs. Easier bug report than ever. The customer service is amazing, responses within few seconds-minutes.

Cons
Although this is great feature the Jira integration is poor configurable. But reported through it is messy.
I wish there was a HelpScout plugin so that we could respond direct to live users from our HelpScout inbox. We have a bit of a workaround, but it's not nearly as quick as a direct link could be.

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Pros
It is easy to use, easy to set up, and once set up seems to be great capturing a lot of details.
It's easy to use and has helped us keep up with anything that goes wrong much faster than if we weren't using it.

Cons
I love the free plan, but the next plan they offer is $30/mo. I wish there were more side-project-friendly pricing options. $30/mo for a project I host for free and is open source is a bit much.
Sometimes I feel something is going wrong with errors count but in general my experience is more than positive

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Pricing

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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